-
August 2023 by Katch Smith
I requested an alignment and they delivered. Great place to get your alignment done great prices as well highly recommended.
-
June 2023 by Kevin Ashcom
Was very pleased with what they did looked at other reviews guess you can’t please everyone lol but I sure was happy with the work and turn around time for myself like they say don’t believe what you hear thank you art appreciate you and the rest of the guys ?
-
June 2023 by Adan R.
Took my car in for a San Blas damage. Claim process was really easy. People were really friendly to work with Art. Garcia was really helpful experience. Just great. Good quality work. Communication was good. I have experience other shops in this by far is probably the best in the Coachella Valley, I recommend this shop. Any questions that I had or answered very quickly
-
April 2023 by Steven P.
Worst experience ever this guy guy Art the owner is a thief... He's rude and threatening when you question what they're doing.. I left a long review earlier and now it's gone.... Do not go here if you care about your money, your time or your vehicle. This business is a scam and they don't know what they're doing. They will lie and tell you they did one thing to the vehicle and use cheap parts instead.. They handed me my vehicle with literally parts falling off! And got mad at me when I called them to bring it back.. If you want to get ripped off, disrespected then this is the place to go! This guy charged me for stuff he didn't even do and still owes me for parts he never installed .. Thief! I pray to GOD he gets what's coming to him...
-
February 2023 by CESAR CHAVEZ
Dont waste your money with these scammers. They tell you one price and when you go to pick up your car its a different price you didnt agree on. Staff is rude after they work on your car. Wish i had done my research before. Dont bother with this place!!
-
February 2023 by Ad A
I went in to get some work on my car done because I trusted them since they been in the business for so long. Huge Mistake I honestly do not understand how they are still in business.The owner Art is extremely unprofessional he paints a picture of how things are going to get done and then when you go and pick up your car, he does something completely different and charges you added services that you did not ask for.Then when you start questioning things he becomes extremely hostile and starts threating you.I do not recommend this shop to anyone. Save your money and ask questions to different shops before coming to this one.
-
July 2022 by Ayana
Totally awesome work! They were so knowledgeable! Very happy to return for more custom work. The price was also amazing! THANK YOU!
-
July 2022 by elle thompson
Amazing experience here. High quality work. My car looks brand new. Customer service was exceptional. And the owner Art was so professional and accommodating. I would give 10 Stars if I could.
-
July 2022 by Donald Kleiner
Be careful with these guys. Get a written estimate before turning your vehicle over to them. I went in for a simple install for parking sensors the owner told me it would be $450. I was quoted $150. at Best buy with my own parts but read the reviews and decided to try Luxurious, big mistake. I had my own parts. After an agonizing week of not able to contact them, he doesn't answer his phone and goes to voice mail I finally drove there (a 40 minute drive) only to discover they were closed on a Thursday morning . I go to pickup my vehicle after a job that takes 3 hours or less and get the surprise of changing the bill to $650. I was livid. Not only that they were to return the parts, only got half. It was hard for me to believe all the positive reviews. Just be careful and get everything in writing. They also damaged my vehicle and would do anything about it. If possible I would give them a Solid 0 stars
-
April 2022 by MC Joe 117
This company is a joke. Paint job is peeling after 4 months. They took 5 weeks longer than promised. How does this company stay in business. Don’t go to this company, Trust me!
-
January 2022 by Fred Ortega
Iv gone 3 times in row after 9am cuz they state there open at 8am!! Door locked and when I ask one there employees they say o he stepped out or he will be back in 10 mins! Not cool when they false advertise there open
-
December 2021 by James B.
They are thieves would never refer them to any one I took my truck there have them a deposit three weeks later nothing was done to my truck so I asked for a refund and art the owner said no very dishonest man
-
October 2021 by Cherish E.
They don't know what they're doing. Cheap price is what attracted me but their whole instillation was wrong. They put my lift on backwards. Literally everything was messed up. It was a Mopar, factory, lift kit for my Jeep.
-
September 2021 by Jamie W.
I normally don't leave reviews but this place is hands down worth a 5 star review. I took my car in to get chrome delete and windows tinted. Ended up running into a few obstacles and the communication and customer service was outstanding through the whole process. My car is a 2021 and some things have changed in terms of how it's put together. Time frame was extended and much more labor was required. Art offered to pay for a rental car and have it delivered to me and stuck to the original estimate given. You don't find these kinds of honest businesses very often. I am more than impressed and highly recommend! My car looks awesome!
-
May 2021 by paul mccoy
Coming from an automotive background myself, I quickly recognised the professionalism in this establishment. A jack-of-all-trades when it comes to vehicle customisations/repairs. The owner art and his management team are incredibly accommodating and wonderful to work with! Pricing is good and the quality, great!Thank you Luxurious Customs!