July 2021 by sadegh sadeghi
I have recently attended the store on bascome Ave. , and to my surprise they had a very low inventory, but not as expensive as other stores.
July 2021 by denise costa
They don't have any clothes your dressing room is closed most of the time, and when it is open the dressing room attendant back there does absolutely nothing she tells you what to do and it's ridiculous
July 2021 by Edward Wilson
Awaome clothes down here. To bad these merchandices werent always stocked up in the foothills
June 2021 by Samantha B
Decently priced and a pretty wide selection of stuff. I found a 2 piece outfit -tag says 3 piece- so I asked for a discount at the register. The guy who was checking me out was nice but unsure so he asked the manager who was right behind him at another register, Dimitri, about the possibility to discount for the missing item. Without even looking at the tag or the 2 piece set, he says to the guy helping me to just look at the tag to see. The guy helping me and myself looked at the tag and since the tag says 3 piece or JR set, I questioned about the discount again since Dimitri wasn't very clear whether or not that was an option. No where did it say 2 piece. Dimitri, the manager, continued helping another customer essentially ignoring me. He was dismissive and I was in shock about the horrible customer service from the manager. I still bought it because it was super cute and a good deal ? but you can definitely tell it was supposed to be a 3 piece.
June 2021 by Maria Anabel
Good prices terrible and rude customer service
May 2021 by Sherene Saenz
Lately in the last 3 months I have been in there atleast 5 times. The first time ... there was hardly anything in there... I thought they were closing. The last several times that I actually bought something and returned. I felt the cashiers were rude and rushed even though the line was never too long. No customer service at all. I did get a good sale once and the store is stocked again so I gave 2 stars. Not my favorite Ross at all. I rather shop elsewhere and give my money to nice friendly service.
March 2021 by Mary Alvarez
Really good deals there and very affordable
March 2021 by Trent D.
store was fine. pretty messy but that be the ross way. they got some good stuff. staff was rude
March 2021 by Rosalie Knorr
Ive always like Ross for my shopping i can even buy my Ginger and Turmeric Tea there for great price
February 2021 by Claudia G.
I'm completely disappointed with this ross location, I use to love these department stores cause they normally have nice stuff with great prices but service is terrible, they don't help you at all, they basically don't care about customers and they seem to be working under really bad conditions cause they're always in bad mood... They don't have criteria to make any decision that can possibly end in a happy customer experience... So sad this is happening in a place it used to be nice!
February 2021 by joann capella
I really was happy shopping there, the only thing I think should be changed is that some of the jewelry displays you could see them until you checked out an walking out the door I saw a few that I wanted but didn't want to go back an wait in a long line again .it would be nice to be able to see it before checking out, but other than that I was pleased
February 2021 by Waleska Garrido
Despite of the very few items in stock nowadays, the Stores at East Brokaw Road and at Bascom Ave were very clean and organized. I could buy a good bargains. Bravo!
January 2021 by Jim Pacelli
What can you say. Well done. They are in there own league. They sell alot of different goods. To shop their is a pleasure. You never know quite you are going to get. Price, the right price. Quality goods. Over broad lines of goods. You quite know what you will find. But you will leave happy. With extra $$$$ in your pocket. It can go a long way in today's world. I truly enjoy the stores. Good shopping to all.
December 2020 by Michael G.
Slow slow slow. Line of 20 people. One register open taking returns and purchases. I have not moved in line in over 30 minutes. Lots and lots employees passing by checkout. But they keep walking and hiding out in the store counting hangers. Wake up!
December 2020 by Seema Nazemian
Clean orangaized well stocked store. Employees were very assistive and very nice. Short line and well trained cashiers. Clean environment and prices are responsible.