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October 2023 by Stephanie
Well stocked and welcoming staff.
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August 2023 by Elwie
If theres an option for zero star i would give them zero star, went for shopping Sunday July 30 @ 2p.m. There were 2 young ladies at the front cashier and we were ask if they can help me to checked for the price of the item because theres no price tag. But the other lady who work cashier it seems she is no interest to make an effort and the other lady introduce herself as a manager but she never bother herself to help and both are frustrating to figure how to solve the issue for the price tag. And they've called somebody from their office staff and never bother to greet and smile..and yes they're not interested to their customer otherwise.? They've want to get paid and finished their hours so they can have money to take home.. any off them are rude customer service. Spend $497.89 and never comeback again to this store.
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March 2023 by Andrea Hawkins
This location only had 1 size left in the black or white sweatpants besides another location had zero xl size left. Fast and friendly service too.
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October 2022 by Anonymous 4321
This is to add up to the complaints about rude staffs. This slim, tall, short haired, female mexican staff was very rough, she ask for my number even if I’m not a member, keep repeating my words, shouting, racist, no greetings, no infos were given, not helpful and rushing,Go somewhere else.
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September 2021 by Belen Rocha
First time going in and loved it, I was helped out by a young lady named Alishea and she did amazing 10/10 recommend coming here and asking for her.
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August 2021 by Jason Buck
Nice clothes. Helpful staff.
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August 2021 by Harpreet Singh
Isabella helps me really well good customer service
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August 2021 by Camila D.
I always get my jeans from hollister- but what made this experience even better was the top notch quality service from Isabella! Hollister Cerritos team- you've got a great employee on your hands here.
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June 2021 by Stephanie A.
Excellent costumer service! Never a mess there. Employees are awesome they are very welcoming and nice there, very helpful! I recommend going here
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June 2021 by Yessenia Riverah
Didn't find much but the store was clean well organized
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December 2020 by angela l.
I asked an employee a question and she was really rude and dismissive, was not helpful and was more interested in doing other things
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December 2020 by Ashley W.
Came into to get some Christmas presents (and maybe a little something for myself) when I did find something I liked it was the last size they had on the shelf but it was very dirty. I really wanted it so I decided to bring it up to the front and see if they more in the back or would at least honor a discount for the inconvenienced it being so dirty , as I wanted to wear it to an event the next day. The cashier, #02338403 was super sweet and understood my concern and grabbed her manager quickly. When Titiana came accessed everything not only was she rude that I was asking for a discount, she said the item is not " Damaged" and now could no longer even sell it to me. What kind of service is that? Just tell me that you can't discount it but now I can't even purchase it? I'm uneasy support these types of teens if this is how they can treat the people who support their business on a monthly basis. I'm disappointed in today's visit. I hope future employees are better trained that this one was.
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June 2020 by luis garcia
Good deals ?
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June 2020 by Christen Hunter
Both employees I encountered were a great help. Usually, employees at hollister can be a bit condescending but these employees were nice and attentive to their customers.
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December 2019 by Cynthia C.
Customer service sucks here! They said they had some pants I was looking for, I show up and they didn't have them. Wasted my time for sure. I wouldn't recommend shopping at this Hollister.