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August 2024 by Janet Forney
I would like to give no stars but not an option. I paid and entrusted this company to represent me for a rental property while I was overseas. At best they gave bad advice, at worst actively worked to my disadvantage. As an example there was an outside, temporary structure used for storage built under the patio awning. Not up to code and stuffed with paper where the walls met the awning. They wanted me to spend $2,754 on making it water tight etc. This structure was not even legal as it backs on to a bedroom and there would be no way of escaping with the room in front. The tenant opted to break their contract over this room and Esquire blamed me for their leaving as “the proper thing to do was to fix the issue”. With them managing the property it became a money pit and I opted to move back in myself. At this point they charged me $1000 for termination of the contract but nothing to the tenants. The room was never in their contract in the first place. I also lost my washer/drier as the tenants didn’t want to use it or store it. They should have been informed that they were part of the contract and needed to be retained.
My son was advised by an HOA company locally that they wouldn’t recommend them. If only I had had this advice. Avoid this company.
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February 2024 by Cindy Homel Stoerchle
I have been a client of Esquire Property Management for over 3 years now, part of that time while residing out of state in Georgia. Esquire has provided exceptional service to me as a client, and being a business professional, I look for only top notch companies who can represent myself and my property the way that I would, and better!!! I have found them to be very trustworthy and their team, specifically, Maria, follows through with professionalism, effective communication, and diligence that has been exceptional.
I would highly recommend to anyone that is looking for a Property Management Company to choose Esquire if you want things handled professionally, efficiently and with you as the client in mind.
Thank you Tracy, Thank you Maria, Thank you Esquire!!
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January 2024 by Cindy Homel Stoerchle, MS, LMFT
I have been a client of Esquire Property Management for over 3 years now, part of that time while residing out of state in Georgia. Esquire has provided exceptional service to me as a client, and being a business professional, I look for only top notch companies who can represent myself and my property the way that I would, and better!!! I have found them to be very trustworthy and their team, specifically, Maria, follows through with professionalism, effective communication, and diligence that has been exceptional.I would highly recommend to anyone that is looking for a Property Management Company to choose Esquire if you want things handled professionally, efficiently and with you as the client in mind.Thank you Tracy, Thank you Maria, Thank you Esquire!!
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September 2023 by Banana Rangel
Awesomess
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August 2023 by Ari Mosqueda
My family and I wanted to take a moment to share our experience in working with a property management company for the first time in our lives. Furthermore, to share with you how truly exceptional Ms. Patricia Barraza was in helping us find a place to call home. My review is truly overdue, and for that I apologize to Ms. Barraza. We found a place to call home in Camarillo on June of this year. We had previously lived in the same home for 45 years.I am a firm believer that the industry Patty works in is competitive and therefore customer service is key. My family and I were fortunate to have come across a leasing agent who makes you feel like your needs are first priority. If Patty was ever having a bad day or super busy, that never came though via any of our endless communications filled with endless questions. Patty was always very thorough, and I mentioned to her how incredible her responsiveness was. If she was not available, I would always hear back from her no longer than 5 minutes later. Seriously!The cool, calm mindset kept our anxiety low and gave me the confidence I was working with the right property management company. Patty is very knowledgeable of the market; her kindness and just overall good energy made the entire process very relaxing and simple.I worked with other large property management companies in Ventura County. The property management company is only as good as the employes that work for them. No one comes close to what Patty brings to the table. She is truly a gold nugget in anyone who is fortunate to have her as the face of such a service-oriented business. I will say that Patty set my expectations really high and not unrealistically high either. I speak of Patty at Esquire Property Management to anyone that is looking for a new place to call home. When we are looking to move or transfer, we will not hesitate to call Patty, and work with Esquire Property Management.We truly appreciate her input and relied on it heavily. This is an invaluable quality to have as a service provider, and not everyone has it. She truly focuses on making sure people are satisfied though the process and with the outcome. I would trust Patty with my eyes closed. Just outstanding! Thank you!! PattyWarm Regards,Mosqueda Family
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August 2023 by Classic Game Music
MANAGEMENT OF RIVER PARK NOT HELPING WITH BROKEN SPRINKLER ISSUES. PASSING THE BUCK BETWEEN OXNARD WATER, GARCIA LANDSCAPE, AND BRIGHTVIEW LANDSCAPE. TAKES TOO LONG TO FIX ANYTHING. MONTHS OF WASTED WATER.
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July 2023 by Ari M.
