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September 2023 by Maxwell S
Thanks Tony for your help
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April 2023 by Frank Actkinson
Not a great place to go to rent a truck
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November 2022 by Mimo T.
We had a truck rental and it didn't show up at this location. I'm told it is because the previous renter kept it longer than they were supposed to. We went there with absolutely no help from two ladies working there. They sent to another location to get the biggest truck.But after we got there we were told they only had the 20 foot middle sized. We called back this location and they said 'we told you it was that size.' Nope, we wouldn't have gone 30 minutes out of our way to get something we didn't want. However I called back Paul, who was lovely to speak with and did end up getting me the biggest truck in Long Beach. Which saved our move. Had it not been for his diligence we would have been behind. Thanks Paul. I foresee your future in corporate training & development.
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October 2022 by Nxt Ent ..
This has to be WORSE U-Haul location in the LA area. There customer service is horrible. They are RUDE and have a major attitude. Poor customer service skills. Don't waste your time with this location. I will NEVER rent from this location ever again.
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June 2022 by Paola Chiprez
Good service
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May 2022 by Yonatan C.
I have many years renting and using U-Haul services, but today was the worse experience thus far. One of the representative at this location was racist and unprofessional. He was asking personal questions with regards to my moving situation and the proceeded to call me a liar without any justification. Please don't support this business as the employees are racist and unprofessional.
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May 2022 by Luis Acompa
Nice person Antonio help me I verity tku
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September 2021 by M Prado
Effortless rental. Everything went as expected. Charged me less than I expected also.
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August 2021 by Kiera Doherty
The owner is very kind at this location. My car was too small for the box I had bought for my job and he helped me strap it to the top of my car.
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August 2021 by James S.
BEWARE - hidden fees upon return. Silly self-serving policy fine print. UHaul should be on Least Trusted Company list.
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October 2020 by Dora Castro
Last minute van rental to pick up some furniture. I called other places and they pretty much put you on hold and not the friendliest.This place came up on my internet browser so I gave it a try.Paul was very helpful and made the entire transaction easy peasy.They had inventory available right away and went above and beyond my expectations.He also made sure the inside of the truck was clean and ready to go. I highly recommend renting from this place. They truly appreciate their customers.Prices are very reasonable and their trucks are clean.
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July 2020 by Sandor Duran
Good experience !!!!!!Owner is very professional.
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April 2020 by lis berrios
worst costumer services
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May 2019 by Ashley V.
Please do not rent from this facility. Paul Claudio is extremely unprofessional. Reporting this to corporate as well. I was trying to resolve a matter And he didn't want to deal with it so he said" to go to another facility" and hung up. Is this the kind of employee U-Haul employs ?. I've rented from U-Haul many times with no trouble. Never again.
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April 2019 by Martin R
Didnt have our car dolly. Was trying to sell us a fridge dolly.
