June 2020 by Karen Epperson
Very professional friendly efficient and inexpensive
June 2020 by Victoria Grimaldi
Hansen's moving company is - they are dependable, they have secure storage unit's, secure vaults they are reasonable and they have employees that get the job done, I highly recommend them.
February 2020 by Roger Reese
I hired Hansen's to move 5 appliances from my storage unit to my home. While bringing in my refrigerator, they dinged my door frame and marked the door. So we both took pictures of the damage. Then they wanted me to pay the bill. I told them I will pay the bill when you take care of this damage. Nobody called me so I called the office. She responds "Nobody called you?" She gets a hold of Frank and then Frank calls me. I describe the two damages. I wasn't there when Frank shows up. Frank touches up the door but failed to repair the door frame. How could he miss that?
January 2020 by Janice Diehl
We helped our son and daughter-in-law move on 12/6/2019 and hired Hansen's to move the furniture and other miscellaneous items. Gary, Jeff and Jessie, with Hansen's, were professional and hard workers. They organized how the items were to be loaded on the truck to make sure nothing was damaged after wrapping the furniture. They utilized the total space to get the max load in the truck. We want to thank these gentlemen and would hire Hansen's again. They were great! Sincerely,
November 2019 by Jennifer Shumaker
Just wanted to take am moment to write a wonderful review for my moving team. I wish I could give them more starts. Andre, Jerome and Jesse S were some of the best movers I have ever worked with. They were efficient and clean and just plain compassionate.
October 2019 by Charles P.
My mom had beds she wanted to be moved around our house (two-story). NO WAY could we do it -- needed professionals. David and Jess from Hansen's Moving & Storage filled the bill. They were polite & efficient. Our house has a lot of tight corners but they were very careful navigating them. The Hansen's team did an excellent job.
October 2019 by Bev B.
We are definitely pleased with Hansen's. Gabriel had everything under control and was well prepared. He and Anthony and Jeff were very professional polite and organized. Would definitely recommend them
September 2019 by Dee Marshall
They moved my house today! I have used them every time I move. Their movers go above and beyond.
September 2019 by Michael Goulet
Hiring a bunch of not waits with a polish is weird why..
September 2019 by Edith G.
Hansen's took care of my move from Bakersfield to OC a few years ago. I reached out to Hansen's for a referral and advice when moving from So Ca to No Ca. and Jim surprised me by saying, "We can handle it!" It was reassuring to put my goods and moving experience, (always challenging:), in the hands of good Bakersfield people. Jim drove to OC to meet and prepare the estimate. Jim and the office staff coordinated the logistics beautifully. Jess and James picked up goods from multiple locations, all two-stories, and moved everything with care and an upbeat, polite demeanor to not just me, the customer, but to one another. And did it on the hottest day of the year in No Ca. The number of steps, as well as challenging logistics of narrow streets and topography, would have been too much for most mortals. These two moving superheroes just kept at it until everything was in its place. Thank you, thank you, thank you, to the entire team!!
August 2019 by Deanna DeBondt
Running on a deadline, the lead resource person, Jim Smith, not only met our moving needs and helped us meet our deadline, he sent over Gabriel, Anthony and Brandon, who were not only quick and efficient, they helped move everything we needed to their exact locations and went the extra mile to move an additional large heavy piece on the premises, which I would have never been able to move myself. I pray, I won't have to be moving anymore for a long while, but if I do, Hansen's will be the first ones I call.
June 2019 by Joi G.
The entire process was easy with this company. They explained everything from beginning to end. There were no extra fees. I paid exactly what I was quoted. The 3 men that packed the truck were on time, fast, and polite. They moved me to a town 4 hours away. I would recommend them to anyone that doesn't want a do it yourself move.
June 2019 by James Rogers
I’m very glad that I used Hansons for my move. Right from the beginning of scheduling the move all the way down to meeting the movers and going to two different locations, Cory and Miguel both did an excellent job, not only with the handling of my personal belongings but they did it with efficiency and a consistent speed that got the job done in four hours. Thank you guys!! I can’t express enough how satisfied I am with their work and how well they moved me into my new home. A big thank you to Darcy who set the move up for me and a very big thank you to Hansen’s Moving and Storage. I highly recommend using this company for any move and I will definitely be using them in the future.