My family and I wanted to take a moment to share our experience in working with a property management company for the first time in our lives. Furthermore, to share with you how truly exceptional Ms. Patricia Barraza was in helping us find a place to call home. My review is truly overdue, and for that I apologize to Ms. Barraza. We found a place to call home in Camarillo June of this year. We had previously lived in the same home for 45 years. I am a firm believer that the industry Patty works in is competitive and therefore customer service is key. My family and I were fortunate to have come across a leasing agent who makes you feel like your needs are first priority. If Patty was ever having a bad day or super busy, that never came though via any of our endless communications filled with endless questions. Patty was always very thorough, and I mentioned to her how incredible her responsiveness was. If she was not available, I would always hear back from her no longer than 5 minutes later. Seriously! The cool, calm mindset kept our anxiety low and gave me the confidence I was working with the right property management company. Patty is very knowledgeable of the market; her kindness and just overall good energy made the entire process very relaxing and simple. I worked with other large property management companies in Ventura County. The property management company is only as good as the employes that work for them. No one comes close to what Patty brings to the table. She is truly a gold nugget in anyone who is fortunate to have her as the face of such a service-oriented business. I will say that Patty set my expectations really high and not unrealistically high either. I speak of Patty at Esquire Property Management to anyone that is looking for a new place to call home. When we are looking to move or transfer, we will not hesitate to call Patty, and work with Esquire Property Management. We truly appreciate her input and relied on it heavily. This is an invaluable quality to have as a service provider, and not everyone has it. She truly focuses on making sure people are satisfied though the process and with the outcome. I would trust Patty with my eyes closed. Just outstanding! Thank you!! Patty Warm Regards,Mosqueda Family
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March 2023 by Ignacio C.
Wow! I want to give a big shout out to Patricia Barazza she helped me with the whole rental process efficiently and fast. Considering how busy i'am at work we communicated through email and got everything done!! I highly recommend her and Esquire Property management. Thank You
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January 2023 by Lance Winslow
A+ company, long-standing firm with a great reputation. Can't say enough about this Esquire, the entire team is professional, efficient, honest, and kind. Thank you for all you do. I really appreciate it.
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September 2022 by Bob Vargas
Customer service is not the best
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September 2022 by Sophia M
Wish I could give negative stars. Didn’t have a kitchen for over two months. Was told “you can go to a hotel” and also tried to have us pay for the neighbors flood that came into our place. Absolutely insane.
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September 2022 by JANET DAWKINS
never been there.Still rent from owner. Nice Dude
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September 2022 by Manuel Wallace
Very professional and courteous.
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August 2022 by Dennise G.
So, after my previous review the owner said to email her office and speak w/a specific representative. So, I emailed the POC and someone else called me back and left a voicemail, she said they weren't able to refund my $$. So I called back later and after chatting (w/agent we'll call Mr L) and being put in hold for the person who had actually left the voicemail. I was told they had stepped away during the course of me being put on hold. The same congenial agent Mr L picked up and said he had been authorized to refund $$. Gave me the option of mailing the check or picking it. Wow, a satisfying outcome. Now, if they would only demonstrate that they are willing to actually rent, and not just refund to darker hue minorities that would be a great ending! I do however appreciate the follow up from the owner!
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July 2022 by jon monroy
Everyone I have dealt with at Esquire has been absolutely terrific. The entire organization runs in a seamless, professional manner. Every single time I called whoever answered the phone was not only professional, but very helpful and extremely friendly. Marie initially helped me with the application process which was then finalized by Patty and ultimately completed by Tracy. Patty responded immediately whenever I had a question and one time when Patty was out Maria happened to answer the phone and she looked into things for me and like everyone else, she was courteous and professional. Today Diana reminded me to take care of one item I had forgotten about. She handled it by text and like everyone else was professional and very kind. To say that I am impressed by this company is an understatement. They “take care of business” and they do it in a friendly, helpful manner. They fully utilize technology, via texts, emails, telephone calls, and “Docusign.” Highly recommended!!! It’s fun to deal with a company where everyone not only is good at what they do, but they are just nice people. It’s clear they derive joy in serving others, which is really what life at its best is all about. Keep up the good work Esquire and thank you very much Patty, Marie, Maria, Diana and Tracy, as well as all the nice people who answered the phone whenever I called in. I haven’t yet dealt with Natasha (my actual property manager) but I’ve got a sneaking hunch she’s just like the rest of ‘em:-). Very good at what she does and very nice.
