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August 2023 by Ki Bong Nam
The staff are friendly and helpful
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May 2022 by Eric P.
Disgusting ATM Every single branch sucks Absolutely filthy bank, online banking is like browsing ebay from 2001 How does a company with that much money do such bad job at getting these stuff working? Back to wells fargo for me
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February 2021 by Ruth Kim
Closed too early. They should open until 5pm. The other all banks' time is same as before now. They should think of the customers first.
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June 2020 by Eunice Kim
(Written on behalf of a customer) Consistently rude tellers. Never a pleasant visit. Enough to close account and take business elsewhere.
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January 2020 by J K.
Their customer service leaves a lot to be desired. We walked in and stood there for about 5 minutes wIthout anyone asking if we need help with something. We finally approached one of the workers behind the counter and told her we need help with renewal of a CD. She looked somewhat annoyed and said we need to wait because they don't have a lot of people working on Saturdays. I've had unpleasant experiences before at this bank. I understand that certain things are beyond their control, and I don't expect them to drop everything and wait on me, but a little friendliness would go a long way. So instead of renewing the CD, we closed our account and will be taking our money elsewhere. If I wanted that kind of service, I'll go to the DMV.
