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March 2024 by Yves Bouvier
People there are unfriendly. They don't want to be there, they think that Fedex shipping questions are not their responsibility, they are arrogant. Saying "This is Fedex, not us" whilst wearing a Fedex tshirt. So tired of Fedex and the way they get randoms to operate their locations.
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February 2024 by Kriti Pallava
My package was delivered damaged. Also, the clerk was acting weird when I said the declared value of the package is $1000, said he’s curious & asking me what’s in it. At USPS they never ask questions like that unless it’s international which my package was not. They’re only supposed to ask if it’s flammable, perishable, fragile etc etc.. I have a strong suspicion the clerk opened it without my knowledge after I left. It was an expensive watch and fedex is ofc acting as if they aren’t responsible for the damage.
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February 2024 by Johan M
Absolutely garbage service.
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February 2024 by M
Super helpful and patient staff!
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February 2024 by Tilman Wekel
Great customer service. The staff member proactively approached me and assisted me e2e with my inquiry.
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January 2024 by Ben Clark
This place had great customer service. I was sending a package and they were able to get it done quick simple and easy gave me. The receipt has smile on their face and they had adequate supplies needed. If I needed to buy anything there the atmosphere was pleasant. I recommend this place if you’re in the area.
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December 2023 by JR McKee
I love this place, the staff here are so friendly, they're so helpful, you walk in with a package you want to ship they'll help you get it wrapped, mostly wrapping it themselves, set it up for shipment give you receipt you walk away with peace of mind knowing that it's going to get there, can't say enough good things about this FedEx center. They also have materials, print banners, they've got computers to rent, this is just like a one-stop shop you can get anything you need to do without having an office.
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October 2023 by J Teague
I have been coming here for years. Have had many things printed here. Even had my outdoor business banners made here. Staff was always friendly and helpful. Today I met Francis. He was very rude. Seemed to be rude on purpose? I saw a card for the manager, Lance Freitas. I will follow up with that on Monday. Currently I am standing at the Fed Ex store counter while Francis clears a paper jam for the Man that came in after me. Francis has no current estimated wait time for me. He says this is due to his paper jam. Very rude and condescending service person here. Avoid this person if possible.
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October 2023 by Megan Sagala
I frequent this store for all of my print and shipping needs. All of the employees are super helpful and do a great job whether it's a print order (posters, cards, banners) or helping with packing/shipping.
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August 2023 by Gaurang Pandya
I visit FedEx 10 E Hamilton Ave, Campbell for International Priority. The Manger, who take my package and do further process. I pay $110 for International shipping. First manager inputs wrong name, when I told him that there is some errors in the name than he suggested me to change the name with the pen instead of making a new lable.Without my knowledge he declared the value of package and instead of Resident package delivery he selected commercial delivery. Now we are facing long process from Indian custome because of Commercial Delivery. I talk with the Manager regarding his mistake and the issue we are facing. Manager says “ I can’t do anything about it.” He also not try to resolve the matter or help me. He sounds like rude. I don’t know who hired this dum and irresponsible person as a “Manager”. Very unprofessional and rude Manager.
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July 2023 by Jessica L.
They really go out of their way at this location. I am very happy.
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June 2023 by Carlos A.
So my wife tried calling to find out if our packages were on hold for pick up! So she was put on hold. Someone else processed to pick up and asked her if she needed help. She asked about the packages. The worker there asked for a tracking number, and as she was giving it, the worker rudely interrupted her, asking only for the last four. He didn't state that initially.She then asked if they could be picked up tomorrow, and all the worker told her she needed to bring someone with her because the boxes were heavy and then hung up! The lack of customer service and professionalism was absent and not a good representation of the organization. I'm going to leave it there, or my comment will be removed even though I'm just trying to help future customers
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June 2023 by Marc T.
Arrived here on a Monday afternoon around 12:45 pm to do some printing for a return label. Spacious parking lot, so no worries there. Not that many customers inside and about 3 FedEx associates tending to the store. I didn't need any help since I went to the self service printer. Super accessible and easy to do instructions by either having a USB or sending a file to the store email address and inputting a specific code. Was done within 5 minutes of doing a one page print job. Quick, seamless, and no hassle with the printers!
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June 2023 by Danae Whisenhunt
Self service options located when you walk in. Need a computer to use, they have them there to use.Easy drop off and employee there was nice
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June 2023 by Nick C.
The workers are rude, slow, and half of them don't seem to know how to use a computer
