Always understaffed, always. Only one person working in the windows. Always a loooong wait
December 2023
i came to bank on 28 december at 11:30. They were busy and a senior teller named "Juan" came from his cabin and helped me very quick. He found the charges which were on my bank account and solved my problem in less than 5 minutes.
December 2023
They have one teller regardless of customers in line. Then someone will come out walking around asking if they can help you. NO! What you can do is get behind the counter and open up another window. Everyone is nice, but what we want is quick service. I don't personally use BofA, but my work does.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.