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June 2023 by Tatyana Taribo Krayevskiy, CPA
Very small bank. Require me to drive over to roll over a CD into a different term. It’s 2023 people. Ever heard about Docusign? Manager and clerk had to call two other people to double check on how to do things. I understand it’s a small bank and needs approvals but come on. Manager was nice though and did help afterwards and saved me from another 4 hour trip to this location.
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March 2023 by Alex Torres
Walk in the bank this afternoon asking about opening an account. The teller called a Lady over. I assumed she was going to help me, but she mentioned why do you need to open an account we have no incentives here. I explained I have a mortgage with this bank and she prefers if I have my current bank to auto pay instead of opening the account.
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November 2022 by Myra W.
I love this bank it's great for my dad that doesn't speak much English and like things explained and written out for him I love that I can have peace of mind knowing that he is in good hands and with a bank that I can trust I highly recommend this bank for that teenager and seniors as well it's simple friendly and trustworthy!
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July 2022 by Fares Al fares
I loved this bank at this address. They are all very kind and help me in doing my work. Thank you so much
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January 2022 by Jennifer J.
I have nothing but constant bad interactions. It was only one day where I had a good interaction and it was when I first opened up my account. After that , the people inside the branch was never ever able to help me with questions that I had, I would wait inside the branch for almost 30 minutes for the people to tell me there's no one answering or nothing they can do unless I called higher ups. I constantly wasted my time here and never got good help. Stick with the bigger and better branches. Never leaving Wells Fargo again after this experience. UPDATE: they wasted my time even more on the phone telling me I could've done my payment in store but the tellers did not tell me that at all!! Wasted my whole afternoon for this ! Screw this place and Rachel you are a terrible manager !
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December 2020 by Leticia S.
I was so thankful to have spoken with Anthony. He was able to advise me on my situation and refer me to the right department. If you are looking for superior customer service I would go with Provident Bank in Corona.
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October 2019 by Rita R.
Provident Bank has a friendly and helpful staff. They are always willing to go an extra mile for you.
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April 2019 by Mel Dee
The females that work at this location are the most irogant, clueless, untrained, broads I've ever come across. There's 4-5 of them, 0 customers besides me and they couldn't figure out a simple deposit. Their banking policies are older than I am and watching them try and problem solve is the equivalent to watching paint dry, which coincidentally also describes these chicks personalities. RIDICULOUS
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January 2019 by Marcus M.
This is probably one of Helpful and trustworthy Financial institutions-that I've ever dealt with.The girls there make you feel at home no matter how big or small your account may offer Provident Credit Union back the old way of doing banking one on one customer service.To me that's what quality is.As a single father of four Just getting back on my feet Recommend Provident Bank located on Ontario And Magnolia in the Vons parking lot just asked for Thelma she'll be happy to assist
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January 2019 by Ximena V.
Excellent service Thelma And Joselyn Vargas have the best customer service, they are super helpful all the time, this locations is one of the best, I'm never going to regret being a customer of this financial institution.
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December 2018 by Albert B.
Was waiting for Starbucks happy hour to commence, next to this bank, at 3p and had some time to kill so I stopped by this bank to get some information on a checking account. Been looking for a second bank since people have recommended me not to place all my money at one bank. Currently I use BoA, so Provident is a nice difference from the big chain banks. Needless to say, I walked out with a new checking account that day. I'll probably end up doing everything online moving forward, but my time there was a good experience with helpful tellers; and it was a nice small clean place.
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October 2018 by cristina mungaray
I've been with provident for over 10 years love this location and bank
