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January 2024 by Marina G.
I tried to get my Macbook fixed here, I got an estimate (Just the screen was broken). I didn't get any call back within 5 hours. So rightfully so, I called them, I asked why i hadn't received a call back. After stumbling and having them not know what to say. They transfer me to a manager, again i explain, haven't heard from them nor gotten my estimate for how much i'd be. He then goes to tell me it'd be $450, and the manager tells me, "Your port is broken too" and it WASNT! This business tried to take advantage over the fact that I am a girl, and that I am young. They thought they could get an extra $200 out of me. Which is purely absolute insane. I'm so glad I did my research, but seriously telling me I have more than the screen wrong when I didn't. Incredible. I wouldn't trust this business with anything. (i later find this out after going to several other businesses for a diagnostic) and after this I am absolutely outraged. First My macbook is a 2021, and it's easily worth $600 maybe at that Second, telling me I have a "port" broken, which just is such a scam in in itself I fully believe he was trying to take advantage of me and my money. Then He said to start on it'd be 3-5 Days to even begin to work on it, but they'd need a 20% down now. I explained that I have gotten estimates from other businesses prior and I will not be pre suing any type of business with this company. Then he continued to ask me where I found, and he asked me how much I think their labor is worth, among how he will "price match" (clearly desperate for absolutely any business). Again I put my foot down and tell him I found someone who will finish it within the hour for half the price of what he was asking for. He seemed extremely upset with this outcome. Again, if you're thinking about coming here and trying to even get something as little as an estimate for your device, simply DONT! Save your time and save your money. I just think it's ridiculous. overall conclusion; i found someone that fixed it for $200 and he did it under 45 minutes. oh and these guys truly suck. be very careful.
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January 2024 by Edward Carpentier
I was not just a customer but someone they cared about and wanted to do a good job.
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January 2024 by Ron Hopper
Great service. They can fix anything.
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January 2024 by Matthew G.
Brought my Nintendo switch lite motherboard into Ed at click away Campbell to switch out a ribbon cable connector and microcontroller. Ed has experience with console repair and is familiar with and does work like northridgefix. Im a novice pcb tinkerer, and Ed was very approachable with my soldering questions I had on my personal projects. Ed did a great job. Thank you Ed.
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December 2023 by Donald W.
Very helpful service. ClickAway in Campbell, CA performed a FREE diagnosis for me of the upgrade-ability of my old Samsung Galaxy Tab S2 9.7" -- from it's Samsung imposed limit (by design) from Android 7 to a current version of Android. This Tab S2 has been great -- with a very high-quality high-res display -- but I've also been hoping it could be "rooted" ("jail-broken") and upgraded to a higher version of Android. But, after checking it out, ClickAway advised that it's not possible, or -- if possible -- would be risky. So I'm still using my Tab S2 for the time being, while I research the best new tablet for my needs -- probably a "modestly priced" Galaxy Tab A8. Don W.
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December 2023 by Journey
The guys that work here are awesome! They are so friendly and helpful. They care about the people in their community and they are a valuable asset to the neighborhood. My only small complaint/suggestion, would be to have someone at the front who can answer some basic questions when the techs are busy with customers.
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November 2023 by Carmelo Cecilio
Great place for computer service if you have any issues with your desktop or laptop. Courteous and very knowledgeable staff. Continuous communication on status. Highly recommend when you need excellent computer service.
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November 2023 by Lucy F.
They helped me with my windows machine that would not boot up. Unfortunately, I had to replace it but they were able to restore the data and the programs to the new computer. Now I'm set up with a backup drive that will save me from having the same problem in the future. Friendly service, willing to explain and demonstrate.
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November 2023 by Yuliya Morozova
Everything was super easy and friendly, starting from making the appointment to picking up. My printer was repaired the same day I dropped it off. The friendly technician explained how to take care of it to prevent future problems. I recommend ClickAway!
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November 2023 by Jay Cardona
I would not recommend this place, Every associate Seems to be Preposterously Unknowledgeable of their own Inventory. I called before coming in To see if they had a battery for my ipad. I also gave them the information with the model number And was told they had the battery in stock. When I showed up to the store, They mentioned it couldn't be done the same day and I would have to wait, Unless I paid their phony express fee of ($100) to have it done the same day which I was never told prior to coming into this establishment. After speaking with the manager he wavied the "express fee" and said it would be done in a few hours. I receieve a call from them 30 mins after leaving the establishment saying they did not have the battery in stock and it would be a week out for them to order it. Once again a bunch of circus clowns giving you misleading information to reel you into the store to tell you they dont have your part and wont be done the same day. DO NOT TRUST THEM! THEY ARE PATHOLOGICAL LAIRS TRYING TO STEAL YOUR TIME AND MONEY!
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October 2023 by Jackie E.
After three years now I had to take my iMac into the Campbell office because some of my Word documents were gone or corrupt. Jeff worked on it and determined the problem was with Microsoft and also I had some viruses roaming around in my computer. They never disappoint with their expertise and exceptional customer service. Jeff contacted me daily for an update and found my documents which can be restored and relocated into their original folder. I recommend them for all your computer needs.
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October 2023 by Joe Z.
I have been going to these guys for at least 10 yrs. They know their stuff and stand behind their work. They have fixed everything from an Ipad to several PC's and a Mac Book. Jeff did the work yesterday on my PC that was hit with a barrage of spy and malware. Works better than new. Joe Zajac
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October 2023 by Andrea A.
Jesse at the Campbell store is the best. He recovered all of my document files that disappeared. Additionally, he installed anti-virus protection and set me up with an automatic back-up system. I am eternally grateful.
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September 2023 by Douglas Campbell
Employees were very helpful and polite in helping me service a computer that had crashed and in selecting a replacement. This is a valuable local business to support for our computer and networking services. I recommend them.
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September 2023 by Alex N.
These guys don't know what bother are doing brought my laptop in and it had a simple problem with the fm these guys said 199 to explore the problem I said okay they could not fix the issue and charged me 100 for nothing. I took it to the cheap squad and the issue was fixed after 2 days Jeremy at the cheap squad is the man