June 2019 by Deborah K.
My mother used Hanson's Moving Company when I was a kid, every time we needed our baby grand piano moved; now I know why! Today was my 3rd time using Hanson's. Two previous baby grand piano moves, and an entire house move about 20 years ago!!!! Every team member is Honest, hard working, cheerful, and definitely caring about the items they move. I was not totally prepared when they arrived, but the guys help me move some stuff out of the way with a smile on their faces. From the initial friendly phone call to Darcy to when they were finished I was completely satisfied!!! Monday I am hiring them to move the rest of my house: a Good Luck Guys!!!! Try Hanson's Moving Company. You won't be disappointed!!!! Thank You Hanson's!!!!!
June 2019 by James R.
I'm very glad that I used Hansons for my move. Right from the beginning of scheduling the move all the way down to meeting the movers and going to two different locations, Cory and Miguel both did an excellent job, not only with the handling of my personal belongings but they did it with efficiency and a consistent speed that got the job done in four hours. Thank you guys!! I can't express enough how satisfied I am with their work and how well they moved me into my new home. A big thank you to Darcy who set the move up for me and a very big thank you to Hansen's Moving and Storage. I highly recommend using this company for any move and I will definitely be using them in the future.
May 2019 by Terri Harmon
No integrity, dishonest. If there were an option, I would not have given even one star. Our cross country move with Hansen's was a nightmare; mistakes and deceit, overcharge of $2200 that we had to fight tooth and nail to have refunded, dishonest reporting of condition of our items on the inventory sheets, this describes just some of the ways in which Hansen's Moving is far from reputable. They contract with Atlas, they're happy to have you sign a contract, yet take no responsibility for what transpires through the process. Don't hire them thinking they are your Agent and will "represent" you. Once your load leaves Bakersfield and they've been paid their commission, they take no responsibility. We spent over two months making multiple calls, initially to Hansen's, then gave up and took the matter straight to Atlas. We were entitled to a refund of money that was erroneously charged at the time our furniture was delivered. Actually, "erroneously charged" is a polite way of saying the money that was "stolen" at the time our furniture was delivered, when the Atlas driver stood in our new home and held our belongings hostage, telling us he had to have a credit card and collect "x" amount of money before he would off-load our furniture, but did not have a weight slip or inventory slip to provide detailed account of the expense. The Atlas driver was extremely dishonest and told us the detailed report would come from Atlas, it did not. After preparing 2 weeks for a move, 24 hours on the road across 3 states and one week to get settled, we were too exhausted to question or contest. Subsequent research (completed by me, not Hansen's) unveiled that the driver misrepresented the weight of our load, which Hansen's supported, resulting in the overcharge of $2,200.00. Hansen's was aware of the chain of mistakes and dishonesty, they had the paper records; but instead of stepping up to the plate and making corrections, they drug the situation on and on. I'm certain it was with the hope that we would give up. At one point Atlas offered us a settlement of $1,000. less than half the amount actually owed us, labeling it as a "customer service" gesture. To add insult, I am now reviewing inventory sheets completed by the Hansen mover/packer at the time our load in California was picked up and discover he was downright dishonest about the condition of our items at time of pick up. He marked every item of furniture as scratched, broken, rusted, worn, etc. Items that were in brand-new condition (i have pictures as of this date) were noted as being practically dilapidated, to set the stage for not being able to make a claim on the receiving end. However, the mover from Hansen's did not review this information with us, just had us sign the inventory sheets. Obviously this was all in an effort to "set the stage" for not being able to make claims on the receiving end, another example of dishonest practice by Hansen's. It's a shame that an established , local Bakersfield business would conduct themselves in such an unprofessional and dishonest manner. Dan Hansen forged our names on a letter he sent to Atlas. Jim Smith , the Estimator who we signed a contract with, presented himself as a genuine, caring professional but turned out to be dishonest and full of excuses, unwilling to help the client whose business he procured. The mover who packed our shipment was obviously coached to be dishonest about the condition of our inventory. The only person that was helpful to us was Darcy, who works in the office, thankful at least for the help she provided.
