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December 2023 by Meteor Mekonen
I’ve consistently faced disappointing service at Safeway Pharmacy, marked by a lack of respect and dignity. My attempts to address these concerns through Safeway’s customer service have unfortunately mirrored the same negative experience. I typically refrain from leaving negative reviews, but in this case, I feel compelled to share my experience due to its exceptional nature.I will be reaching out to corporate.
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November 2022 by Kah F.
Customer service is bad. I need to get medication earlier for my upcoming travel, but they lied I needed to pay out of pocket. When I pushed them to call insurance to apply for exception, they said they are busy (but they have no work to do actually), and asked me to come another day. The staff should be fired.
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August 2022 by BJ Hastings
Great pharmacy. Wonderful staff
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July 2022 by Teena B.
This review is for the pharmacy only. Great friendly staff! I have called several times at the last minute needing a prescription and they have obliged kindly.
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September 2021 by Ca-sĩ Danh Thanh Dang
Pedialyte Pops was shown on Google result but was not available in this store.
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August 2021 by Kevin
I’ve been going here for years, it’s near my work which makes it very convenient for me. The staff are always friendly and nice. Very professional and informative. Would recommend giving them a try.
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August 2021 by Brutally honest and direct
This pharmacy is by far the BEST pharmacy I have EVER dealt with. Plus the asian pharmacist is EXTREMELY cute, remembers my name, and talks in a beautiful voice. Also, now that I am disabled, they do free shipping to my home. They are extremely reliable, accurate, and caring. I live in San Jose now, and Walgreens in around the corner on Santa Clara Street. I gave them a chance and they suck. I am moving everything back to cupertino Safeway Pharmacy. Even if I have to drive, or they ship, this is the pharmacy to trust for me.
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May 2021 by Justin Wilkerson
We placed an order for delivery today before noon, around 5 pm we received an email that the order had been completed and was out for delivery, which was due by 7 pm. I waited until 7:40 pm but I wake up early so I just called to see if it could still be switched to pick up or was the delivery already out. The gentlemen who answered the phone, whose name was Sergio, stated to me "well you did this.. so I don't know... before trailing off... and me then stopping him and promptly ended the call as a paying customer I do not have to be spoken to that way and I will not tolerate it. I am not sure what his intention was or what he felt could be gained by approaching this situation with rudeness.. but it was rude and completely uncalled for. This store is next to my house but I will just drive a little further and go somewhere else.
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May 2021 by Mark Tang
The first dose went well. Have my second vaccine appointed at 2:30 but got a call in the morning to have to come before 12. So I have to change my schedule. I told the staff(not the same staff when first dose) I had Pfizer as the first dose right before vaccination to confirm. After vaccined get a wrong vaccine label stick to my vaccine card, which put me in a very frightened mind: my first dose is Pfizer, why my second dose is labeled as Janssen?? I asked the staff and she said I got the right Pfizer as the second dose, but just the label was wrong. She showed me an empty Pfizer vial and assured me I got the right one.People make mistakes, but with this experince I would recommend avoid this place if you are getting covid vaccaine.
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January 2021 by Kathy Cardoza Hughes
Very clean, large &:great varieties in food. They always seem to have what I'm looking for & need. 5 ☆
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December 2020 by Rui J.
A worse store of safeway I ever have in my life. Their customer service just horrible. I could have list more than 10 examples in my life. I live close by , and I only shop this store when I have no choice to do other store. Just try not come to this store, they treat you customers like trash
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October 2020 by Evelyn K.
Always friendly staff . Their self check out is updated with newer machines . Closes at 11pm so if you really want to avoid the crowds and shop by yourself .
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March 2020 by Tracy Jaquias
Clean store. Brook is an amazing kind man!! This is one reason I shop at this Safeway
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June 2019 by Sara S.
Best pharmacy staff I've ever experienced. Hats off to them, wish all pharmacies learned to have this level of great customer service. Thank you to the Pharmacy staff for being so great and helpful here.
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March 2019 by Suzanne C.
This is my favorite Safeway in the area. I appreciate their sushi selections. When I want an inexpensive sushi fix, this is one of my go-to spots for take home sushi. I also like to buy fresh salmon from this supermarket. The cashier was also friendly. There is plenty of parking.