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January 2023 by D L
They didn’t update the correct store hours on Google. They close at 9 now, not 10pm. The staff said there were 5 minutes until the store closed when I walked in, but they closed their register refusing to ring up the item I picked without apologizing. Very rude and misleading. I am very disappointed.
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August 2021 by Ayesi G
Every single staff member has been rude. I thought perhaps there would be some exception, but no, they all have been. Came here with my sis & 2nd time w/ my gf. Clothes is alright. Teeny bit overpriced for the quality but the sheer and utter rudeness makes sure we'll never come back here again and tell everyone to stay away. Rude. Rude. Rude.
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May 2021 by Izabel C-Garcia
Good customer service.
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January 2021 by Jassy G.
I am very disappointed with the store. I came here to shop, and as soon as I walked in with my baby in the stroller, I notice a Latina woman walk over by I was and act like she was fixing the clothes. I gave her the benefit of the doubt and walked towards other garments, and she was right there speaking loudly to the lady behind the register. Listen, I have a job there is no need to follow me because my skin is brown. I was waiting for them to say something in Spanish so I could embarrass them. Do not shop here. They hire racist people.
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January 2021 by Oyumi A.
I used to love this place have great selection of clothing, very clean and organized but staff is very rude, today 01/27/21 I went in to buy several pants and shirts for work was ready to pay until they mentioned that is all final sale, usually know my size but because of quarantine I gained some weight so I doubt that the same size would fit so I asked if fitting rooms were available and said yes but they couldn't let me use them because they were 20 minutes away from closing. I know that they are in a hurry to go home but I only needed to try on 1 pants to make sure it was the right size for me to take home because I had 4 pants and couldn't risk not fitting me and waste my money, but it was a big no. So I doubt I will be back, this store used to be my first Choice, not after this, so I went to Calvin Klein and spend my money there where with just 10 mins away from closing they allowed me to try on pants and were super nice to me...
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January 2020 by Stephanie A.
They have a lot of cute clothes and at a very good price. I love shopping with them, good customer service even though lines can be pretty big during the weekends
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October 2019 by Isabel Castrejon
Good customer service!!? Girls were very helpful And the store was very clean .
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October 2019 by Jdore Couture
This location of Papaya Clothing left much to be desired. For one, there was non existent customer service since there was no one seen in this location. Literally, I didn't see any employee near the front so they obviously had an nonchalant attitude regarding this store. And two, the styles weren't as appealing as I would like. I can admit, there were an few pieces that I liked but for the price it wasn't worth it due to the lackluster quality. I wouldn't reccomend this location due to those factors, hopefully customer service becomes an factor here.
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October 2019 by Haley H.
First time here at this location and I'm so disappointed. I live in Hawaii and I come to vacation and see the outlet malls while I can and I just can't believe what happened here today. I had 9 things to try on and I was only aloud to take 6 items in at a time which I understand but I was the ONLY ONE in the dressing room and have the 3 extra items I had then when I tried on three blouses and I wanted to switch them and the girl that was working had left and another girl took over. She couldn't find the damn clothes. Only two other people were in the store. How can this happen?!?! I couldn't remember 2 out of the 3 and the one I remembered was in the sale rack and I couldn't find another shirt in my size. All the girl that took over could say is I'm sorry. She wouldn't even go find the girl!!!! Never again. I will not be coming back or recommending this store to anyone. Very incompetent workers. I've worked in retail and I just couldn't believe it.
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July 2019 by Veronica Alvarez
They have cute clothing love the price
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June 2019 by Paulina C.
Love love love this store for quick and inexpensive finds! The employees are amazing! Love Claudia and destiny!!
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June 2019 by Rancho Choi
Good customer service. Very kind and helpful. Easy to find what I wanted... want to go again.
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April 2019 by Tesa Tong
Nice Service, good deal not good quality
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January 2019 by Veronica Recinos
Great Customer Service. Good prices. Good clothes
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October 2018 by Mercedes Estrada
Went there today a chinesse lady was sooo rude and mean because i had two girls with me.. one is 7 the other one is 3.. please dont hire people who hate kids... seung yun in América Cindy .. that is her name.. please oapaya dont hire haters on kids