May 2019 by J Willis
They were on time, very polite and handled our items with care. They also setup all of our furniture and rearranged it several times till it looked how we wanted it to. They were also very timely and made sure to not damage our home or furniture in the process.
May 2019 by Rose Stockman
I hired them to move me to Indiana and when my furniture arrived it was a mess. First the truck was to small and they crammed my stuff in it and I had to leave several pieces behind. My tefrigator was beaten to death. It was scratched and dented everywhere and the doors no longer meet. They paid me 200 dollars on it. And when I called the owner about it he laughed and said they were not responsible for how the driver drove and bounced it around. He was very condescending to me and finally said buy a â€œskinâ€ and put over the dents. It was almost brand new. I later found out they broke the glass door on my dryer. I didn’t bother to file a claim. They didn’t bother to wrap my appliances and they washer. and dryer or refrigerator. They also took off handles and the stainless steel was scratched to pieces and the screws were lost. I do not recommend this company. They do not care about their customers
May 2019 by Steve Black
May 2019 by Christine M.
This was the second time we've used Hansen's and we're just as pleased now as we were last time. They were easy to get a hold for scheduling and were right on time on the morning of our move. Pricing was reasonable (the most affordable of the quotes we received) - they quoted us 4-5 hours when I described the job and they were finished in just under 4 hours. The three guys we worked with were supremely kind and professional. Not to mention, all of our furniture/boxes were in great shape upon arrival. I would absolutely recommend Hansen's for your next move!
April 2019 by Kimberly C.
The movers were great; however the final bill was $100 more than the estimate. When I asked why the bill was higher than the estimate, I was told that it was due to the stairs. But, the estimate prepared by Jim at Hansen's lists the stairs in the cost. I paid the bill, tipped the movers, and called Hansen's a few days later to ask about the extra cost, and was told that they had decided to charge the max amount for stairs. Overall, Hansen's is a good moving company, but don't trust the estimate!
April 2019 by R Brown
Ask for Jose he was awesome he will take good care of you.
February 2019 by James H.
I'm so disappointed in this moving company. When the movers were done I went to a box I had inside of another box to get cash out to tip them. I know I had about $1000 cash in that box that I had been adding to for months to pay for my friend's bar at her wedding in April. I know there was that much cash in it because I added to it regularly and counted it regularly. I added money to it the day before we moved. I stacked my boxes up( the cash was in an iPhone box that was inside of a shoe and the next time I saw that box most of the money was missing, they left less than $40 in it. There were 3 movers; 2 younger guys and an older gentleman. The 2 younger guys were already back in the truck ready to go when I noticed the money gone. I told the older guy and he asked what I wanted to do. He ended up going out and telling the boys what had happened and that if they fessed up the police wouldn't be called. They denied it and I decided to not call the police because how could I prove anything IF the police even came out. Someone called us from Hansen's a couple days later and we explained the problem. Nothing was done. NOTHING!!! On top of the $1400 it cost to move, another $1000 was stolen. Don't use this company, at least one corrupt person is working them and you'll never know if he's moving your stuff. I'm taking to social media next to spread the word. Update: in response to the response. No one ever said the box was left out intentionally to see if it would be touched. EVER. Also the man responding was not there and has no idea what exactly happened. There were NOT any other people there except the 2 people that were having their stuff moved and the 3 movers. Also the movers never touched the box!?? They moved the box, from one house to another!! How is it even possible that they didn't touch the box!? John explained why we didn't call the police. A. They wouldn't have come for hours because no one was in danger. B. Even if the movers were searched and money was found, how could it be proven whose it was? For this company to put this back on us is terrible business. I thought they had just one corrupt employee but apparently this whole company is a joke and will say anything to save face.
January 2019 by T M.
We've used Hansen's in the past and they are the only movers we use. We moved my Mother into Assisted Living this past weekend and needed a few pieces of furniture moved to her new apartment. Andre and Eric were punctual, polite, professional, courteous and fun to talk with. All the furniture was placed where we needed it and even got a difficult dresser into the closet for us. Thank you for everything Hansen's!
