September 2020 by Barbara Y.
Great place for money orders Employees friendly and it wasnt crowded. I would recommend to friends
September 2020 by Ramir W.
They helped me out alot. Very good at there job I appreciate it. Natalie is awsome.
February 2020 by Karim Ben-Atofa
Rude manager, if I could give zero star I wouldI will never ever go to this place again!!
February 2020 by Erika L.
STAY AWAY AT ALL COSTS. I was getting a money order and they tried to short me $500. Good thing I counted. When confronted, they played dumb and offered no apologies. Also, it took forever and their cash counting machine was broken resulting in her counting my money 5x. Despite this , the employee still got the amount wrong.
December 2019 by Megan S.
I would give zero stars if I could. Can't trust this company at all. They told me loan was being paid back Friday and deducted from my account before I got paid; completely destroying my finances. They refused to make it right. Will never go back here. So bad, that I've contacted the better business bureau.
July 2019 by Medgar P.
No one ever wants to be in a financial hardship to the point of needing a loan of this sort; but, if you do, you hope that the person you are speaking with is truthful and honest. This Speedy Cash is not one to be trusted. The young man I spoke to over the phone lied to me in every way to get me to come into the store, then sucker punched me when I got there by: 1. NOT BEING THERE. 2. Not passing on my information to a co-worker. 3. Telling me I was "Already Approved" when I was not. The fact that I had to re-fillout paperwork all over again, I chose not to take my loan and went somewhere else. Customer Service goes along way.
June 2019 by Karl K.
This isn't a business it's a joke don't bother going here, hi we cherry pick the days we do money gram
January 2019 by Viktorija S.
Today I had the worst customer service experience of my life....So sad,when you want to pay off you loan and they are finding all possible ways for you not to do this. well of course, because they are Charging zillion APR% .....
December 2018 by Bonnie S.
Priscilla gave me great customer service today. When I was in a financial bind and I explained my situation to her, She was able to assist me in my financial need. Thanks again.
November 2018 by Rebecca M.
Currently been waiting here for over a hour already I came to pick up money sent from a friend through moneygram and their machine ran out of moneygram checks they did something wrong when they tried to reload their machine you'd think they know the process by now so here I am got here at 6 and still waiting for them to give me the money FYI this is the second time their machine has messed up and I've had to wait ! I'll keep you updated ....
November 2018 by Nancy M.
Have to say that Claudia is the best! Helped me out above & beyond! We need more workers like her in this world!
October 2018 by Alfredo G.
Hugo helped me out here. See, I regular get a payday loan and there was once instance when I couldn't make the payment back in full. Hugo helped me split up the payments and was gracious enough to let me come back. Thanks guys! Y'all are so friendly.
September 2018 by Aycan T.
i wanted to send money via moneygram and theu told me i have to open an account with speedy cash in order to send money via moneygram,i said no way .I called moneugram customer service and they said they should not do that .Anyway go somewehere else to use moneygram just ignore this location.
August 2018 by Felicia M.
Every time I come in the service is great && the employees are very nice, I've gone in a few times & both Janette & Hugo have helped me and they both are awesome very friendly and answer any questions I may have!
July 2018 by Amber B.
This facility is so close to home, very clean, everyone is so friendly here and I had such a great experience. Karen helped me all the way through, she was very detail-oriented, knew exactly what she was talking about and broke down all the loans and different payment options that I would have to do. If I need anything else I definitely will be back! Thanks Karen!!
June 2018 by Rashard H.
My Speedy Cash experiennce at the location of Motor and Venice Blvd was great! I called in advance and Hugo picked up the phone and provided me with exceptional customer service. He answered all of my questions with patience and empathy. Then I arrived to obtain a prepaid debit card and he was unavailable due to helping other customers in the store. I waited in line and Elizabeth C. waived her hand with a great smile and continued the great customer service by showing he same patience and empathy that was provided to me over the phone while helping me get what I needed. All in all, I had the most amazing experience while dealing with Speedy Cash my first time. The entire process was smooth as a baby's bottom. Thank you Hugo and Elizabeth C. for all of your help.
March 2018 by Vince P.
the worst company in usa. they really know how to rip people off. i hope that really you are goint to close really soon.
February 2018 by Mark B.
