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February 2024 by Jing Cao
Andres Serrano is very professional. He did perfect repair and my 2018 Lexus looks like brand new now. His timely communication made whole process easy, which otherwise could be painful. Highly recommend Caliber Collision to anyone who need help.
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February 2024 by jessica vasquez
Really busy place but good customer service!
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February 2024 by Diego Rivera
Overall great experience, very understanding and welcoming staff, they answered all the questions I had with clarity. The facility looks great and clean, I highly recommend to do business with this specific shop. Thanks to Andres for helping me throughout the process and for facilitating a smooth transaction!
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January 2024 by Gustavo Macias
My Glasses were stolen and who knows what else went missing while my car was getting repaired at this location, manager denied it. They exhausted my time frame with the rental, then i got a call late Friday afternoon around 5:30pm (right before closing) and after Sunset. The damage Was repaired (dent’s , scratches) the paint matched, buy had Orange peel and drips so i had to take it back and was fixed. On the paper work it said everything they charged for (panels removed/ fender..) push pins holding the panels were missing (i had to buy 4 push pins because the side panel was holding for it’s dear life with 1 push pin) other side had different sizes , and when i brought it up to manager’s attention, he said they never touched those panel’s and fender’s were never removed. Trunk lid is now faded.. Trust was taken for granted.
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January 2024 by Arturo Sanchez
Great service on my repair,
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December 2023 by Kristen Dowell
I wholeheartedly recommend this body shop! The work done looks amazing, so thorough and professional. Found additional needed repairs after dismantle, and fully explained them and updated promptly. Andres even stayed late to go over finished car upon pick-up. Receptionist / Admins are amazing, phone answered every time, unlike other Caliber's nearby. I can't say enough good things. Car wash was more like a detail!
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December 2023 by Tucson60
Would not recommend shop to anyone for vehicle repairs!I used them because I thought they were 5-star rated, but in my case after getting my vehicle back, my rating as you can see is 2-stars at best!
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December 2023 by Matt Mazzuca
Terrible. Avoid. Took my vehicle in for an estimate. Couple of calls back to them to follow up and no response relative to getting the vehicle scheduled for repair. Sabrina was the rep I was handed to initially. My insurance company is paying the bill for not at fault accident. Manager told me I would get a call back from Sabrina, no dice. My kid has been rolling in a wrecked car for a month now. This place has great reviews which is why I selected them, the insurance is covering the bill so this isn't about cost, my experience has been horrible. Don't waste your time with these folks!
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December 2023 by Ryna Greenblum
I was very satisfied with my experience at Caliber Collision in Campbell. The customer service was great, they were always available to answer any questions and the car looks good.Services: Painting
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November 2023 by Maria Pangelina
Everything from start to finish was great with Caliber Collision. From the first phone call I made to inquire to about getting my car repaired to finding out the extent of the damage and making my final decision on what to do after being given my options from my insurance company. Sabrina was our main contact and she was wonderful to deal with. She answered all our questions and followed up every step of the way. She was kind, responsive and very professional. I hope I don't have a reason to need this type of service for my car but if I ever do I will definitely bring it to Caliber Collision.
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October 2023 by Melissa Sudan
Caliber takes great attention to detail in their work. They are incredibly thorough and they work very hard to return your damaged vehicle to it's pre-accident state. Caliber also worked very well with my insurance company. I am always impressed with their work.Services: Tires
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October 2023 by Carol Kromer
A few months ago I was involved in a hit and run. I was very upset and called my insurance agent to report it. I was referred to Caliber Collision to get my car repaired. Well I just got it back and it looks amazing! I'm so happy. My car looks incredible inside and out. The people at Caliber are profession, courteous and very helpful. I highly recommend them!
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October 2023 by Joanna Pacheco
Around a months ago, I was forced to replace my bumper, undershield, and front lip on my subaru. The scheduling and drop off was very quick and the staff was absolutely friendly - all staff said hello, including the manager in their office which I thought was very kind. Their customer service was great, answered all my questions about communication, paperwork, and cost. I got three updates throughout the repair: when the parts arrived at the shop, when the paint began, and when I can go for pick up. The paint on my bumper is very smooth, uniformed, and there is no air bubbles, or little bumps that sometimes can get stuck under the paint. My car is red so the new paint looks absolutely sickening! I love it! However, I did noticed there was a new paint chip on my side fender when I l was inspecting the bumper. During the drop off I walked around my car with the estimator pointing and circling in color any chips, bents, or scratches that were already existing and this particular chip was not there previously. I told the shop of the paint chip I noticed and they offered to repair the damage the following day. I got my car back last week and the undershield, bumper, side fender, and lip looks amazing! The paint on the side fender is the same quality of the bumper - smooth, bright red, and shiny! The process was very smooth and they also washed my car so yay on that. All in all, I loved the staff vibe and the repair job is appreciated by this customer. I want to paint my nissan in the future so knowing this location does good paint jobs is helpful.Thank you Caliber Collision!Service: Painting
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September 2023 by Sabrina Jeffrey
The team in Campbell was GREAT! They made my car look brand new again!!! I would definitely recommend this shop!Services: Painting
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August 2023 by Amy Chuang Griffith
Sabrina and her staff were very professional, patient and did a great job on our car. Every time I walked into the shop, someone greeted me immediately. This is our second time at Caliber Collision. I highly recommend their services. They were quick in fixing the front/back bumper and even helped me research an after market part since we were paying out of pocket. Thank you for the great customer service!!Service: Body & Trim