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November 2023 by Sandi D.
DO NOT COME HERE. Horrible customer service especially the man who’s your first contact he have a nasty attitude. The staff here will NOT thoroughly clean your vehicle and when you point it out the manager is no help and won’t offer a solution. The entire staff needs a refresher course on customer service and on how to properly clean cars. I will be going back to westChester car wash on Sepulveda they’re the best in the area. Again, DO NOT COME HERE
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November 2023 by Sandi T.
If I had the opportunity to give zero stars I would.PLEASE DO NOT COME HERE. They're NOT thorough with your car. I literally just left there minutes ago and had to pull over to write this review. I pointed out that my car was not fully vacuumed and my car wasn't wiped down thoroughly. He didn't even attempt to finish the job. I asked for the manager and he barely wanted to tell me. The manager HUGO was not help either. I told him my car wasn't done and he said "yes it is" of course now because he's doing it while you're standing there The man with the black shirt who checks you in have the nastiest attitude ever I can't stand him. He needs to be cleaning the cars and not the first contact. I'll never come here again. I only come here because westChester car wash is always packed. But I'll make sure to make it to westChester car wash early because PLAYA VISTA CAR WASH IS HORRIBLE!!!! Again, do not come here!!!!!!!
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November 2023 by Anthony Nardini
Lots of unclear upcharges without any clear value. They “finished” my car after getting The Works for $30, but there were so many unclean spots that I needed to do it again myself when I got home. The $10 fully automated places are better.
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October 2023 by David M.
I've gone here several times and my issue is they sometimes clean with dirty rags. You CANNOT clean with a dirty rag. The glass shows the dirty streaks when the Sun hits the glass. I didn't notice it until I drove away and the sunlight showed the poor, unacceptable job. I always tip, so I guess I'll need to check that.
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October 2023 by Colleen Mielke
My car came out of the wash with a few deep scratches! No real manager there just fake ones! Staff gave me a phone # that is disconnected and the business phone is listed incorrectly on their website. I should have read all of the other similar reviews for this car wash before going. Never again! Don’t bring your car here ? they take no responsibility!
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October 2023 by Christen W.
Very busy as usual not sure if i'll be back. service was good but actual wash job wasn't great.
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September 2023 by Henry Borek
Finished a week long trip to montana. Figured I’d treat the car and myself to a full detail. With what I paid I was skeptical when they said 90 minutes. It did take about 90 minutes and they did a ok job, but not good or great. I could have done better as I usually spend 2 hours on the car at home. The fenders are still caked in dirt. The stainless exhaust is still caked in dirt. The door jambs are still covered in dust. The windshield was cleaned by me when I got home. There’s more, but that’s enough. I’ll finish the rest of the car when i have time. I got what I would expect to pay half that if not less. It was definitely a rushed job.
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September 2023 by Euna Park
I was doing the express wash here on Labor Day and mid wash in the middle of the automatic wash, one of the employees driving the car behind me drove forward and crashed into the back of my car, twice. (The mini cooper is my car, and the Chevy is the car that hit me.) I filed a report and was assured that I would receive a call from the manager the following day. I did not receive that call, and when I tried to call the business using the number on google and on their website, the phone line is disconnected. And I did not even receive a refund.
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August 2023 by Kimberly Keyona
If you're even considering this place DO NOT GET YOUR CAR WASHED HERE!!! I got the deluxe wash because it was reasonably priced. Did a walk through after with the guy drying because they did not vacuum nor wipe down anything inside. When I walked to the front I noticed my windshield wiper was snapped in half sticking straight up, I confronted all of the guys and they all played dumb and said "that's how it came out" . I was completely devastated by them not taking responsibility for the damage. Ended up costing me $100 to have the whole windshield wiper replaced. Not worth the gamble to come here. Choose wisely.
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August 2023 by Tim LeClair
Don’t bother - I Paid for a “deluxe” wash. Didn’t even vacuum half the car. Windows were streaky and didn’t wipe down the interior or do the tires and rims. Big up sell at the entrance - all hat no cattle. There are far better options on Lincoln
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August 2023 by Tracy L.
I have been going to this car wash for at least five years and even had a "monthly membership"; but I really dislike going there.I went a few months ago and let the attendant talk me in to a "mini detail" for $99; well my car still looked the same. It was a complete waste of money.Last week when I took my car in for a wash I was about one of their packages (I can't recall the name of it) the same guy tried to get me to get a "mini detail" claiming it would be $15 more than the package I was inquiring about. He would never explain that package to me and from where I was waiting I could see it so I just go a "regular wash" and made up my mind to never go again. I learned that day that they are under new management.
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June 2023 by Nicholas Hanna
DONT GO, bad clean and lost my personal itemsPaid $200 for an interior “detail”. The guy barely spent an hour on it and afterwards I had to show him gunk and smudges all over the car to clean. Even then it did not look good or anywhere worth $200Then they lost my clicker to my house gate and couldn’t find it. Save yourself the hassle and avoid
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June 2023 by Cassandra Manansala
Terrible time management. Took over 1 1/2 hours to get my car done with the works during the middle of the day on a Thursday. My car sat for 30 mins before anyone started on it. Managers sitting on people’s cars talking and goofing around.
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June 2023 by Corina R.
I go for the $10 drive through wash when my car looks like it was massacred by pigeons . I also tip a few $ to the dry guys. You can also do the deluxe with vacuum...Takes 20 mins or so. Good value.
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June 2023 by Gina M.
After being regular customer at this carwash, they suggested I get a $120 mud wax to remove the pollen stain my car had. He said they could do it within an hour. So I agreed.An hour later and my car not only still had pollen stains, it even had water stains!! When I told the man drying my car to remove the stains he said I should have gotten a hot wax - I showed him my receipt and that i paid for a wax. And he didn't care, he just gave me my key and left!!!!! My brother and I just did another hour wiping down my car and removing all the stains ourselves - what did I pay $120 for?!?!! Never again - watch out people, this is a rip off!!!! My brother doesn't think my car was waxed at all because, as he said, there were too many stains - even if it was a "normal" wash, it was a bad one!!!! Ugh!