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February 2024 by Eunice N.
I went in for a battery replacement and Jeziel was very informative and friendly, great customer service. I saw all the employees in a great attitude. I would come back.
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February 2024 by Jesus Sosa
Very quick and friendly service..
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January 2024 by Fabiola Barcena
I am giving this store one start based on the experience I had earlier today. I needed to replace a battery that was under warranty and the guys at the counter refused to do it because, according to them, it was too difficult. I have had my battery replaced in this same location at least 3 times. I feel the guys were just too lazy and came up with that excuse. This is my nearest store and when people are having car problems, we just need a reliable service. I wish autozone could refine their customer service and show some consistency.
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January 2024 by Paul Garcia
Good Service!
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January 2024 by Alex Franco
Above & beyond service. Thank you javier
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January 2024 by Gregory Black
In the store quck and out
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January 2024 by Ralph Guzman
Bad service
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January 2024 by Jesse Ramirez
Last two visits seemed like the term "customer service" doesn't exist in any of the workers vocabulary. That along with the long wait just to pay and the hassle they gave me to get a lifetime warranty item replaced that was purchased there, yet wasn't in their system, even though i had the original receipt with me. I had to go to a different store location where they were able to pull it up and honored the exchange with no hassle.
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December 2023 by Fabiola B.
I am giving this store one start based on the experience I had earlier today. I needed to replace a battery that was under warranty and the guys at the counter refused to do it because, according to them, it was too difficult. I have had my battery replaced in this same location at least 3 times. I feel the guys were just too lazy and came up with that excuse. This is my nearest store and when people are having car problems, we just need a reliable service. I wish autozone could refine their customer service and show some consistency.
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November 2023 by Joseph Rodriguez
Giovanni was awesome! Came in because my battery was giving me problems all day. Went to every place you could think of for a battery and was shot down. Giovanni helped me out a ton with my battery issues and was super friendly. Very honest, knowledgeable and friendly. Greatest customer service I've had!
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November 2023 by Jose Cervantes
Very bad service with the workers, they serve as if it were free, not all of them but there is one who walks around with his colorful face.
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October 2023 by Cesar V.
Worst AutoZone in Downey. They never have anything in stock. Inventory is always incorrect. They cancel my orders without explanation and always give horrible service when i'm there. Any other autozone in downey are far better. Management is trash. Employees don't want to work. O'Rileys on Firestone is also a great option.
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September 2023 by Alexandria Aguilar
Cashier was very helpful. I was able to purchase the breaks I needed. She helped me with the location for pickup.
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July 2023 by renae reign
Javier gave me Great customer service by scanning my car to check to see what the problem was and explained everything!!!
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July 2023 by Frank Teran
Come to shop to paramount Autozone great and excellent customer by Xavier, Chris and Bianca thank for help me out change my batery
