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February 2024 by Alireza Bahreinian
Easy to use. Easy to pick up and return the truck
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February 2024 by Anuta Koval
Everything was wonderful service. Done very quickly. I didn't have to wait long for my reserved car, the service staff was friendly, I recommend it to everyone.
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February 2024 by Edmund Trevino
Professional, friendly..The app puts everything in motion and White Oaks crew provides excellent customer service..Trucks run great
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February 2024 by Sarah Clish
We rent from this location 2-3 times per year and the staff is always courteous and helpful. I appreciate their help!
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February 2024 by Ira Chayut
The van was clean and powerful. Thanks!
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February 2024 by Falehau Taupaki
Good customer services
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February 2024 by Chris Atkeson
It was convenient and well priced
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February 2024 by Shannon Richiuso
customer service in shop was outstanding.
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January 2024 by Chris Kay
It was fast and easy.
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December 2023 by Melissa VonHolle Wuenschel
The truck we got was almost on empty. We had to stop immediately to put fuel in it. The “app” check in and checkout experience was confusing and didn’t work right. The attendant kept telling me to do things in the app that weren’t there. And then I fell and hurt myself trying to take photos of the truck for the “inspection”. One of the staff saw me crying and handed me the paperwork he had for me, and then just walked away. I wasn’t offered any help for my injuries. I won’t be returning to this location.
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November 2023 by Brooke Bueno
Everything was perfect and amazing - great start to a dreaded stressful day of moving my dad from one assisted living facility to a memory care spot. Steve was fabulous and so was the Uhaul parking lot mascot stray cat. 5 stars and Steve deserves a raise and promotion!
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November 2023 by Faith Noel Mackarness
Renting a truck from the U-Haul on White Oaks in Campbell was a total nightmare. I purchased online and signed up for the contactless rental. Of course it did not work, of course we were on a tight schedule with family members waiting to clean out my deceased sisters home! Of course there were 8 people ahead of me in line who ALL also purchased a contactless rental vehicle. Everyone was so upset and 1 hour later we get into the 20' truck and it has less than 1/4 tank of gas! So we had a further delay and family still waiting on us in Petaluma. Then, there were disgusting, half smoked, wet cigarettes in the hand hold part of the door. SO gross. Never again, I will NEVER rent from U-Haul again.
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October 2023 by Scott Judy
2nd time I've used the cargo vans at this location. They work great, and the rental process is straightforward and simple. Be prepared to wait in line a few minutes to pick up, though, if you come at a busy time.
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September 2023 by h renee sully
I ve been here several times and it’s always been smooth and easy. However, Steve Larson the owner is incredibly rude. To the point where I wonder, does he not like my tattoos? Is there something about me? Why is he treating me like this? I also think a paying customer should have access to the bathrooms.
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August 2023 by Praful Sharma
The process of renting the truck was very smooth and efficient...service was professional...unfortunately the truck itself was very old (175,000 miles on it)- had 3 sensors on the dashboard not working and when i started driving within 10 miles the engine started to heat and the extreme hot engine sensor came on. Had to turn off air conditioning throughout my trip and had to make frequent stops to make sure the truck does not over heat. That was an unnecessary inconvenience for anyone to deal with when renting a vehicle.
