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February 2024 by Paige Grigus
Great service. Nicole was very nice and efficient! I was able to make a same day appointment very easy.
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February 2024 by Yaire Alfaro
Alexa was great!! very helpful and great attitude!!
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December 2023 by Jasmine Kassem
A clinic may be tiny, but staff is extremely kind and thorough! Heaven helped me with everything I needed to do and she was so kind and helpful! I would definitely come here again should I need to.
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December 2023 by Edward Martinez
Heaven is super professional as well as a positive vibe throughout the whole experience. She put a smile on my face!
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December 2023 by EJ M
Heaven did a fantastic job overseeing my job requirements and ensuring that everything that was required from me was done in a professional and timely manner.
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December 2023 by Cristina Vestil
Second time visiting this clinic and nurse HEAVEN went above and beyond! EXCEPTIONAL SERVICE! She was professional and friendly in her communication at every step of the way. THANK YOU! I couldn’t be happier! -Cristina
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November 2023 by Elain Mulvey
I had a customer experience at Wellnessmart MD located at West Chapman Ave Orange CA on 11/16/2023 late afternoon that left me feeling unwelcome and uncomfortable at first with an employee that I would not name. I don’t mind when she didn’t even say Hi but Instead, she seemed to yell and with what I understood to "stand behind the counter," which was confusing and off-putting. When I stepped back, she pointed angrily with one finger to a tablet behind me, instructing me to sign in. This unpleasant encounter occurred within 10 seconds of entering the clinic which I travelled for 45 mins.The moment I was there she was on her cellphone taking personal call, making it difficult for me to ignore her personal conversations as the space was so small. It was only when another patient/customer arrived that she finally ended her personal call. It was very awkward listening to someone else’s conversation.Thankfully, other employees, such as Jennifer and Nicole, were very courteous and welcoming. Jennifer, in particular, was professional and took over, providing clear explanations of procedures and what to expect.I would suggest that this employee undergo retraining in customer service basics and cellphone etiquette to improve the overall customer experience at Wellnessmart MD Orange CA. I changed the 3 stars to 5 stars because other employees such as Jennifer and Nicole did a good job! I thought of not giving this review but I don’t want anyone to have the same experience. Everything can be re-learned. This is just my experience, I don’t intend harm but improvement both for customer and business
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September 2023 by Matthew Bolin
I had a TB test done and needed to return a couple of days later for the results. They post on their door they are closed for lunch from 12:30 to 1pm. I made the mistake of trying to get the results on my lunch hour. I stood around until 1:45 before I got so mad I left. I hope someone gets fired cuz I probably will.
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September 2023 by Andres Refugio sixtos
Nicole was an amazing nurse got me in and out. I don’t like needles but she was awesome taking blood out didn’t feel any pain
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September 2023 by Monica Felix
Ashley was very kind and professional..Service was quick and easy.Nice establishment!
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August 2023 by Jeremy Hamilton
Hayley N was absolutely FANTASTIC!!!!
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March 2023 by Peter Riggs
Needed to get a mask fit and wasn’t sure if it was going to work since I tried walk-in since it was such short notice, but was seen right away and the process was super quick and easy! Nurse Hayley was very helpful and explained the whole process very clearly.
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March 2023 by JACLYN NOCERINO
I saw Hayley for my very for Live Scan and I had no clue what I was doing. She was so helpful and knowledgeable. Very kind, quick and CLEAN. Definitely took the nervous jitters away and anytime I need one in the future I will try to schedule with Hayley:)
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March 2023 by Noor B.
I called to ask about walk in appointments, the lady rudely answered the phone and with sarcasm and attitude said she wouldn't know until I walk in. So I drove from lake forest to fine the door locked/office closed. Called again, and the girl said sorry they close at 1 today, when the website says they are open till 5. Complete waste of my time. Unprofessional location.
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February 2023 by Keith Howard Martens
Super fast and efficient.
