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March 2024 by Sean Martin
I had a wonderful experience at this Batteres Plus location. I was visiting from outside of the country and I could not find the torx size I needed for my laptop. I was able to get some help from Christian whom went out of his way to support me. Customer service like that is hard to come by these days. He truly went above and beyond and he should be acknowlegded for that.
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January 2024 by Christian Mekari
Replaced my car key battery in less than a minute. Well done
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October 2023 by Lori Beving
They had the batteries I needed in stocks. I was able to purchase the batteries online. That was very convenient plus the store is 2 miles away. The staff was friendly and helpful.
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October 2023 by Manuel Wallace
So helpful. Just needed a few things and they came through. They are great with replacing Fabs as well. Good sale on batteries. Definitely go back.
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July 2023 by Nick M.
Jeff is the most helpful professional person. He was able to accommodate us with helpful information and explanations. Very satisfied with this professional and this company.
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July 2023 by Tom M.
Today I had an appointment at the Batteries Plus store in Camarillo to replace my iPhone battery. When checking it in, the tech there asked me to tell him just what my problem was. After I told him about my rather rapid battery depletion he asked to see the phone. In just a few seconds he diagnosed my problem, educated me as to the cause, and told me that I didn't need a battery replacement yet. That's integrity and professionalism! Thank you Batteries Plus!
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May 2023 by Harlan Sacks
I rarely give reviews but was disappointed with the response that I received from the Camarillo location. 1 week after purchasing a battery from that location I had read that I should have purchased another battery from Batteries Plus. All I wanted to do was upgrade, and pay the difference for the more expensive battery. I called Batteries plus corporate at first, that would not be a problem, but she had to put me on hold and call the Camarillo stored make sure my upgraded battery was in stock. Well when she got back on to my call she informed me that all the Batteries plus store were run differently, and the manager said that they would not allow me get the upgraded battery. Me and my wife have been customers at the Camarillo location for many years, we have purchased new batteries for our vehicle's, new cell phone screens, and home batteries etc... Because of the lack of customer service, and lack of respect, even after corporate office telling me that should not have been a problem but that location would not allow what I need, my wife and I will not go back. I have also told my story to the local community, and will continue to do so!
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May 2023 by Eric Bjornson
They were so helpful in finding the right battery and checking that the old battery was really the problem
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May 2023 by Harlan S.
I rarely give reviews but was disappointed with the response that I received from the Camarillo location. 1 week after purchasing a battery from that location I had read that I should have purchased another battery from Batteries Plus. All I wanted to do was upgrade, and pay the difference for the more expensive battery. I was told by Batteries plus corporate when I called at first that would not be a problem, but she had to put me on hold and call the Camarillo stored make sure my upgraded battery was in stock. Well when she got back on to my call she informed me that all the bBatteries plus store were run differently, and the manager said that they would not allow me get the upgraded battery. Me and my wife have been customers at the Camarillo location for many years, we have purchased new batteries for our vehicle's, new cell phone screens, and home batteries etc... Because of the lack of customer service, and lack of respect, even after corporate office telling me that should not have been a problem but that location would not allow what I need, my wife and I will not go back. I have also told my story to the local community, and will continue to do so!
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April 2023 by B. Brown
My wife and I went to get some batteries for my car key pods, and guitar tuner- the experience was unreal- my wife and I were treated w/ an attitude of disrespect that U could cut w/ a knife- We are both almost 80 years old, and these guys caused my blood to boil- one thing to throw me attitude, it's a whole other thing to dis my 80 year old wife!!!! There was a misunderstanding about pricing, and the people in the store turned it into a whole confrontation. In this crazy world today, we need to go out of our way to be more cordial to one another, in business and otherwise. With the customer service and treatment we received, I am amazed this store is still open!! If I could give them 0, I would. FYI, I have been shopping at this store since its inception- NEVER AGAIN WILL BATERRIES PLUS SEE A DOLLAR FROM ANYONE I KNOW!!!! Respectfully. Barry B.
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March 2023 by Barry B.
Today my wife and I went to batteries plus in Camarillo to buy batteries for 2 car key pods, and a guitar tuner. After a misunderstanding about pricing of the batteries; they sold s the batteries to us w/ installation for $35.00. I thought it was high- could have gone to dealer and/ or online and bought much cheaper- car dealer- Lexus wold have done it for $6.00 per battery period. In the confusion of the misunderstanding about an exceedingly high cost, the owner and 2 employees were arrogant and rude, which provoked me to anger...I have been a customer over the years since they opened. But something has changed significantly- no customer should be treated like my wife and I were!!! BTW, We are 80 years old. Pissed off and upset old man.
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March 2023 by Oscar Sepulveda III
Technician was very knowledgeable about the battery best suited for my 2016 Ram 2500 Cummins. And he was able to replace both batteries quickly.
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January 2023 by Gary B.
I have two vintage motorcycle (pre-1969) and I needed a new battery for one of them. Ironically the dealer/manufacturer didn't have any in stock for my motocycle and that I'd have to special order it. He said to try "batteries plus ", and when I called them they had it in stock. It blew me away! Picked up the battery and was riding in less that 20mins! Lesson learned!Also, they have ever imaginable battery...if they don't have it, I'm not sure where you're going to get it that.
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September 2022 by steven mynott
They broke the screen on my phone and expect me to be okay with their inferior replacement.I took my phone here to replace the battery. The tech broke the screen while he was working on it and replaced it with a low quality one. It drains the battery faster than before, Force Touch doesn’t work anymore, colors are inaccurate, and my phone freezes more than it ever used to. I took it back so they could get it properly fixed because they’re the ones who broke it, but they refuse. They only offered a refund for the original battery replacement and told me “there’s no reason to be upset.”
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July 2022 by Charlene Friedlander
Came in to purchase new batteries for my key phob. $12.99 per key fob to have them put the batteries in. Ummm?! Ok. Can I just buy the batteries & put them in myself? Apparently not. So I guess ill order online and then put them in myself. So bizarre.Went online & ordered 4 batteries for $6.95.Went on YouTube and saw that the installation was so incredibly easy. So I spent $7 and I’ll have them tomorrow. I will have 4. I could have spent $25 to have two put in by the guy at the store plus whatever the cost of the batteries. Also saw online I could purchase and pick up in store so he clearly could have sold me the batteries.