January 2019 by Estevan R.
I'm going to leave an honest mixed review. Pros: The service was excellent. Jim came out to our house in McFarland at 6 am. Which I thought was impressive. Afterwards, he was always available, communicated quickly and clearly; even after the move. This is what earned our business. The movers themselves were professional, courteous, diligent, and prompt. They consistently worked the entire time, and were careful with all of our items. When I gave specific instructions, they followed them w/o complaint. The pricing scale was reasonable. We had shopped around at several moving companies, and they were all relatively similar in pricing. We had been quoted at 5.5 hours; but since we had already moved out all of the boxes to our new place and had placed all of the large furniture items in the living room for the movers to take, the job took 4.5 hours. Con: I had one small issue that I felt was not divulged to me clearly. When I signed the paperwork at the end, they had added on an additional 30 mins (about $63). Apparently this is company policy because it takes them time to get back to the warehouse. I don't agree with this policy, even if it is standard industry practice. It felt like a nickel-and-dime issue. How do I truly know if they went back to the warehouse? And I am skeptical it took 30 mins if they did. I don't agree that I should be charged for what they do once they leave my house. Especially if I live in the same town as their warehouse. Not charging the additional 30 mins would have been a great opportunity for the company to stand out from the rest of the moving companies (due to it being an industry standard). But the opportunity was missed. Overall, they were A-OK. I'd use them again, knowing what I know now. And I'd recommend them to someone in need of help moving.
January 2019 by Brian T.
I recently used Hansen's for a move and would highly recommend this company. My original idea was to have them help move the large items only however, once the crew showed up it turned into them helping me with the entire move. The amount of time it took to move all my items wasn't much more than I anticipated having them move just the big items. All my stuff was in storage, in boxes and ready to move, which helped. Corey and Eric were the two who saved my day and saved me a lot of stress. I would definitely recommend Hansen's, Corey and Eric to anyone looking for a efficient move. Great job gentlemen!!
November 2018 by maggie v.
I'd never consider any other moving company than Hansen's, now that I've experienced them. In the past, I've used several other companies, and there's always been a problem. Not this time. From the first day when Hansen's sent Jim Smith to see what had to be packed and moved to my new (same state) location and give me an estimate, to a few days later when George and Andreas from Hansen's came over, right on time, to pack my stuff. Much of it was books, and they marked each box with the alphabetical contents, making it very easy for me to put them on shelves in alphabetical order in the next place. There was one human error on their part that was rectified the moment it was discovered, and Dan Hansen himself drove my belongings from old place to new place, and unloaded everything ... in the pouring rain. He was very helpful, kind, and a real gentleman. It was a business experience that reminded me of what my father used to call good business (back long ago) when a handshake was better than a written contract. Of course I had a contract with Hansen's, but I'll bet they would've done just as good a job had it been agreed with a handshake. Moving is usually pretty traumatic but with Hansen's, it was as pleasant and stress free as anyone could wish for.
November 2018 by Diane Duran
Thanks so much for storing all our stuff!! Our delivery came today after being stored for 4 months and all of our furniture and boxes in great condition. The movers were very professional and did an outstanding job. Great furniture movers and even helped me out on some suggestions on setting up my furniture!
November 2018 by Kristina P.
What a wonderful moving experience! We relocated from Bakersfield to Orange County at the end of August. Hansen's packed and moved all of our possessions without damaging/chipping a single item. Not an easy feat- 4 bedroom house, 3 car garage and a formal dining room. I own an extensive collection of fine china and crystal and the guys packaged everything with such care. We added an unpacking service for the kitchen- Corey and Frank unpacked everything for us. They quite honestly made what was anticipated as being a stressful event as close to a breeze as we could get. Thank you again!
October 2018 by Jane D.
My Aunt moved this morning and we were delighted at how professional, courteous and kind they were. This is the second time within a year she has moved and they provided a quick service. Thank you for all you three did (Andre, Eric, Jesus). We look forward to referring you to our friends and family when they are in need of moving services.