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February 2024 by May Gaffy
Very polite and knowledgeable.
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November 2023 by Flo Anhood
Michael was FANTASTIc!! He repaired my dryer over the Thanksgiving Holiday which was a lifesaver since I had guest with small children!He was extremely knowledgeable, friendly, willing to share his knowledge & educate me!I requested his ID so that I can ask for him in the future.
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November 2023 by evon peacher
5 plus STARS for Roger. He was the most knowledgeable, professional & personable service representative that has ever done work for us.
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November 2023 by Ralph Blakeney
I ordinariy do not provide this sort of feedback. I really do not like posting publicly, but it would be a shame to not mention what a great job the Sear Appliance Repair technician Victor did. So, he is great. He is knowledgeable, friendly and timely.
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November 2023 by Chris Stewart
I don’t know how to read him he came in and looked at it for maybe three minutes and said it was be over $600 to replace the door because it was frozen or I could take everything out for two days and let it defrost I paid him $115 and he left.... follow-up.... I took a blow dryer tonight for 10 minutes and now the water is flowing freely… It’s been $115 with you guys for absolutely nothing thanks
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November 2023 by Cheryl Bratz
He was very nice and got right to work. He was in and out in a jiffy and my dryer works great now!Service: Dryer repair
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November 2023 by Frank Muccia
the repairman was on time and quick in his work fixing our dryerService: Dryer repair
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November 2023 by Claudine Abraham
Friendly. Respectful. Knowledgeable, and very helpful.
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September 2023 by Mike Galindo
I needed service right away. Was recommended by a family member to check out sears service. Made an appointment same day which was amazing. Technician that came helped out to diagnosed our dryer and service it. Very pleased with the work.Service: Dryer repair
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March 2023 by Lisa Parco
Victor fixed our ice machine. Even though we had a quote, he got us a refund for some of the work. He also cleaned out the lint inside our dryer.Great job!Service: Refrigerator/freezer repair
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March 2023 by Jessica W.
ZERO RATING. THE WORST. They installed a part for my dryer which broke 30 days later to then have me call make a service request for a repair which they block a time period which they never show for. I've waited 4 days had my neighbors wait for me so I can drive my kids to school. I can't go to Laundromat because the time frame changes so much that they have you jailed at home waiting. Then when you try to call it's overseas and they can't do anything to help you. This company is the worst.
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March 2023 by Joshua L.
Scheduled a dryer repair with Sears. Contact numbers only a bot over the phone or an overseas call center that just reads from a script. Multiple technician visits spanning about a month now and still not fixed. Still no resolution. At this point it's negotiating getting my money back so I can find a different company to fix my dryer.
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December 2022 by Shahnaz Mauch
Victor was great. Got broken refrigerator fixed in a timely period.The compressor and coils needed to be replaced, he had parts in his van. Got it working in 2 hours for a major repair. Price was very reasonable to. Anyway I would recommend Victor for refrigeration repair.Service: Refrigerator repair
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November 2022 by Angie A
Terrible experience with their technicians. Never purchase Sears warranty program it's a waste of time and money....
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August 2022 by Anne Newland
Excellent technician! He should be training the new ones!Services: Dishwasher repair
