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March 2024 by Jake Clausen
Awful experience.... I've given them multiple changes to correct this problem. Their alignment machine wasted 2 sets of tires and management will not even lift a finger to help me. Don't spend your hard earn money here. Your business will not be valued.
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March 2024 by Dennis Ruff
awesome service, vince was very helpful. ill be back
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March 2024 by Cathy Robinson
This is what was left inside my SUV tire from the big-o-tires in cathedral city on ramon rd. I am offended and disgusted. Do not come here! They'll charge you for what you don't need then put racial slurs in your tires. If I could give less than 1 star I would
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March 2024 by Zoltan Foldes
If you get tires go with their plan that includes free rotation and balancing for tire warranty. I also got the year alignment deal for 1 year of free alignment.. As with anything new, you need a break in period. Especially with my old Jeep. We are on the road RVing. So we are pretty much covered nationally with that plan. Worth the extra buck.Now for the managers and mechanics on duty. They have you in and out in reasonable time. The Jeep rode better than ever after all their tweaking. But after a day or two the steering wheel went off center. Old Jeeps are fussy. I took it back for realignment for free. The manager went out of his way to check the ESC computer codes set off by steering wheel sensors. After realignment the OB computer relearned the position and calibrated the sensor to the computer. The ESC light didn't go out when we were at the shop. A few miles of driving reset it. Which have to call him back to let them know.Sorry for long review just had to explain why they deserve credit for a 5 star review!
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March 2024 by Randy Gaston
I have always been treated friendly & rofessionally. Work is explained completely and is performed in a timely manner and professionally.
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January 2024 by Chanon Gonzales
Good experience, balanced my tires and alignment is straight.
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January 2024 by Chris Marquez
Highly recommend bringing in your vehicles here for maintenance, they got you covered from oil changes to tire rotation to a simple tune up, they did a great job on the installation of headlights on my Camry, Issac and his team are on top of their game and will take good care of you guaranteed.
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January 2024 by Kai Kingsley III
My oil change went smoothly. The staff was great as always throughout the years.
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January 2024 by David Layne
I have used Big O Tires for decades in another state. I was happy to find this store. It is close and convenient. The product line has expanded to allow for several excellent selections to fit the budget. The fellow at the desk was a delight. He was thorough, amiable, and genuinely interested in getting my order correct. The shop mechanic was fairly quick, and my automobile was returned clean. The front office needs some cleaning and some sparkle added to it. Be sure to bring a jacket if visiting in the winter as the waiting room is cold and no warm drinks are available.
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December 2023 by Miguel Llamas
Made an appointment online for a Sunday at 2 pm... when i got there, Jose couldn't find the confirmation of it, i showed it to him on my phone and he honored it. They are quick and nice, the place is clean and the the price was really reasonable (no coupon needed) . Definitely coming back
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December 2023 by Tom Perry
They can't read a dip stick. Weapons Grade Stupid. This disabled vet won't be back
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October 2023 by jr alvares
Wish i could go e a negative review they are the worst shop I didn’t even want to leave my car there i ended up taking my car to mira loma auto where they fixed my car in half the time and a third of the price
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August 2023 by mike j.
I brought my SUV into Big O Tires this morning after I discovered a screw imbedded in my back tire. My tire gauge monitor had come on a few times leading me to the problem. I asked to just have the tire plugged. The manager asked if I had purchased my tires there previously, I told him I had.He told me he would check to make sure and took my keys.After waiting almost 45 minutes he brought me out to the garage to my suspended SUV and with the "Tech" told me there was to much "Wear & Tear" on my tires, since I bought them 5 years ago, so he couldn't patch the tire! The tires are far from bald and in those 5 years I have not put that many miles on the car.He told me flat out "The tech said" (as the "Tech" stood there) they couldn't plug the tire as the tires were to worn! Really? Are you kidding me? You're saying it's safer to leave here with a screw in my tire that deflates everyday than plugging it!I mentioned I would come back soon to replace the tires if that were the case as Id bought the last ones there, he said NO! He couldn't plug the tire! This company just lost my business for life! thats well over $1500 just for the tires!Went to Marks Chevron, on Ramon & Landau, $20 and patched in 15 minutes!
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August 2023 by Kirby Israelson
Absolute amazing company, I could not recommend them more highly. We were a little more than an hour into our road trip and we heard some weird scraping noises from our car. We tried to find an open oil change place for a check up but everywhere was closed or told us we would have to wait hours to be helped. Big O Tires helped us immediately (fixing the mistakes from the Los Angeles based Jiffy Lube... tsk tsk) and in less than 15 minutes we were safely back on the road. THANK YOU!!!
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August 2023 by Jfox
I wouldn't recommend these clowns to even think of putting air in my tires!! Complete ripoff artists! You're better going to a Mom and Pop shop for proper services. Don't go there if you want unnecessary amounts of money taken from your account for unnecessary repairs or diagnostics.
