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December 2020 by Mrsal Lira
Sorry folks this place is forever gone. Uhaul has closed oildale'sStore.
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October 2020 by Tammy Niemann
This location is PERMANENTLY CLOSED Nearest main location is Union Ave. They had too many problems with theft and vandalism here, so had to shut down.
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May 2020 by fox V
They only had one guy working, i understand because of whats going on, but when we got here we were second inline, unfortunately we’re brown and got skipped over twice
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March 2020 by Christina P.
U-Haul makes your move easier! Make a reservation online! Save yourself the trouble lol. My boyfriend went on their website to price check but didn't make a reservation for us. (- _ -) So we arrived at the office to find out there were no trucks available unless you already had a reservation. Makes sense first of the year, lots of people moving. Just as the manager was explaining this to us, God smiled upon us, and a lady and her daughter were returning a truck. The exact truck we wanted to get. So we lucked out. Except the office was unable to accept credit card payments at that time. So we ran to the atm and made it back in time to get the freshly cleaned truck that was just returned. The air freshener they use smelled heavenly. The truck was just right for our move. The ramp makes loading and unloading stuff easier. So all in all, if we had made a reservation we would have avoided the last minute stress. 5 stars for the truck smelling great and getting the job done quickly!
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November 2019 by Taylor W.
At first it was great ! chase was very nice and patient. When we came back to return the u-haul he said we had to pay for a blanket we never got ? we said nicely there was no blanket then he said he had to charge us anyways i started to get frustrated because i never had a blanket then asked if they can pull up the pictures they took before i got it to see if there was a blanket and he said he couldn't do that. I said your not charging me for something i didn't have and he started cursing and yelling at us ( my 15 year old daughter ) even walked up to our car inches away from our window!! Asked his name and he said it was bill. Worst customer service ever!
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October 2019 by Armando Rene Ramos Jr
Tap in and I'll give you a ring when I move.
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July 2019 by David C.
Pre-paid for a hitch $162 that I ordered and was told to pick it up the following day. I have been here for over two hrs and they can't confirm anything. They can't even pull up my confirmation number. I live about 50min away from this location and wasted my time.
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February 2019 by Jess McLearn-Montz
I got here 10 minutes before they were supposed to close (Sunday 10/28/2018) just to buy a couple of boxes and the door was locked. It does make it inconvenient for some people.
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January 2019 by Jeannette Harvey
After a terrible experience with a different U-Haul location in Tulare, Jason and the team at the North Chester location in Bakersfield saved the day. He didn't have exactly what we needed, but offered something better at the same price. Thank you, Jason!
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December 2018 by Array of Wayz
I tried to rent a truck here on December 3 2018. I had my DL and credit card. The manager on duty was at the desk. She asked for another phone number to call to confirm my ID? Preposterous service! I've never been asked for something like that. I love Uhaul but this location is garbage for that.
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August 2018 by Belinda Rickett
Always friendly service from Jason and Carlos. Nice guys.
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August 2018 by Vanessa J.
This place was horrible they charged me for damage to. Pick up truck that I rented and I never damaged it, two really d*** Looking employees told me that despite the fact that they were not there when I rented the truck they had inspected it earlier the day before and put stickers on all the damaged parts.. they had but it was obvious that the damage they said I caused was covered in sticker residue and was quite old. I took pics as proof and called corporate only to have it promptly ignored. U-Haul is the worst company ever, the workers are incompetent boobs who in an effort to not get in trouble with their bosses blame the customer for their screw ups!
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January 2018 by Isabella Kintz
THEY SAY THEY "OPEN" AT 9AM ON SUNDAY BUT IT'S 9:30AM AND NO ONE IS HERE! WORST PLACE EVER!! JUST PLAIN RUDE...
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July 2017 by Carolyn Morris
Used them to move. Great service, fast and friendly. Rug Doctors available for rental too!
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June 2017 by Sage W.
The manager, Shane, opened before 7am to get us early worms going even quicker. He was fast, efficient and calm.
