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November 2023 by Paris Rasooly
Jose is very helpful and a wonderful salesman. I was clueless about painting… colors, tools, materials and techniques. He was super patient and knowledgeable. He helped me a whole lot!
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October 2023 by Paul S.
Avoid this location at all costs, the manager is absolutely terrible and will go as far as making up false information just to avoid a return/fixing a mistake. Terrible experience, terrible staff, very slow overall, just avoid this location. The Fountain Valley location is excellent with awesome, helpful staff, no need to go to the Costa Mesa location when they have such poor service and a dishonest manager.
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July 2023 by Yesica Cruz
Super helpful, knowledgeable , friendly
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October 2022 by mfrainie
This store put two different color codes on the can of paint. When I bought an additional gallon they didn’t color match the paint correctly TWICE. The sales associates were very rude and did not care that they did this.
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May 2022 by Jill Nelke
Mario was a great help and I really do only buy my paint from this Sherman Williams store!
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March 2022 by gary p.
I went there to purchase a custom color paint, outdoor flat acrylic paint for my patio stucco wall. I wanted a pint or quart. The employee said I had to order a gallon for $130.00. Because I was a home owner, and not a paint contractor, I would have to pay a higher price. I took a small piece of the wall color to Home Depot and bought a sample size (approx 1 pint) for $6.50.The size and color match was PERFECT. This place is a RIPOFF.
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January 2022 by Karlie P.
Jessica at the Harbor blvd location was beyond outstanding! She was so patient and helpful through my renovation process. I have been meaning to write a review to thank her for her help, I was probably in her store 20 times, over the span of 2 months, and every time she worked with me she was the pillar of customer service!!
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September 2021 by Paul H
Service was wonderful
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August 2021 by Janie Knight
Outstanding customer service from Fran, she went above and beyond to help me purchase 80 gallons of paint!!!! Thank you so much for your help Fran!!!!!! Shout our to Jessica her supervisor also!!!!
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July 2021 by Troy W.
Always professional. Mix paint based on phone call for product. Great quality products. They have what you need. Much appreciated what theyre doing at SW Paint!
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May 2021 by Cici B.
Called this store because I had an issue with the paint my contractor got. I forget his name but it started with an M, was super helpful and told me to bring the paint in. He was able to dilute it with more white so it wasn't as dark. His customer service was on point and I'll definitely be back.
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May 2021 by Suzanne Wenger
The salesman was super helpful getting me a few sample quarts to test colors. They have been out of the sample paint so he said he could use a base paint they don't use alot and charge me the same price. This way I could sample the paint colors and not have to spend an arm and a leg. Super friendly store, would definately recommend.
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May 2021 by ROBERT DABS
Friendly and helpful employees came in looking for a gallon of paint that ended up being out of stock they found me another brand and mixed the color to my liking and it came out perfect. Yes I recommend coming here for your paint and prep supplies.
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March 2021 by George Y.
Great customer service. Color of gallon Harmony paint somehow ended up not being the same as original sample pint. Although it had been quite a while since the original purchase, they had no problem with mixing me up another gallon that matches the sample pint perfectly! Very happy now.
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March 2021 by Paco Rubio
Nice customer service. Either you are a pro painter or you are doing some stuff on your own these people will provide tools and supplies to get it done right!