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March 2024 by Laura C.
Veronica one of the tellers is so true and unprofessional. She stared at my check for 20 mins until I asked her if there was a discrepancy then she finally cashed it for me.
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November 2023 by Will S.
The people who work Here are trash at best, super rude. Not interested in providing help to anyone. They have guaranteed that I will never have a wellsfargo account. Anyone who banks here has less than 40iq
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November 2023 by Ninh H.
This review is only for the Bank Manager Diana Aguilera. She is awesome! She helped us do a wire for a purchase, and her customer service is top-notch. It is so hard to find good service like this these days. Thank you Diana!
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October 2023 by Jade M.
Alex Sainz was so nice and helped me figure out my credit card issue with no problem! I love finding enjoyable and helpful people like Alex because it makes the boring every day tasks of adulthood so much better.
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September 2023 by Martin L.
Can't believe I need an account to get Change for some twenties to smaller bills. Is this America? My money is no good? Such BS!!! Never again Wells Fargo!!! Not for my banking needs. You need to train your employees to be kinder to people! Wasn't asking for a handout!!! And yes it was a manager who turned me away. Talking about I'll change one twenty! Hell the liquor store can do that!!! So sad!
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July 2023 by Hellen Sanchez
I opened my bank account for first time and the lady was pretty nice with meI recommend the bank
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July 2023 by JoseR
WF Poor customer service evert time o
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May 2023 by 18think Aboutit
I wish the ATM would tell me why it wouldn't accept my check. I usually have my checks direct deposited, buy this was an overtime check...
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August 2022 by Mella D.
Im really like it.. very good ever with customer service all the best, very friendly, nice
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June 2022 by Dimdreamer
Wells Fargo is running low on tellers.
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January 2022 by Albert H.
I f****** get it, it's COVID time and also there's a bunch of customers callin in about different type of issues I called to speak with the manager and the representative that answered me the phone was rude as Fuc* disrespectful and unhelpful I don't understand why they have people like HIM working and answering the phone. Wells Fargo I just open an account with y'all and already disappointed me get your stuff under control and make sure that they follow producers... very dissatisfied
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September 2021 by T O.
I get it, we are still in COVID season , but how can you have a security guy walking outside asking "is anyone making a large withdrawl?" "How much?" What is wrong with you? You really think that is appropriate? I don't bank with Wells, and this definitely is discouraging.
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August 2021 by Sam S
Best Wells Fargo branch FOR REAL.. they’re so helpful and professional.. always provides the best service. Bria and everybody else who works there are the best!!! No doubts!! All managers, tellers and everyone.. truly appreciate your business and service! … W.S
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January 2021 by Jeff D.
I've been coming to this Branch for many years send my complaint is it about service it's more safety there's a homeless man that lives next to the ATM and he's there every night I don't think it's safe I can see that it makes women very uncomfortable I'm sure they're aware of this but they do nothing about it
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November 2020 by Josephine C.
I am appalled at my experience today at this branch. I received a phone call today from the banker, Adam, confirming my scheduled appointment - to which I did. During that call I confirmed the location of the branch. Adam had encouraged us to come early if possible, which we did. Twenty minutes early. The security guard at the front and asked if we were there to see a teller and I told him "no, we have an appointment with Adam at 2:30." He goes inside for a second and returns and says "are you sure it's Adam? We only have women bankers here today. And you said 2pm?" - I assure him that it was a man that we spoke to and it was 2:30 but he told us to come early if possible. He asks if we are at the correct branch and I said, "yes, Adam had confirmed that it was the branch by Panda Express-" and before I can even finish my sentence he interrupts me and says "there's many branches by Panda Express". So we show him the photo I took of the appointment confirmation page that showed our name branch location and appointment time, we show him the number that called us, and he STILL refused to let us in. So then he asked for the confirmation email. So we show him that too and he triple confirms the branch location and "needed" the confirmation code. Then he returns with the MALE banker and says "oh I'm sorry, I thought you said the banker is Anna" - I wanted to go ape s*** on him, at 6 months pregnant during the COVID19 pandemic, he forced us to stand outside with a number of people when he couldn't get his s*** together. He should've let us in as soon as he saw confirmation that we got the correct branch location and an appointment.. anyway, we were then escorted inside by Adam. I voiced my experience with the security guard to Adam and he was very professional and assisted us quickly. I'm sure he could see we wanted to just get in and out. The two stars were given for Adam and his professionalism - would actually give him five stars but I'm accounting for how I would have given no stars if possible for the security guard - I don't know what is wrong with him but he needs to get over his power trip. I will be forwarding this information to corporate.
