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August 2024 by Lauren Dietert
They are so friendly, quick and efficient! We had an appointment and waited about 10 minutes. The staff are so friendly
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August 2024 by Rebecca Garcia
Highly do not recommend going to this facility. Had an appointment to do fingerprint requested by my employer. I was not greeted by the receptionist upon entering and explained I needed to have fingerprinting done. She then proceeded to ask if I have my proper documents with me which I thought I brought with me, however, I was told I needed further documents. I came back with the proper documents, was taken to the back to do the fingerprint, and paid for the process. The following day I was notified from my employer I did not check-in for my appointment and the process was not sent. I contacted the facility to see what happened and the receptionist was able to find my appointment but stated once it is sent, they are no longer able to see what happened. Upon further research she transferred me to the representative who deals with processing fingerprinting and representative accused me of not being there, had a bad attitude, and continued to argue with me instead of asking questions to get a better understanding of what is going on. I was then transferred to the office manager, and she tried to explain everything stating that there was an array of fingerprinting processes they do, however, I was being blamed for not explaining this to the receptionist on the initial visit. I was told to come in to process the request again and was assured it can be processed, but upon entering and speaking to the office manager she proceeded to tell me I needed to make another appointment. This could have been relayed on the earlier conversation I had with her instead of having to drive there again. I work in customer service and this by far has been the worst customer service I have ever experienced in my life. The staff assumed it was another process instead of reassuring what it was for, especially for someone that has never done this before.
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August 2024 by Debra Cannon
Great service
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July 2024 by Adi Karniel
Great place
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July 2024 by Dan Ardis
Had a great appointment today. Super kind staff, no wait, clean office. Exceeded my expectations! They were super thorough as well and you could tell they had a heart to help. Highly recommend.
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March 2024 by Eric Cicalese
Did a pre employment drug screen that was supposed to instant. I called at 4:20pm they claimed the results were sent over. I called employer and they were in fact not sent over yet. Cost me a whole days pay.
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February 2024 by Damaris V
Very friendly and really fast process.
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December 2023 by Tyler Goens
Fast & Easy, Great People
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December 2023 by Jay Ball
Friendly and fast good experience .
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November 2023 by Vanessa Armstrong
Overall good experience
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November 2023 by Adolfo Alfaro
Excellent job
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November 2023 by John Metzler
Fast and courteous
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November 2023 by BLRosa Ar3Ja
Said DNA results would be ready in 3 days, that was Monday today is monday again and I called and nobody answers and no response to the txts since Friday morning.. got the results about ten days later, having doubts if they are accurate now
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November 2023 by Ramon Ruiz
Quick and very helpful
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November 2023 by Roy Nicholson
Your service was very efficient and courteous
