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January 2024 by Irene Engels
This review is for the makeup artist Narry...I paid for the $90 full glam makeup + $30 lashes for a black tie event.I shared inspo pics of soft brown smokey eye makeup with a glowy face base. I explicitly asked for soft brown, not black, and I also asked for lashes with an invisible band.Instead, what I got was a horrible 2015 style dramatic drag queen style - dark Smokey eyes with a white base and sharp crease lines - and thick black liquid eyeliner, that looked nothing like the soft brown makeup inspo picture. She tried to fix it by adding bronzer to my eye lids ??♀️The lashes she used on me had a thick visible band that looked even more horrible against the thick black eyeliner.The Foundation and concealer Narry put on my face was 3 shades too light for my skin color. She added more bronzer after the fact but no amount of bronzer could save it.Narry made me look absolutely terrible with drag queen eyes and too light foundation.I ended up going straight home and washing my entire face and re-doing my makeup - thus rushing to my black tie event.Lesson: do not book makeup appt with MUA Narry at this Sephora.
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January 2024 by Maria Ornelas
Great customer service. They gave me a little gift!
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January 2024 by Crystal Acerboni
I returned a gift and the cashier did not mentioned that the gift card she was giving me was for in store only. So I drove home tried to order what I wanted online and realized the card did not work. Called and they finally explained that that type of card is only used in store.That information was useful when I was in the store. Not while I’ve already made the trip and drove back.
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December 2023 by BigAl
Still the leader of beauty vast variety of everything
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November 2023 by web head
Claire was friendly and helpful! We're definitely coming back just because of her service!!!
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November 2023 by Iain Stewart
All the employees were very helpful in helping us find the right color match. Very good service. Especially from Arielle in the Glossier and Lancôme section. She was very patient and helpful in getting us the right product.
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October 2023 by Kristina K
No follow up! We booked a 75 minute makeup consultation for a birthday gift. Added eyebrow treatments. Bought all the items recommended but then foundation was out of stock and they couldn’t figure out on their devices how to order it for us to be delivered to our home at. No additional charge. So we had to take a screen shot of the out of stock item to order on our own since they couldn’t figure it out on their hand held devices and pay for delivery at our own expense. Not a huge problem. We ended up going home without both our out of stock foundation and the under eye highlighter that was supposed to be included in our purchase. Guess they missed that one so I called and responded to email messages asking for the exact item that wa s left out of our purchase? We’re missing a major part of the look and can’t get a response! Calls & emails. So we have 500$ worth of makeup missing under eye concealer/ highlighter rendering all useless. Thanks for the help and non response! It’s been 7 days. Thanks for wasting our time. We plan on returning all items except for the lip product and color correction since I’ve already used it. Everything else is worthless if we don’t have all the items. I’ve made multiple calls to the store & attempts to find out what brand highlighter we needed to complete our purchase but clearly we’re not worth it to respond. We paid 75$ for a makeup consultation after years of not being able to wear makeup because of a skin allergy: just want y’all to know that this business doesn’t behave like they want to earn your repeat business. Roger, we’re really disappointed that you didn’t call us back or respond to emails. Guess it’s just automated responses. Too bad.
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October 2023 by Hoang nguyen
This store sucks. Had probs with my online order & pick up there. so i went there for help. The guy (manager or sth helping at online order pick up section) was rude, impolite & lack of knowledge. Save your money, go somehwerw else better guys.
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October 2023 by Christina garcia
I've been shopping at this location for year. I normally get good customer service. I was with my son and No one asked if I needed help. One guy saw me looking around never asking if I needed help instead he asked everyone else around us . It was very disappointing. I didn't say anything because he was talking to the teenage girls.
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September 2023 by Alexa Champion
Makeup artist Stephanie did a beautiful job on my makeup for an event last night. I was thrilled with the look and it lasted all night. Thank you Stephanie!
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September 2023 by goji berry
i always feel so judged and unwelcome coming in here and they never offer help when i see them asking other people. i’m just there to buy makeup!
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August 2023 by Natalie Hardiman
Uno helped me today find coverup for a bruise that would be waterproof and basically saved the day, such a good experience!
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July 2023 by Cashin L
The young lady wasn't trained AT ALL! NO knowledge about the products, zero communication skill.
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February 2023 by Dani F.
I came into Sephora wanting to find a lip treatment for my lips and I was welcomed by Kristina and she told me about the PERK treatment and I was super interested because I never did a deep treatment for my face and lips! Roger that the one who treated me and he was just amazing! He went into detail on exactly what the treatment will entail all the way down to detail of each product he was using for me and why he was using it. I've been struggling with my skin for years and Roger made it so easy to understand the process of a good skincare routine. Plus this treatment was so enjoyable! Learned so much! Thank you Roger!!!
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February 2023 by O K.
This review is for Narry who is just amazing at what she does!! I started getting my eyebrows and makeup done with her since last year and she consistently went above and beyond each time! Not only is she an excellent makeup artist and just awesome at what she does but she's also very professional and such a beautiful human. I get tons of compliments each time I get my makeup done with her and I'm so lucky I found her!