My visit to Speedy Cash on 2/11 was a very bad experience. First, my friend who was helping me pay the loan tried to use the ATM on the premises. Not only would it not give the money, it flagged her card for fraud, which caused her to have to call the company to unblock it. This took a very long time. She tried the card after it was unblocked and it STILL would not give her money. We went across the street to the 7/11 and got the cash, no problem. Take that ATM out or make it work. There is no excuse for such shenanigans. I was so embarrassed. Now, I go to pay off my loan, which btw I have to pay the entire amount. There is no option for me to pay the interest and then just roll the loan to the next month. This is just stupid business practice on the part of Speedy Cash. I have a very long track record with you, giving you ridiculous interest, on time, every month almost. Now, the person who's supposed to be giving me a good service experience (Esmeralda, red lipstick) demands that I produce a paycheck stub. She says this is new policy. I'm an actor, I get paid randomly during the month. I don't have a pay stub with me. She then demands that I give her the sign on and password to my bank account, which she will then sign onto and print out my Jan statement. THIS IS NOT NOW OR WILL EVER BE ACCEPTABLE. Esmeralda now has my account access. I got so angry I did not flip the loan as I planned. My friend, who is a very wealthy programmer, just said to pay them back when I could. I'm mortified! Ok, now. I dig up a current pay stub and go back on 1/13. The person I talk to DOES NOT NEED THE PAY STUB. Either Esmeralda was LYING or she doesn't know what she's doing. I get the money with no hassle what so ever. If i were Speedy Cash, I'd get rid of Esmeralda ASAP. She's poison.
December 2017 by Robert T.
Be careful of false advertising and marketing. They try to switch you to different loans than what's advertised. Poor customer service and hidden ownership. Beware of giving them banking information. Very deceptive advertising and poor buisness standards and practices. Beware of Speedy Cash.
October 2017 by Jacob Gonzalez
Horrible service fat girl behind the desk said over the phone that will cash your money with mention off fees and signing up BS
August 2017 by Claudia Y. S.
Unfriendly staff. Worst rates! Almost 96% just in interest. Not worthy. Do a favor to your self! I borrowed $2,600 and I was end paying 10,000 only in interest! Thank God I paid before was to late. This people are shark loans with license.
August 2017 by Brittany S.
I went here after coming from bullshit continental currency converter who said I was only qualified to receive $75... bull. Here I was qualified to receive $255. The process took 30 as a first time guest and my boyfriend referred me and got $25 and I got an extra $10. I think this will be my only time using their services but if I ever need them again unpredictably, I will come back
March 2017 by Dominique T.
I had the worse hurtful expericence at your location on Venice near overland in California today. I went in to get my checked cashed and was turned away because they felt as if my check was fake and my employer didn't exist. I work for LA deli and the address on my check of for our new building that just moved to California. I gave them the office number to verify the check and there is even a number in the check it self and they refused to call. One of the workers stated that "their people don't make that much money so I'm not cashing it anyways" referring to me being African American. Not all of us Depend on government assistance. Unlike some people I work hard for the money I make. I usually don't go to check cashing places with my checks but it's Sunday and all the banks are closed and I needed cash right away I didn't have a dime in my pocket and I had just paid back a loan that I had with you guys so I deal with this company often. I have a newborn baby and the workers there didn't seem to care at all. I will never do service at another speedy cash ever in life again. I have never being racially profiled before and it really hurts me to know u have people representing your company like that it really hurts and I actually cried because I was so angry. I know there nothing you can do about it now I just want to inform you about your workers. I very much so could have took it father but I'm not like that. Sent from my iPhone
December 2016 by Francis M.
Been to this place many of times this time we came in and usually we are greeted at the door or someone will say " one moment" today NO one said anything they just looked at you come in no words and the windows all full BUT not all with customers the tellers where either counting or talking to each other no customer service what so ever just sucks when your used to something and you go in and no one acknowledges you just to say "hey we see you " anyway hope this was just one time
December 2016 by Iulia C.
Worse public service ever. They need at least 2 ppl so they can count/double count your money... waste of time
August 2016 by Thomas B B.
This place is great, the other reviewers were, more than likely, trouble makers who do not understand how a place like speedy cash works. I'm always treated with the utmost respect and friendly service. Sometimes the line is long. My only real issue with this spot is not with the spot itself, but with the stupid customers who use this place. People who do not understand privacy or personal space. And demand rediculous things that hold up the line. Probably like the aforementioned reviewers. But speedy cash comes through