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August 2023 by Richard Landuyt
The man was not helpful and made no attempt to evaluate what was needed to repair my shoes before saying no.
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December 2022 by Kim Vargas
The gentleman that was working was so sweet and helpful. I’ve always had a great experience when I needed their services. I would definitely recommend this store. Thank you Shoe Express!!
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August 2021 by CLAUDIA SILVA
Was met with an honest Shoemaker that gave me sincere advice on my shoes.
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May 2021 by Roberto Benítez
Too expensive, and owner close minded.
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May 2021 by Bella_anime
Great service
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April 2021 by Zen Art
I’ve brought my heels to be revived, and I’m very happy with the outcome. Very professional, I trust this man with my YSL wedges, Alexander McQueen peep toe heels, Balenciaga Boots, Jimmy Choo platform boots and lastly my suede boots. I wanted to cry seeing them come back to life, it’s very hard to trust anyone but this man knows his craft and skill. I can’t believe how amazing they turned out he was even able to make a small tassel for my wedge that had one missing. THANK YOU SO MUCH God Bless ❤️❤️❤️❤️
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August 2020 by Tatiyana Perez
I've been taking my shoes to this place for the last 5 years or so. Joel is very professional and nice, he always does a great job on all my shoes!!! There are other nearby places to me but im used to going to Joel!
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June 2020 by Bernice Perez
Great job
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March 2020 by SWIFTYZonyoutube
We made one that is better than this for school.
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April 2019 by Marie A.
Bad Bad Bad ‼‼‼customer service!! Very slow & sloppy work. Basically puts a bandaid on it. I was not satisfied with my service and they could care less.... Metal didn't match on my $500 handbag, he shrugged his shoulders like all well Go where your service is appreciated ‼**gave them another try since they told me they fried Angelo. Ha what about Joel. What a mess he stands around looking lost. I first sent there and the place was open but no one was in there.. Joel comes bavk carting good. Anyway needed done as simple as shoe stretching . A NO GO!! A Munster st our church earned us that she paid $15 dollars and shoes never stretched & he wouldn't refund her for what he could do! Awful! So us, took 2 pairs of shoes to be stretched, I pair of shoes & I pair of boots repaired. OMG!!! Nothing was stretched and the repairs where TERRIBLE ! We complained and he was very nonchalant and said oh well I tried. And of course we were not compensated. The OWNER. Needs to get rid of JOEL TOO! Or just shut the place down. I should have listened to the minister who told us her experience .... you live and learn
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March 2019 by Yvette H.
I took my Kate spade bag to get stitched up after the strap came off, they just didn't do a neat job. I even feel like could have done a better job. It's messy and ugly.
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February 2019 by Bets B.
I am disappointed with what they did to my boots! I came in for a spit shine on my boots and that did not happen. Very low quality results. I do not know how they are on the repair side of things but their spit shines are very poor quality.
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November 2018 by Samantha C.
This place always does a fantastic job on repairing my shoes I brought in 2 pairs of black heelsOne open and closed toe, and both were repaired flawlessly Happy ClientDefinitely recommend getting your shoes repaired here
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October 2018 by Anna V.
Very satisfied with the outcome of my shoes! I have taken in 2 pairs of red bottoms and was pleased both times. I must say I was a little scared at first since I had never taken them to a cobbler before but he was very professional and reassuring. Definitely recommend this business! This is the before and after of the resole and heel tip replacement. I opted for the rubber sole and I am happy I did!
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October 2018 by TlovesT A.
Shoe Express in the Stonewood Mall is the BEST EVER! I have been taking my shoes, handbags and luggage here for the past 20 years. They are amazing, professional and good on pricing.Ben and his crew do the very very best and even communicate with me to come in and try the shoes on for any adjustment needed prior to doing the actual repair.Keep up the great work! :)
