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March 2024 by Lane Bennett
I had the best experience today for a very stressful situation. Griffin (spelling?) was amazing, kind, helpful, and just awesome. It really helps for someone to love what they do but also be able to explain well. I needed a very important paper notarized and he was awesome
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March 2024 by Ellen Silver
Great customer service at this location. Staff is always happy, friendly and expeditious. Clean. Love that they are open Sundays !
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February 2024 by AMW
Always friendly and quick. We have used this spot for the 3.5 years we’ve lived here and I’m actually sad to say goodbye to the folks who have helped us here over the years.
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February 2024 by Candy Cortez
Wow!!!!!!Very very very rude if you can go somewhere else, go somewhere else choose another UPS store. Very rude females . Very disrespectful, nasty ? attitude and no manners. I believe she’s the only female there. Gross ?
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February 2024 by Suzanne Hoey
The workers were rude and didn't have any organization. I was looked over by the workers and treated rudely and disrespectful. I also felt discriminated against.
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January 2024 by Ruthie Lonnes
Each visit is easy and proficient. Employee #223289 is awesome. He always has a smile, is patient and informative when I have had questions.
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November 2023 by Frances Simmons
I went in yesterday and politely waited until it was my turn. The young woman who helped me gave me the information I needed, but she wasn't very nice. It wasn't busy. Late morning. UPS service is excellent, but these shipping stores leave a lot to be desired.
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October 2023 by Marlene Flynn
This store used to be my go-to. Great team, great work-ethic. . .a smooth operation.The two fellows at the front counter on Thursday 10.19 need to work on basic service to the customer. How about a greeting? That would be a good place to start. No acknowledgement of the customer from these two. When I addressed this directly, asking if we're saying hello to customers anymore, I was met with snarky defensiveness and even laughter. Poor. Management needs to train the team better. If these guys aren't ready for prime time, don't put them at your front counter. Send them to the back.
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October 2023 by Jenna Lewis
Literally never thought I’d be giving 5 stars for UPS but this store is the GOAT. Always quick, helpful, kind. Give these people a raise!
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October 2023 by William Harshman
Just went in for a courtesy pen. Very friendly and clean store
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August 2023 by Michelle Tangie
Frequent here constantly. They are the nicest and most prompt of any OC location!
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August 2023 by colleen patton
Easy and quick. Patient with waiting for me to find my email labels!
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August 2023 by MaiKai Makena
Some UPS stores can be not very helpful and not friendly I specially go to this store because the employees and managers are there to help the customers and you can feel that. Shout out to Alec an employee who helped me back a box ? I really needed to go out. Can’t recommend me these guys enough. I am third generation Eastside Costa Mesa resident and this is where I go. ⚡️?
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August 2023 by Emily Young
Came to print something in a hurry, and the staff was super quick and friendly! Very helpful as well, thank you!
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August 2023 by Karl Donovan
I went in struggling sorting through some packages I needed to send out and they were helpful across the boards. Will definitely use again.