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April 2023 by Susan G.
Hello...I do not usually write bad reviews but my experience was just overall terrible. The only good thing is the manager Cristina who is very understanding and kind and helped me out a lot. On Monday morning, I went to pump gas and purchase a drink and when I went to pay, I tried to explain that I wanted to split pay. The cashier, whose name is Dionicio I believe, was not understanding at all and even screamed at me in spanish. He was very rude and just looked at me with disgust. I really hope they fire him because no one should have to go through what I did that day and I wanted to cry on the way home because I thought maybe I was the problem. But I decided to stand up and defend myself. Thank you to the manager for helping me out and consoling me, I wish her the best when dealing with these employees!
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February 2023 by Shai D.
whenever i go inside this arco to purchase gas, i always encounter this younger middle eastern girl with eye-glasses who doesnt smile and just gives me that you are not welcome here look. After paying for my gas, she would make rude remarks at me. I don't know what it is but i am now suspecting maybe its not a customer service issue but more of a mental illness issue. I pray that she will get well and she will smile and be nice to her customers. let's all pray for this arco so it will become a happy gas station instead of a scary one.
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January 2022 by Joseph D.
Went to put gas in my car and there wasn't anyone to assist inside I waited several minutes. I saw a girl at gas pump area and asked do you work here? She said yes, I said can you please provide assistance I need gas she said OK but I'm the only one here. After I gave her my money and told her what pump she went back outside again. I try and pump gas and it doesn't work. When I tell her she goes back into to the store to find out why. After 3 attempts I was finally able to pump gas, I said you probably should tell the owner to get you some help she responded to me which sounded like middle eastern accent and I can just image what she said. Very Bad Customer Service.
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July 2021 by Marcus M.
I came to put gas this ampm is horrible do t come here The young Girl at the register is not a nice person she has no customer service AT ALL she's rude there was a leak down one of the aisle the mop and bucket was in the middle of the store it's all around HORRIBLE HORRIBLE SERVICE
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October 2020 by RedFoxWolf / Max
The ampm app not working here thats kind of weird will not be stopping here anymore
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October 2020 by SuXorZ X.
The f****** night cashier guy was looking at his f****** phone for a minute until he realized I was in front of him waiting to check out
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August 2020 by Patty C.
So today I stopped by to get gas and air for a tire can u believe the rude cashier threw the receipt twice at me she got mad as I sent my son to exchange change for a quarter so she gave home the recipe my son did not understand what she had said so I went back in and asked if she can change the quarter because she gave my son the receipt and she said I explained to him what to do I said well he did not understand I extended my hand to give her the receipt and she snatched it from my hand cameras are my witness so she walk around the counter and as we were walking out she said I told the guy what to do I said my son did not understand so as we stepped out the store I kindly told her I would appreciate if next time you did not snatch the receipt from my hand I purchased gas it's not like I owe you something so she said I'm not gonna show you I said why I've never use that machine with codes so she got the recipe and walk towards my car and then she already looked upset she said she did not snatch it but like I said the cameras are my witness then she gave me the receipt and I told her she was gonna help me because I needed help she threw the receipts me twice and called me a female dog in Spanish multiple times I responded back with you are the dog as I was upset my 4 children had to hear and see this and she said she did not care if I reported her that it was up to me to try multiple ways to report her she did not care Now my 4 children are upset they had to see and hear this never did I ever expect this from this Gad station as it's one of my common stations to come to because I love the music Really bad service and if this lady dared called me a female dog multiple times with out me doing or saying anything bad to her what would any other customer expect Please LOOK INTO UPER MANAGEMENT BECAUSE THIS MUGHT HAVE ALREADY HAPPENED TO MORE CUSTOMERS AND THEY DONT REPORT HER OR ANYONE. NOT SUPPORTING KIND CUSTOMERS
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June 2020 by Joe A.
Bad customer service, night shift guy refused to give me service till he finish his cigarette , and he had bad attitude.
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December 2019 by Cece I.
Hmmmm, I just got gas here @$3.37 a gallon. I put $20 in, I was at half a tank. Well, it barely made it to 3/4 of a tank! This should've at least got me to full!!!! My tank holds 11.9 gallons. Shady practice going on?! I should take a pic of my gas needle every time now before and after, as proof!
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September 2019 by S Jewett
Great customer service! Thanks Nadir, the cookies turned out amazing! #ampmbestcookiesinOC
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July 2019 by Susan Magpayo
I don't know who the cashier was talking to through their ear piece. But he completely ignored me and the lady in front of me. He refused to even make eye contact. The lady in front of me was not rude or anything, he just refused to acknowledge our existence. No reason to ever come back.
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May 2019 by Ellie K.
5/12/2019, 6:40pm. Someone who work at this time (He didn't give his name) He was racist. My Husband and I felt terrible. We asked his name but he didn't tell us and laughed.
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January 2019 by Bob T.
I like to use a debit card at the pump. This place is terrible for keeping the pump printer paper filled. I often have to go inside to get a receipt for this location. Lately, the card readers have not worked so i have to move to a different pump to get gas. My bad for being too lazy to drive to the Moody/Ball or Valley View/Orange Arco stations. These other stations do a lot better job keeping their equipment running properly
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December 2018 by Keefe S.
Don't go here the worst customer service I ever saw at an AMPm. The cashier refused to let me use the bathroom after I gas up my tank. Saying it is out of order ...where does he go? Will report to the Division of Measurement Standards.
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July 2018 by Marco H.
Clean store Perfect customer service excellent friendly professional Helpful Nice nice cashier friendly smiling all time Nice