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October 2023 by Jagmohan Sedha
Best quality of clothes materialStore Coupon reduced price when we compare prices with other stores.
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September 2023 by Simon Xiong Xie
purchase some clothes, and want to return two t-shirt to store in city of industry, store employee and supervisor reject, i show receipt, debit card, and clothes with navy tags, and barcode, they said this is not old navy product, i just purchased it a few days ago from that store, very bad
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January 2023 by Susan Soltero
Went to Old Navy in City of Industry CA today. One thing that stood out at this site is I was approached by two associates at different times willing to assist me. I haven't seen this kind of service from any stores in decades.I have an illness that attack me with no warning; it happened while I was here. The associates gave me water and help sitted me. It was at about 2:30 PM shift and I can not stop telling my circle of people how happy I am to see such young people showing compassion and assistance thank you team
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November 2022 by Ann C.
Came on Black Friday... it wasn't as busy as I was expecting but I did come later in the eRly evening. Still lots of selection available so was able to still good BF deals.$5 pajama pants - WOW! Scarves for $8. Sweaters and hoodies for less than $20.I got lots of my Xmas gifts on this shopping trip alone - SCORE!!!I definitely recommend Old Navy especially if you're shopping on a budget
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September 2022 by Hau Q.
Very good deal. I love it .friendly staff and it very clean in here .clothes not so expensive
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June 2022 by Elsa Cortez
Old navy had the girls mucle shirts for 2.00 different colors stocked up there was no people it was great to go in get what i wanted and out the door
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October 2021 by Ann T.
Not a bad Old Navy location! Glad they moved outta the Puente Hills Mall location. Lots of parking in the shopping plaza. Store is very clean and brightly-lit. Lots of workers who are super helpful and the dressing room was organized and sanitized as well. As with every store, there are times I've come here and can't find anything and walk out empty handed, but the times when there are sales, it's great! A good amount of wearable, trendy pieces for $5 and under. I can leave with a bunch of new outfits for under $25, it's great!
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August 2021 by Liz Ramos
Enjoy shopping here. Always find something I like. Staff is always very friendly & helpful. Store is super clean.
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June 2021 by Deanna Rios
I exchanged a few items and ended up buying more. Why? Because they have great summer casual clothes at great prices!
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March 2021 by TAYLOR H.
Jenn was a total sweetheart. Helpful and friendly and patient. Shopping easy and successful
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February 2021 by Kreation 65
This store is great cuz is always empty, but staff are always very helpful
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January 2021 by Cassie E
On Dec 24th, I visited Old Navy, I was greeted by Hanna she was so helpful, great customer service and gave me great recommendations. I ended up purchasing this boots (picture below) after I checked neighbouring stores, what I saw was not impressive. These boots they are so comfortable and this was the only size it had. Like these boots were waiting on me. Lol. Definitely will shop there again.
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November 2020 by Paul Ytuarte
Very nice. the manager Vanessa Hummel is polite and very Professional.
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November 2020 by Danny N.
I really like this Old Navy. You can purchase their stuff online and pick it up here. What I like the most is their customer service! It was very painless when I purchased something online and returned it right on the spot. They were also even willing to help me find the right size again and honor the online price! Great place, great customer service!
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October 2020 by Maggie H.
Five stars based off positive experiences while shopping. Employees here typically are very helpful but there's been more than one occasion where Vanessa, a sales associate, has gone above and beyond and has helped me make my decisions easier by giving me options of purchasing online and picking up in store as well as check stock availability. This time around I decided to write a review because my experience was fast and pleasant and she genuinely was helpful.
