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February 2024 by Florencio Besana
Ty for helping me Judy your a good costumer service -Appreciate
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February 2024 by Melinda Bowen
I was having a terrible time with my phone, I can not give Hilarie and Marco enough praise. They are the best customer service and I will never go to another store!! Thank you! Please acknowledge them.
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February 2024 by David Shauger
I came in feeling exhausted with the process and frustrated. Any phone issues can bring anxiety. Fortunately Tamara at The Cerritos location made me feel appreciated and basically handled everything with a smile. Rain or no rain. Ty ATT for hiring right.
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January 2024 by larry shiver
Tamara is Da Bomb!!Nice, patient and efficient. I was having a nightmare trying to buy a IPhone 15 Pro Max and Tamara, cut through all the issues, putting her call center counterpart to shame.Lastly, give Tamara a raise ASAP. She deserves it!!!
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January 2024 by dino sarmiento
This location always provides excellent service!
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January 2024 by Priscila West
RONALD WAS VERY WELCOMING AND HELPFUL. GREAT CUSTOMER SERVICE! HES THE BEST :) DEFINITELY WILL BE COMING BACK FOR HIM TO HELP ME :)
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January 2024 by Julio Rodriguez
Maria took great care of me solved my issue with no problem. Hillary the manager was great help as well
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January 2024 by Jorge Garcia
customer service was fast and easy the employee Rosie help me out with my transaction and she was fast to answer all my questions. I also want to thank, I think she was the manager there she also help me out hilarie I believe was her name, had a good experience there and I will be going back again.
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December 2023 by Michael Ruffalo
Ronald was amazing!! He went above and beyond and should be commended for his great customer service
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December 2023 by Mally Abundez
I switched carriers with this store and the girl that helped me Tamara had quoted a certain monthly payment ! Come to find out my bill comes and it’s completely different! She didn’t add the autopay I had agreed to & she didn’t remove the insurance on the phones I agreed to as well! She never mentioned I was going to be enrolled on next up which is an additional fee! I go into the store for help & Maria was the one that helped me this time she says “next up” can only be removed through customer service . So then I told her to remove the insurance which she said she did for the next bill along with signing me up with auto pay which she took a picture of my card and got the information down! I call customer service to take me off next up and the lady tells me it would’ve been possible at the store as well , so I proceed and ask if Maria removed the insurance for the next bill ; SHE DID NOT ! So then I ask if I’m already enrolled in autopay ; I WAS NOT !!!!This store is a scam from the start and useless in helping you ! Please be careful with this store. Thank goodness I have records of these encounters !
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November 2023 by david mccabe
Rosie was the AT&T representative that helped us today. She not only went out of her way to save us MORE $$$! She was patient and kind with the “more elder” customers! She even updated & helped transfer my old IPhone into to the new iPhone! It’s the little things that help me go on with my day! Her great customer assistance made everything such a great visit! She deserves a RAISE! Thanks so much Rosie!!! You are an asset & AT&T should know it!!! ???????
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November 2023 by RmieMP
Tamara at Cerritos South Street location was very helpful and attentive to our needs. She was knowledgeable and patient throughout. Explained everything in details and stayed with us while we transferred all our data from the old phones to the new phones. Not a single sense of rushing at all. Thank you Tamara for all the help and for all the staff there. An absolute great ambiance!!
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November 2023 by Penni Fox
Jose is truly remarkable to work with. His professionalism is unparalleled. We are absolutely thrilled to have had the opportunity to interact with him. In fact, we are so impressed by his expertise and conduct that we are already planning to return solely to see him again. It is safe to say that he is the epitome of professionalism and we have never encountered anyone quite like him.
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November 2023 by Gordo
Jose provided excellent customer service.He seemed very knowledgeable and we appreciated him speaking Spanish which helped us out immensely. My family was very impressed by his professionalism and will most definitely come to this location from now on.
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November 2023 by Sarah Sanchez
Ron was super helpful! He helped me set my new phone and transfer everything. Was so patient through it all! Could not have asked for a better experience! 10/10 best location ever!
