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January 2024 by Al H.
An absolute nightmare. I had two checks to cash, one of which I was unaware was funded through a different bank. My job even switched bank funders for some reason (RED FLAG). So I go through the usual process of cashing it though their FaceTime ATM, the employee on the screen named Tamara explained to me that the check was funded through a separate entity and couldn't be cashed. I responded by saying that's ok, just send it back. When she attempted to send it back to me, she cut off the screen. 01/05/24 Now when I pressed the screen again, a different employee appeared. I explained the situation and was later informed that their was nothing they could do but take my information and call me on Monday 01/08/24 when maintenance arrives and hopefully they can eject the check. This morning I drove back to the location to reiterate the severity of the situation and also to get the managers name and contact info but their was a note written on construction paper that their hours had changed, and the lobby would no longer open on Saturdays. Too bad their website wasn't updated or I wouldn't have made the trip obviously. Imagine having your hard earned weeks paycheck in limbo not knowing if your going to get back the money you rightfully deserve. In closing my experience with this bank has been a ZERO out of FIVE because of the panic and stress they've inflicted on me.
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November 2023 by Abraham Sanchez
customer service is horrible and if you decide to visit this branch location expect to wait more than 20 minutes for someone to help you.
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November 2022 by Marcia Viamonte
Worst customer service ever even the manager was super discriminative since I didn’t have an account there and all I wanted was to cash a check their customer gave me it was awful and this is supposed to be a higher level bank it’s worse than Wells Fargo !!!!
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November 2022 by Denise R.
Hi I'm very happy that people that work here are super friendly and they go out of their way and actually help you Miss Linda was such a beautiful person she help me and my mom with what we ask for she is the best and she called me to touch base on my credit card transfer thank you once again Linda for ur help
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October 2022 by Ramon S.
I've been banking at this bank since the crash of 2008 and they have been giving me an amazing service both for business corporation and for my personal accounts. This is the only bank that everyone knows my name and that's always a blessing because they all make you feel like family. Linda, Tessie and Tiffany are the amazing employees and are always going above and beyond to help us with all our banking needs. I highly recommend this bank.
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October 2022 by Kimberly N.
I went to cash a check from their bank, never heard of this bank but the check saids their name so I went in (because I know wells Fargo or chase would have done it if the issue check is from them) The lady in the front told me she needs to order the money because the bank doesn't have money to give ?!?! Lmaoooooo seriously no money at a bank ? And for me to come back in 3 days to get the money. why are you open ?!? And how are you a "bank" ?
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July 2022 by Frank Actkinson
The drive thru ATM always has a problem,in side of the bank customer service is not very good or helpful
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October 2021 by Josue Guzman
There’s always 3 more ladies and always 1 window open, to make it more f up is the older lady doing the work and the other lazy ones stay doing nothing
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February 2021 by paula moreno
I had a great experience at this branch... Tessie was super nice and helpful ?
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February 2021 by Yani Sol
They had me wait 15 to 20 minutes in the rain when there was only ONE customer inside. They have a sign posted that only three customers are allowed at a time inside the lobby but only ONE customer was inside. Three employees (teller and supervisors) inside the lobby, ALL dodging eye contact. That's not how you treat your returning customers.
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January 2021 by Linda Mao
I honestly think this has to be the worst bank I’ve been too! Now with the new Covid rules it’s getting more ridiculous. Closing my account ASAP
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July 2020 by Ryan Hill
Worst Customer Service at this branch. Tempted to close all my business accounts with them just because of what I experienced here. AVOID THIS BRANCH!
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February 2020 by Daniel Rumfola
I Love this bank and branch. There are never any lines and never any wait time. Every Lady in their knows me by name when I walk in and I only go about once a month. They always make me feel like I’m more than just a customer. I give all my banking business opportunities to them first and they normally win in the end. I’ve been there for 13 years, and I look forward to doing business with them for many years to come.
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November 2019 by Peter V
This Comerica Bank needs a lesson in Customer Service.
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October 2018 by zamora michoacanRincon
I come to change a check from my job but the lady inside just said "IM SORRY I DONT HAVE CASH" ... incredible if it's a bank!!!!!