March 2021 by Alexander Sacks
I took my wife's car in for a diagnosis of the front end suspension issue. Well it turned out everything he said was wrong . Was not the issues at all. I was able to do the correct repair myself. It was two loose bolts. He said it was bushings and ball joints. Not the problem at all. This person is not competent as a mechanic.
March 2021 by kilmer zuniga
This place is awesome the mechanic did amazing job with the car I know other reviews say this place isn’t good and he has attitude that’s not true the guy was very friendly and nice I took my car to other shops were trying to over price us the price here was very fair I highly recommended good quality
December 2020 by Jesten T.
Do not EVER take your vehicle to these crooks. My mother had a break down and had her vehicle towed to these guys. They diagnosed a problem with a single valve seal in the cylinder head within something like 15 minutes. They quoted her $6800 to fix the issue. Rebuilt engines for this vehicle cost $2900 all day long. These guys quoted her $6800 to fix a single issue in the cylinder head which would leave her with a bottom end with 161k miles on it?! Ridiculous. After the shock of repair cost set in they offered my mother the opportunity to give up the vehicle as a loss, essentially "junking" it. No doubt so these crooks can drop in a $1000 used engine and flip it for a quick profit. It is absolutely ridiculous that shops attempt to rip off unknowing customers like this. It makes me sick. To top things off they charged her 1 hour shop rate at $120. This would be reasonable if they actually did a real diagnosis and didn't just make it up. I will be reporting this business to the better business bureau as well as any other entities I can find. DO NOT GO HERE! They WILL rip you off.
November 2020 by Jacquelyn Page
4 Stars for Client Advisor Carmen Auto Center.I highly recommend him for your next.He reached out to me and correct the previous situation by personally helping come to West CA and pick up my vehicle for resale to my chosen private party.
June 2020 by Shalisha M.
My car had a very bad idle when I was driving it and I thought it was going to konk out. I bought my car to the nearest auto repair and so happen to be this place. The mechanic started the car and felt the idle was off. They dis a diagnostic and found out the ECU was out. It was repaired in peas than 2 hours. I really did not trust them because of other people's ratings that I read, but I had a good, quick and efficient experience with their service. I cannot complain about my experience with this repair shop.
March 2020 by Alex Golkar
Don’t go here.
July 2019 by Wilma R.
I recommend Carmen Auto Center, because Tommy has never done me wrong! He has repaired all of my cars. My son and I work on our own cars, but, when we come across a problem or do not have the proper tools to fix, I take my car to Tommy! Tommy will let me know prior to any work done, if it's a simple fix that I can do, or something that I would need to leave over night. Tommy has always been very honest and his prices are reasonable; coming from a female perspective, it's a relief when a mechanic is straight forward and does not BS with you about the problem, or try to over charge. Thank you TOMMY for always having my back when it comes to fixing my vehicles.
April 2019 by Mark M.
They are fair, honest, do a great job, and are fast. I used to go to the dealer miles away until I found Carmen Auto and have kept going back to Carmen Auto ever since.
February 2019 by Romeo B.
They charge 69.99 for an oil change and I ask them to flush ALL my fluid and they charge me 99.99 for it, but when we come back to pick up the car they only change the brake fluid and oil, and they are asking for another 99.99 for the steering wheel fluid, I went online and some auto center will only charge half of what I paid them + free diagnosis, dont go here.
December 2018 by Mike M.
This place sucks don't ever go there. One time they put my tire back on without fully tightening the lug nuts and it almost came off when driving. Lucky I noticed. They will charge you $100.00 just to scope it and look at it regardless if they find anything. Not to mention they are just rude as well.
May 2018 by Lance H.
I'm so glad that I've found a reliable and affordable garage. My wife's car (Ford Flex) broke down on Mother's Day of all days, I needed her car fixed and quick. Where will I find a garage open on Sunday??? CARMEN AUTO CENTER!!!! Ismael helped from answering the phone to seeing things through. I can't say enough about the affordability as well. Even with the diagnostic charge we still walked away content. I dare another shop to beat the price. Thanks again to Ismael and Jason for doing things right. Awesome job, you've gained a new regular customer.
March 2017 by Heather Martin
Tommy is great..he's a fast reliable honest mechanic.My Mother and her ex husband have been taking their car there for years.I took my Lexus to him and now my Oldsmobile Alero with fuel pump failure he had the car ready in three hours and it's backed up with a good warranty so I have peace of mind.He's always super friendly and honest.Thanks Tommy and crew!!!
November 2011 by A Google User
- Needed a smog check
- Went here
- My check engine light has been on for a couple weeks (I don't know jack about cars and I rarely drive so I thought no biggie for now)
- I get a smog check done.....every aspect of the test PASSED except I was immediately failed because my check engine light was on (apparently that results in immediate failure I did not know this)
- The shop guy told me he didn't see the light come on until they put the vehicle in reverse to exit the shop (complete bull, that light is on immediately all the time)
- I get charged anyways for the "work" they did and tell me they can examine why my check engine light is on for another $85 dollars.
Human decency would say that if you KNOW a vehicle won't pass the test because the check engine light is on, you should let the customer know this and not run the phony tests anyways (and charge the customer anyways) knowing they won't pass.
Outside of that the employees are rude offensive and belittling...save your time and money and don't bother going here.
October 2011 by A Google User
The best lowest price for gas