August 2021 by Richard Q.
This is by far the best Safeway store in the Campbell area. Store is very neat, and employees are all friendly and helpful as well. Really wish all Safeways were like this store, but its usually more like a hit or miss with different stores. But at least this store is on my go to list when I need something. Very well stocked as well.), as they have everything I need all the time and has a good vibe when you enter. Plenty of parking as well and has a gas station also. I believe management knows what they are doing at this store, and really appreciates the customer. Keep up the great work here! Never had any issues when shopping at this particular location.
June 2021 by Kiera M.
Some good, some bad: decent range of products and good prices, but produce is often of poor quality and you need to check the expiration dates carefully. Nearly bought a product the other night that had expired in November of 2017 (it's currently March of 2018, so that's 4 months past the expiration date). Wish I could say this is only issue I've had with nearly buying expired goods there--it isn't. Customer service is solid. The Starbucks inside is kind of sad, as Starbucks locations go. But the indoor and outdoor seating areas are nice, if you have the time to hang out. Bottom line: it's not that different from any other Safeway. And check the expiration dates!!
April 2021 by Ada N.
The people working at the Deli are amazing. They are patient when it comes to you making your decision. The staff is also super helpful and welcoming. Good team
March 2021 by Jennifer P.
I actually liked this Safeway because they have a lot of products my smaller one doesn't have but the employees are awful. I just checked out with $200 worth of groceries so there were a significant number of items. the kid at the checkout barely said anything to me and just piled all the food at the end and I asked him 'do I need to bag it?' and he goes 'oh, you want bags?' (no, I'm gonna freakin carry it out with my hands), yes I want a bag. he just sits there and doesn't do anything, so then I just started bagging it. then he started bagging and he dropped like three things on the floor didn't bother to pick them up I had to ask him can you please pick up the oil you dropped on the floor? etc. Screw them,i'll go to my tiny safeway. grrr
March 2021 by Todd O.
I love this Safeway. They keep their self checkout open late and I love their deli selection. There is a guy Andrew that works there ( in the deli) and his customer service is excellent! Their fried chicken is exceptional and priced lower than KFC or Popeyes and is actually a lot better. Andrew is friendly and outgoing and he ALWAYS drops in a fresh batch of chicken for me that he cooks while I continue the rest of my shopping. Thanks Andrew!!!!
February 2021 by Veronica B.
I noticed that the kind of bathroom cleaner was not there. That whole section had a lot missing I remember that store as one where people came to ask you for money when I came to my car. I prefer the old Safeway on Pollard.
January 2021 by Rachel W.
A fairly standard Safeway with an interesting parking lot, but I have always had an easy time with finding parking. I have not ever had an issue of not being able to get what I needed. The store always seems to be well stocked for my shopping experience. Their standards during the COVID pandemic are going well it seems. I always see someone wiping down baskets and carts. I have seen at some locations that they will have a team member stand out front or by the door to monitor the amount of people coming in. I have not noticed it at this location, but I may be missing it. The staff has always been great with their customer service and I'm glad I don't have to struggle through the stiff small talk that usually happens with grocery shopping. I will admit that I've been leaning towards their self check out more often than not. This would be the only area I don't see get consistently wiped down after each customer uses a register. This is the reason I'm reviewing at 4-stars: I'd like to see some consistency with their cleaning standards. I do understand if customers are too impatient to let staff wipe things down, which is a shame on their part. Thank you to the team at Safeway! You are all so essential and so appreciated!
January 2021 by Trevor G.
Not a bad place for groceries. Is always clean and tidy. I appreciate the clearance breads and other items and the check out person on the self check out machines is always kind and helpful. The only thing that would improve the store is the prices, though unlikely to change a corporate supply chain to improve consumer cost from my measly review.
December 2020 by Bob M.
Silas in meats is awesome . Asked for 2lb of tenderloin for beef wellington, and he set it up so I can pick up next day at 5am.
December 2020 by Keisha R.
Do not ever buy a cake from this Safeway. This is the 2nd time I have ordered a cake from there and they messed it up. Normally I wouldn't dare order from them but my friend ordered it for me while I was at work. My 4 yr old son could have did a better job writing that, and they have the nerve to charge someone $30. they are lucky I didn't go pick it up cause they would have been remaking it or giving it to me with no charge, that looks ridiculous
December 2020 by Mel G.
Their Drive up and go service is atrocious. They mixed up my order with someone else's and I had to wait three hours for them to correct it. They offered to call the person with my things and give them to me. I said absolutely not especially in the time of COVID-19. Not only unsafe but horrible customer service. UPDATE they forgot items in my order on top of the initial mixup.
November 2020 by Derrick P.
I've probably shopped here over a hundred times. Pretty good selection for a big chain grocery store, staff pretty friendly. I don't know what's up with the butcher section, there's hardly anyone there, and if there is, good chance they are busy doing something else to take care of you. A lot of the organic produce is not that fresh. Otherwise a pretty good shopping experience. As some of the pictures suggest, the bathrooms are definitely not the cleanest.
October 2020 by Sankit G.
Sometimes when I want to experiment with cooking something new, I check on safeway website if they have the ingredients but its always tough to find new ingredients in the store because I usually have no idea in what category they might fall. Hence, recently when I wanted to make thai curry, I did not know that I should look for Thai curry paste and Coconut milk in kosher section, but checking these things online and then going to the store really eliminates the time to go and find and get lost in aisles. I wish they had a better way to list the products but other than that, I like the fresh produce in this store.
September 2020 by Jamie K.
Live the employees,hate that all of the aisles are blocked and cant get what I need ,NEVER have enough staff,cashiers or baggers ( I should get a discount for bagging 200 $ worth of groceries my self and loading it outside by myself at night... ( short staffed ) no baggers available.
September 2020 by Rene G.
Dude who helped me at Starbucks was awful. Terribly rude and in a rush to close. I work in retail too and I would never treat my customers like that. Don't work in customer service if you can't treat customers with respect