May 2021 by Vanessa L.
I ordered a top to pick up curbside & when I rec'd confirmation that it was ready for pick up, drove to the location & spoke with a live person who said "um yah we'll be out in a while, what kinda car are you in?" I gave her the information & 30 minutes later she never came out to deliver my package. When I called the next day to speak to a manager (Jessica) who is obviously not in the right role said "umm like what time did you call, umm like did you talk to someone, umm I need more time to figure out what happened?" I had already explained what happened but in her vapid state of mind obviously couldnt comprehend that someone had dropped the ball! At that point, I was extremely frustrated and dropped the F bomb (not at her but in general to express my frustration) to which her response was "umm dont talk to me that way!" Never once taking accountability or reflecting as to why I was frustrated while even talking to her! I had to repeat myself several times & she still couldn't comprehend what I was saying! Mensa! This business is ill equipped to do business with anyone with an IQ & explains why I never shop Abercrombie & F!
February 2021 by Susan C.
It's the pandemic and we're trying to not go inside stores. My daughter saw a shirt she liked online but we weren't too sure on the sizing so we ordered a shirt online and opted for curbside pickup. That way, we can try it on in the car and walk it back in to return if it didn't fit. It was so easy! ANF emailed me with the status every few days. The emails basically said don't go to the store until you hear from us. Then boom, it was at the store. All the information for curbside pickup was included in that last email. Pulled up to the curbside pickup spots and clicked "here for pick up" in the last email. Enter in some info about my car so they know which car to bring it to. The shirt fit. I'd definitely shop ANF with curbside pickup again.
June 2020 by Darin J.
I visited this location on 6/21 because I needed to do a return of an online purchase and this was the closest open store. The store manager assisted me with my transaction and was very professional. Initially she did not want to take the return. They had been overwhelmed with returns and she was concerned about keeping employees and customers safe in addition to keeping returns completely separated from new merchandise. Because of the distance I had to drive and that no closer locations were open, she agreed to the return - saving me another trip.
February 2020 by Ricky lopez
So I was testing out my model skills. Went in the store without my shirt, low and behold, I was escorted out. Really, I'm a model and I walk on the cat walk.
December 2019 by Ramesh Khadka
Great Customer service
December 2019 by erica domingues
Manager extremely rude when I said to him that the price that they were charging me was wrong. You better pay attention to the price. I have been there many times and the price was always wrong .
December 2019 by Hilda Herman
Great customer service
November 2019 by Sergio M.
The manager is as much help as the manikins, employees were helpful though. Gonna go tell my more qualified toddler to apply for the manager position seems they hire just about anyone. 11/22/19
November 2019 by Maria Evdokimova
Was trying to call today . They were hanging up their phone.
September 2019 by MARY BENNETT
MY FAMILY LOVE IT
September 2019 by Tina B.
I love A&F, but this store really messes up online orders. Last time I waited over 30 minutes and came home to discover two out of 8 things were the wrong size. Today, I picked up an online order and got home and noticed the security sensor is still on one of the items. Now I have to drive all the way back tomorrow. Don't order things to this store. If you do, OPEN EVERYTHING AND CHECK EVERYTHING. The level of incompetence runs rampant at this A&F.
August 2019 by Zohaib Khan
This is my favorite store. It is always smelling good and fresh.
August 2019 by Wes J
July 2019 by Michelle Leyva
There is a lot of clothes
June 2019 by Pedro Magalhães
Busy with Memorial day promotions but still a well organized place. Really like their products. I was able to get myself a sweet deal on a few items.