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November 2023 by Kathy Dong
Have been overwhelmed about what mattress I should get for weeks now, and decided to come by in person.I talked to Bertha and she was really helpful and knowledgeable - she walked me through different mattresses and helped me figure out what I like (firmness, bed type, etc.).Would definitely recommend :)
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November 2023 by All Around Moving LLC
I definitely wanna send a shout out to TJ for helping me pick the mattress that I needed. Not only was he professno and very knowledgeable about all products on the floor but he made my experience so easy and fun at the same time if you're in The market for a new bed. You definitely need to come here and talk to TJ. He's definitely the best I've ever had. When it comes to experiences, acknowledge on a product.
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September 2023 by Unni SankaranKutty
Had a great experience visiting the Cupertino store. Will (sleep expert) spent time to understand our requirements in detail, answered all our questions and gave us the best possible deal we could imagine. This is the best Labor Day deal, we've ever had so far.
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September 2023 by Andrew Walski
Dianne, Bertha, and their team were great. They greeted us as soon as we entered and gave us some space, while we tried out some mattresses (without any pressure!). Very friendly and helpful service. Highly recommend!
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September 2023 by Katie Thornburg
William, the sales person, was excellent. He listened to what I wanted in a mattress and helped me find it quickly. Their delivery was right on time with careful handling and respect for surroundings.
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August 2023 by Nikita Sehgal
Jeanne was extremely helpful and patient with me when it came to choosing a mattress. She answered all my questions and gave me great advice. I would recommend mattress firm to anyone looking for a new mattress. They have great prices and options for financing as well. I also spoke with Chandler at the South San Jose store and he was very knowledgeable as well. Amazing staff at every store!
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August 2023 by Stuart Hamilton
The salesperson was helpful and informative and friendly. She took care of my order efficiently and gave me important information to make sure my purchase was complete. At the end of the process she explained the T&C clearly.
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August 2023 by Hiei408
I was welcomed on the spot. The sleep expert Williams knew his stuff. I was helped right away and had a smooth transaction with my purchase.
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July 2023 by Sravanth Bitra
My 1st time visit to the US and having so many varieties of mattresses, was difficult to choose the best for me.. but, at Mattress Firm at Cupertino, Bertha helped with all the needs and I could select the best one that suits me. It was good visiting the store.
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May 2023 by Michele Lowings
Caleb was so awesome, honest, and helpful. So excited to get my new bed!
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April 2023 by Sangphil Lim
The manager in the store treated us so nicely with professional explanation of all our questions and make us lead to buy good mattresses with decent price. I want to thank again his support!
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April 2023 by tracy allen
We had a flawless experience with Noah at the helm of our purchase. We purchased for my 82 year old mom, and setting up delivery to her new senior community 2 hours away. He handled everything perfectly, from type, firmness, materials, bases and even sheets!! He was wonderful ❤️ Obviously good training!! Thank you so much!!
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March 2023 by Shumin Zhai
Really helpful staff, knowledgeable and patient/ laid back/ no pressure. I visited three times and my new mattress from them.
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February 2023 by Jeanette Hern
Needed a box spring asap & couldn’t wait for delivery so I called a few different mattress firms but this is the only place that helped me right away. Noah was super helpful since I had no one to help me load my car or prior experience with loading anything onto a truck. Not only did I purchase a box spring under my personal budget but received excellent customer service as well.
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January 2023 by Timothy Swenson
Stopped by Mattress Firm tonight expecting to start the mattress search. Noah was incredibly helpful and informative, he was quick to help us and was very attentive to all of our questions and needs. I couldn’t have imagined a better experience!