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September 2023 by Cj P.
Was looking for pre-owned luxury bags, primarily Gucci, when I came across What Goes Around Comes Around. We did have to wait outside in the heat for maybe 15 minutes, which wasn't fun. After going inside, the experience was great. They didn't have what I was looking for, but they do have a lot of luxury handbags. Some great, quality pieces. Ended up liking a Chanel bag, but chose not to get it because of the strap not being ideal length. Service was great during our visit and we would come again.
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July 2023 by Elle G.
Highly unprofessional to be staffed with only 2 people and make customers who want to spend thousands wait in a line "off to the side of the door" in the heat. Not happy with how this place treats customers. Will not attempt to return. So many other places will bend over backwards for customers.
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July 2023 by Laura Temin
Great store! Be sure to ask for James!I’ve visited this store online before and made a purchase online in the past. But this was the first live visit to the store.So many wonderful designer bags to choose from in exquisite condition. Clothing, shoes and jewelry as well. It’s clear that the staff loves their job and they are people oriented.Some shops are not as fortunate to have staff who make everyone feel welcome and truly enjoy what they do. That makes a big difference for the customer. But here, all the people I met were all customer oriented.Not only was James knowledgeable about the bags and their history but they were all friendly and personable.I’ve included photos of super magnificent bags that caught my eye (and one may head home with me) as well as photos of the store and the staff.Definitely worth the trip!
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July 2023 by Google user
Great store! Be sure to ask for James! I’ve visited this store online before and made a purchase online in the past. But this was the first live visit to the store. So many wonderful designer bags to choose from in exquisite condition. Clothing, shoes and jewelry as well. It’s clear that the staff loves their job and they are people oriented. Some shops are not as fortunate to have staff who make everyone feel welcome and truly enjoy what they do. That makes a big difference for the customer. But here, all the people I met were all customer oriented. Not only was James knowledgeable about the bags and their history but they were all friendly and personable. I’ve included photos of super magnificent bags that caught my eye (and one may head home with me) as well as photos of the store and the staff. Definitely worth the trip!
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May 2023 by valerie carolina
I wanted to love this place... I tried to love this place..it just feels...weirdly unwelcoming? Like I was accidentally invited to a party but im not really invited. I don't like the red rope in the front. It feels like overkill. And u have to wait to be let in like you're some nobody. It doesn't make me very happy then u walk down these stairs as a security guard stares at you (he's awesome and I understand it's his job and he's always been super awesome he should get a raise) but the style of parading around inside just feels gross. It needs a bit more sprinkling of hospitality but maybe they are just over worked. I will give this place another chance. I feel that some of their staff are phenomenal and some staff weren't as kind and it made me not want to purchase anything. I recommend coming here yourself and hopefully you have a better experience. On other occasions the experience was better but still felt cold and a little...snobby? I also feel they were a bit rough with some merchandise but that might just be a personal view. I hope to try this store again and have a better experience! I believe this store can make it better...probably needs a more courteous manager but maybe i just think too much about a stores potential and how they can grow.
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May 2023 by Tiffany Usavage
My family and I went to this store for the first time and it was an awesome experience!! My mom ended up buying a bag and Bianca, the stylist / worker there, was such a doll!!! She helped my mom with her purse and my family felt supported while shopping!! I highly recommend this store and I highly recommend Bianca assisting you while shopping :)
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April 2023 by Shelly R
This review is less about the store and more about the customer service we received from Warren. He was so attentive, so friendly, and so informative. We asked to see a handbag and he showed the one I wanted right away. He was the absolute best and I recommend anyone visiting this location to go see him. He would be the ONLY reason why we’d return. Thank you, Warren!
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January 2023 by Sophia S.
Has potential but the employees throw around the Chanel Purses like a basketball..right before purchasing. They were rude and reserved a bag for me then it was still available on the site then yelled at me for complaining and then through the Chanel purse around. Terrible company. Won't survive
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December 2022 by Alisa B.
I'm in a rush, looking for a NEW Years ensemble. Impeccably curated-- not stuffed to the gills. This isn't your ramble touch everything pirates booty. Nope. It is a sparkly bespoken BOUTIQUE. They have a endlessly fabulous collection of Chanel purses. The staff is delightfully accommodating. Very high-end for my exiguous income, but for the perfect splurge ! Or a one-of-kind gift or perhaps when I get over myself & rest on my scruples & take up an offer from these industry type men prowling around LA . I love this place, it brings out the swollen hunt that lives in all environmentalist vintage girls, oh how that Gucci leather jacket demon slowly laced his fingers into my reverie ..... I'll go back.... After I've sold my soul & my children that I don't have. Will the jacket still be there ? Help
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December 2022 by Amanda Cox
Just happened to stop in when I saw a purse in the window I had to have. Elaine was really nice and attentive. I wasn’t able to buy the purse that day but she worked with me and was able to purchase and ship the purse to my house. I love the care they put into the shipping my purse. Now I only want to buy from Elaine ?
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December 2022 by Pamela Pacheco
Love this store! Customer service is amazing, their selections are wonderful and prices are so good!
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August 2022 by Maureen C.
This site is the best for selling or buying high end clothing and jewelry. This company is first rate and they will never lie to you like other companies do.
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May 2022 by Emily Tantuccio
Popped in here quickly before leaving for the airport. Nice selection and the woman working that day was super kind and attentive. Will be back once I have more time to shop!
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April 2022 by Julia R
Love the spot! By far the best spot in my opinion! Like wow! I really wish I had known about this places ages ago!
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February 2022 by Alexis Perdis
My wife ventured into the New York store and had intended on making a serious purchase.She took a photo so that I could see what she wanted to buy..After been given the once over eye of judgement she was abruptly yelled at by the staff. "NO PHOTOS !"I called the store to ask what the big deal was.The response I got was illogical."We don't allow photos of merchandise for loss prevention reasons.""This is Seth Weissers policy."So if they don't allow photos then why do they have a website with photos of the merchandise ? The website also allows people to search by location therefore making it easy for the most inept thief to ensure they are stealing from the right location.Or why post on on social media identifying the current stock they have in store.NO PHOTOS !Lost sale and never going back and I am making sure I spread the word to anybody that will listen.What goes around comes around never a truer statement made.