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October 2023 by Regis wesslund
Douglas was great ?
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January 2023 by J G
Worst experience ever. I don’t think they hire knowledgeable people. Employee Corliss could not give me an answer on any of my questions and she did not return my calls. Got tired of waiting (2 weeks) for any answers. Went to Redeemed Tax Services instead to have my taxes done, they had my taxes ready in less than 1 hour. H&R Block you lost me as a customer.
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March 2022 by Neil Murphy
Douglas Hartman, our tax preparer from H & R Block, was very thorough. He made sure he was inputting all of the tax data correctly.
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March 2022 by Anthony Carmona
Polite and staff and my experience was handled very fast, yet not rushed as a single my return wasn't complicated.
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February 2022 by Jacqui G
Worst experience ever. I don’t think they hire knowledgeable people. Employee Corliss could not give me an answer on any of my questions and she did not return my calls. Got tired of waiting (2 weeks) for any answers. Went to Redeemed Tax Services instead to have my taxes done, they had my taxes ready in less than 1 hour. H&R Block you lost me as a customer.
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February 2022 by Yvonne Henning
Corliss Traut has been helping me with my tax return for a number of years now. She is competent and so nice.
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February 2022 by Anthony Fernandez
Ms. Pham was amazing and really took the the time to help me understand the process as this was my first time doing taxes on my own.
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February 2022 by Rocky Navarro
Fast and reliable but too expensive. If you want that piece of mind.
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June 2021 by Kendra Reyerson
TAX PREPARER WAS KNOWLEDGABLE, COURTEOUS AND PROFESSIONAL.
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June 2021 by Del
Great customer service
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April 2021 by Edward Kelly
Tax Analyst Tom Mcmahon took his time in preparing our tax returns and was a pleasure to work with.
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April 2021 by LM S.
There was a bit of a mixup with my appt and who I was to see, but everyone was very nice and apologetic. The woman that helped me was very kind and helpful. Not a reflection of the person that helped me or anyone that works there, but I wish H&R Block was upfront and transparent with their pricing because the amount I paid came as a total shock. I definitely won't use them next year due to the cost, but besides that I had a pleasant experience at this location.
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April 2021 by James Torrez
I have worked with Mike Watkins multiple years, and he is always kind, supportive and extremely helpful. I can tell he really cares about the clients he works with.
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April 2021 by Ron Crook
David was excellent answering questions.
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April 2021 by Brenda Ramirez
It seems they only do online appointments or over the phone calls. They have longer hours as a result which is great. I had an appointment set. I had to upload all my documents before the meeting, which I did. I was suggested to log in 10 min prior to the call. I did so and waited until 10 min after the set time (20 min total). No one showed up, nor did I get a call, email, text or any notification that the person I was scheduled to meet with would not show up or be late. I don’t know if the person I was supposed to meet with is in Brea, but I would not recommend this place for lack of professionalism. If they can’t trust them to meet at an agreed time, how can I trust they are not missing details on my return.
