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March 2024 by Leslie Gevurtz
Excellent service by Rebeca Alayorre Quintana in the Davis office.
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March 2024 by Cassandra Wells
Customer service from front desk to the tax preparers was amazing. Wendy our tax preparer was friendly and explained everything to us.
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March 2024 by lizdeloro
The service at H and R Block is excellent. The staff is ver friendly, knowledgeable and efficient. I have been going to Arfa for many years now and she gets everything processed quickly . I have only good things to say about Arfa and H and R Block.
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March 2024 by Starla Bennett
Arfa was very knowledgeable.and professional. I highly recommend her!
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April 2023 by Beverly Wilcox
H&R Block in Davis is a wonderful resource to everybody, all year long. Kevin gave me plenty of time for your appointment and the way the offices are set up, with one screen for the preparer and one for the client, mean that you can see the context and the numbers as the return is built, answer and ask questions, and learn more about the tax laws as they apply to your specific situation. Thank you, Kevin, for a great job!
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April 2023 by Carmela Blazado
Kevin was helpful in doing my taxes. It was a simple process, quick and efficient. I recommend this office.
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March 2023 by J.J. L
My first time using H&R and was taken aback by the attitude of the receptionist on Friday, 3/3/23 at 1:00 p.m. A few days prior, I changed my appointment for a different preparer because their profile seemed more fitting for my situation. When I arrived, however, this receptionist got defensive, and with a negative tone, said, "That's not what I see on my screen." She then saw that the original preparer had gone into the system and changed the appointment. Instead of apologizing to me or even listening to me, she just ignored me and directed her discovery to the preparer with whom I had changed my appointment, as if I wasn't even there. Fortunately it worked out such that the preferred preparer could meet with me, but my overall experience was kind of soured by the attitude of the receptionist. I really wonder how this person even got hired as a receptionist because with that attitude, you should not be working with the public. I know it's just a corporate chain like McDonald's, but her demeanor is damaging to the otherwise positive atmosphere cultivated by the tax preparers there, who seemed quite friendly. Additionally, I overheard her refer to a client (who was not present) in a negative light when a preparer asked her to reschedule an appointment for them. She responded by indicating that the client probably won't show up anyway because she is always rescheduling. The preparer corrected her by explaining that the client could not make it for a valid reason. That whole conversation should not have taken place, yet it was elicited by her unprofessional behavior. Sad.
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March 2023 by Carolina Minami Oguchi
Arfa helped me soooooo much. I had to go through a bit complicated situation, but she was really neat and careful to file all my taxes. I already recommended her to many of my friends. I will definitely ask her for filing my taxes every year.
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March 2023 by Andrew Krouse
Had a great experience at H &R today. They were helpful and fast. Also very professional and knowledgeable on getting your taxes done the right way!
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March 2023 by Jessica Herrera
I just left here and the front desk girl was so rude. Trying to rob money from a person doing their taxes there. Just because y’all do not have enough money in your drawer doesn’t mean you have the right to rob a paying customer of money. The front desk girl needs to be re trained. Like I said just because y’all don’t carry enough money on you doesn’t mean the customer needs to suffer. The attitude from her after taking money from me and not giving it back was crazy. Do not come pay here with cash or else they will not have money to pay you back. YOUR MONEY. Front desk lady is robbing people.
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March 2023 by Sarah Horton
Rebecca does my taxes every year. She is so thorough and knowledgeable. I would totally recommend her!
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March 2023 by Leilani Allen
Kevin Utley is the best! My situation was a bit complicated but he was very patient and kind to me. Definitely go to him!
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March 2023 by Jovan Ko
Kevin was very professional and extremely thorough through every step of the process, and I could understand what he was doing and why. My taxes were finished so much quicker than they did last year.
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February 2023 by Stephanie
First time doing taxes with a professional and I don’t regret it. It is worth it and Rebeca helped me understand my taxes as well as made sure I would get back a maximum refund. 100% would recommend. Definitely coming back next year
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February 2023 by Kristia Chang
Arfa is such a great person! Came back this year because she helped me so much with tax filing!
