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December 2023 by Harley Boyer
We moved our business bank account over to this location. It took over 2 hours to open the account, and the accounts we requested to be opened were not opened, as well as multiple other little things that did not happen as promised.The website login requires us to reset our password more than 50% of the time, and the website portal itself looks like it was made in the early 2000s.Customer service on the phone is snarky and has attitude. Generally not helpful.Overall we are not impressed and are switching banks after only a few months working with them.
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October 2023 by ezekiel anselmo
Been waiting for over 20 minutes and the only customer with no apologies for the delay
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June 2022 by Hiep Vu
Horrible bank for open business account, don’t come this bank anyone , they don’t show you any information about you need.
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October 2021 by Angel Bernal
There was a bigger woman named Vitelia or something like that and she was awfully rude! I have never in my life experienced such unprofessional service from any bank worker in my 7 years with Bank of the Sierra. I am never going to go to this bank location for it was a terrible waste of my time. I am so mad and irritated… definitely made me have a hay day.
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October 2021 by rich musser
This bank has been nothing but great to me, very simple banking fast in fast out everyone alway friendly and professional
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April 2021 by Mark Salazar
Horrible bank. No customer service. Steal your money, block your card so you cany make payments and never answer the phone
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July 2020 by LuZy P
Horrible Bank, opened up a company account, they didn't give me all my bank info, like routing, account to name a few. Online bank, you have to request it, even though you have it. They ordered checks without my company name, they accepted a check deposit with my name on it one day and the next they didn't. They gave me nothing but hassle and made my experience with them one that I will never forget.Horrible Bank, Pass on them, thank goodness they are only in central California...
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October 2019 by ROYCE 62910
Don’t get an account at this bank!!!! They charge excessive fees the second you make a mistake! They absolutely refuse to refund you. They basically stole $150 of my money (fees) When you complain they will promise to call you back and they never do. Also their ATM never works and forget withdrawing money on a weekend. Their mobile app and website is a joke when you want to do online banking, it’s the absolute worst. The one star is for the tellers inside the bank who are actually very nice.
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February 2019 by Cameron Edin
Very professional and kind!
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August 2017 by Sasha Culver
Been at this bank past 2 years. Every time I go in the employees are so friendly and helpful. Really appreciate a bank that has a hometown feel :)
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May 2017 by Joe Bridges
New accounts get A 2 week hold on checks deposited. That's horrible costumer service if you ask me. This is why I didn't have an account for so long.
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December 2016 by shawn brown
Great service and great people
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July 2016 by Danny Malanga
Excellent customer service, excellent banking. I love my bank!
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May 2016 by Sandra Dickson
Wonderful bank, friendly people!
