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December 2023 by Xandy D.
Specs is the absolute best! they have impeccable service, and an amazing selection of designer frames. Esther has the best taste! I come from Santa Cruz to get her high fashion frames. I have 5 pairs and love them all! If you like unique designer frames you need to see Esther at Specs.
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December 2023 by Lana L.
Most of awful service you can get. They will never give you a normal service. First of all they are not professional. They are about money only. DONT WASTE YOUR TIME AND MONEY, FIND OTHER GOOD DOCTORS WHO WILL REALLY HELPS YOU.
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September 2023 by First name Last name
I would stay away from places that feel the need to write self reviews to boost their ratings. Look at the number of reviews each reviewer has, pretty much all are less than 10. All pointing to them creating accounts and posting reviews for themselves. I was NOT impressed by their selections, all random brands except a few, seems like a China dump at exhorbitant prices. Don't get fooled. I even saw their self promotion in local social media groups. Ugh!Oh it is not a fake review. Been there seen that. I saw same frames in other Optometry places for way less.Your patients have written just 1 review? I have seen so many businesses do this, create accounts, post self reviews like readers can't see through that.
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August 2023 by Leslie Y.
Personal hospitality and friendly service, very welcoming. Responds to email promptly and follow ups. What more can you ask for.
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August 2023 by Aty Tomanov
I cannot recommend Specs Family Optometry enough. Their commitment to excellence, outstanding service, and dedication to patient care truly set them apart. If you're looking for a top-tier optometrist who will go the extra mile to ensure your eye health is in excellent hands, look no further than Specs Family Optometry.
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July 2023 by Aty T.
I cannot recommend Specs Family Optometry enough. Their commitment to excellence, outstanding service, and dedication to patient care truly set them apart. If you're looking for a top-tier optometrist who will go the extra mile to ensure your eye health is in excellent hands, look no further than Specs Family Optometry.
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June 2023 by Paula W.
I have more, "specs" from Specs than I'm willing to admit to!! I stumbled upon the website a few years ago while looking for opticals. I decided to visit the shop and have been blown away ever since. I don't shop anywhere else. There is an enormous variety of opticals and sunnies to choose from. The staff is very friendly and patient!! Esther and Mary quickly became like family to me. Yes, they will be honest and help you pick the best frames for your face! The frames range from fashion-forward to classic and everything in between. I wear progressives and the lenses always are made perfectly. My kids and husband have also had exams here and have made purchases of glasses and contacts. This is a top-notch establishment, a woman-owned family business, and honestly, I'd be lost if I hadn't found this little gem! Thank you Specs!! XO
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May 2023 by Liz M.
The only thing good about this place is I got the appointment quickly. The glasses I got aren't of the right power and I couldn't wear it. The receptionist is very rude and she didn't help me to make the right choice of glasses for me. I won't recommend this place for anyone else.
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November 2022 by Ignacio Mendoza
I've had Specs Family Optometry help me with my last 3 pairs of glasses and every time Esther and her team do a fantastic job through the whole process. They all provide excellent customer service and I absolutely recommend this Optometry! Friendly staff, knowledgeable and great frame selection!
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November 2022 by Ignacio M.
I've had Specs Family Optometry help me with my last 3 pairs of glasses and every time Esther and her team do a fantastic job through the whole process. They all provide excellent customer service and I absolutely recommend this Optometry! Friendly staff, knowledgeable and great frame selection!
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October 2022 by Jonathan R.
This enterprise is operated by a third generation family in the optical business. They are very proactive with the insurance coverage and was ready with my VSP information. Esther, Mary, Justine, and Dr. Emma Montez are wonderful! The team fitted my glasses diligently and precisely! The doctor was thorough and really good for my contacts as well. I highly recommend them for your optometry needs!
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April 2022 by Sharon Spivack
I'm a big fan of this beautiful optical store. Specs has an amazing combination of stylish and attractive frame (not easily found elsewhere) and knowledgeable and friendly staff. Esther's experience in fashion is clearly evident not only in the frames she's selected for the shop but also in her recommendations for what suits a person's face, lifestyle, and glasses needs. Mary, one of the most experienced opticians I've ever seen, can answer any question you might have about lens fit, vision needs, etc. add to this that they now have a licensed optometrist on staff to do exams, and Specs is a full service boutique optical shop not to be missed. Added pluses are that it is a locally woman- owned (family business), and so you're supporting the local economy! If you were glasses for any reason, check out Specs.
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December 2021 by Solomon
I'm a happy repeat customer of Specs. Others have already covered the fantastic service and attention received. It was refreshing to find that a year and a half later, pandemic protocols are being taken seriously here. Every pair of frames I tried on was kept aside to be sanitized before being returned to the shelf.What I haven't seen many other reviews mention is that they are quick to help me get my VSP insurance reimbursement for frames, lenses, and annual eye exam from their on-site eye doctor. You fill out a form after purchase with your insurance details and they mail it in for you like a mail-in rebate. Except unlike these new age mail in rebates, I get a check in the mail in under 3 weeks instead of a limited use gift card in 3 months (based on our family's last few insurance checks coming in reliably).
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December 2021 by Solomon W.
I'm a happy repeat customer of Specs. Others have already covered the fantastic service and attention received. It was refreshing to find that a year and a half later, pandemic protocols are being taken seriously here. Every pair of frames I tried on was kept aside to be sanitized before being returned to the shelf. What I haven't seen other reviews mention is that they are quick to help me get my VSP insurance reimbursement for frames, lenses, and annual eye exam from their on-site eye doctor. You fill out a form after purchase with your insurance details and they mail it in for you like a mail-in rebate. Except unlike these new age mail in rebates, I get a check in the mail in under 3 weeks instead of a limited use gift card in 3 months (based on our family's last few insurance checks coming in reliably).
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July 2021 by Ellen Piccolotti
I had been putting off a trip to the optometrist for quite awhile but then realized while driving that I was starting to have trouble reading street signs. I quickly booked an appointment at Specs Optical in Saratoga and am so glad I did. I got a complete eye exam from Dr Ly. It was completely painless and noninvasive and she was able to write me a prescription right there! With my freshly dilated eyes, I was then able to look at their selection of frames! Specs has a BEAUTIFUL selection of high end frames. These are not the cheap ones you get at Lens Crafters or the try on pairs you can get in the mail. I tried on several pairs by Dior, Tom Ford and settled on a pair of gorgeous Gucci frames! Esther measured my face and eyes for the frames (Note: If you buy frames over the internet and don't get them actually fitted by a professional, you are really missing out. It's the only way to get an exact fit) I got my glasses about a week later! They also billed my insurance for me! Overall a great experience and I am always happy to support local and family owned businesses. Definitely check it out if you are in the need for an eye exam or some nicer frames!
