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February 2024 by Lito Reyes
My first transaction with Carmax was awesome! It was stress-free and the associate who attended to me was straightforward and transparent on their processes. And they gave me a great value for my car. Highly recommended!
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February 2024 by Allan Lui
All the staff members, (the front desk, the Business Center staff and the young guy handle our paper work (Nick)), treated us very well. We have sold 2 cars to CarMax in the past. This is our third one. The online price was honored to the penny. They don't nit pick on any minor scratches or imperfection of our used car. There is no stress, no negotiation, no waste of time, no surprise, no nonsense.. It is a really good and pleasant way to sell you car.
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February 2024 by Rigoberto Carletti
Fast, easy and paid what offered online
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February 2024 by Lino Gomez
3 stars from 5 , ?#1-Never give the opportunity to drive test#2-Run my credit, went I show the probation from other financial company.#3-Never gime the opportunity to look around of the vehicle.
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February 2024 by Iris Hsieh
EASY AND QUICK
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February 2024 by Laurie Weddington
I will highly recommend for every one to purchase a car through CarMax ~I have been to three CarMax lots and I have to say, Congo Park location is awesome in every department.
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February 2024 by Janel Aguayo
If i could give 0 stars i would.. do not come here waste of time!!!!
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February 2024 by Sandi Keeling
No Haggling…. I love it ! However as far as Trade in Value, I felt there should have been to opportunity to get hugger value on my 2011 Audi that had less than 92K miles and is in superior condition…
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February 2024 by Mary Jimenez
Very bad service ? I took my truck due to problems with a light and the heating and they returned it to me after 3 weeks with a lot of damage. I took it a month ago and they have damaged the paint and with broken parts. If there is a rating below zero, I will give it that I and the staff give it a zero and form of customer service
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February 2024 by Rose Huff
Jessica was friendly, amiable, helpful, and knowledgeable. We had a positive car buying experience!
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February 2024 by VINS Z
Offer lowball price
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February 2024 by Wally Rahman
I recently had the pleasure of purchasing a vehicle from CarMax, and I cannot express enough how impressed I am with the entire process. From start to finish, CarMax provided an unparalleled car-buying experience that exceeded my expectations.First and foremost, the selection of vehicles at CarMax is nothing short of remarkable. Whether you're in the market for a sleek sedan, a rugged SUV, or a powerful truck, CarMax has an extensive inventory that caters to every taste and preference. The vehicles are meticulously inspected, and the detailed vehicle history reports gave me confidence in the quality of my chosen car.The CarMax sales team deserves special recognition for their professionalism and customer-centric approach. I was greeted with a warm welcome upon entering the dealership, and the sales representatives were knowledgeable, attentive, and patient. They took the time to understand my needs and preferences, ensuring that I found the perfect vehicle for my lifestyle.What sets CarMax apart is their transparent and hassle-free pricing. The no-haggle pricing policy eliminates the stress and uncertainty often associated with negotiating the best deal. The upfront pricing information is readily available, allowing me to make an informed decision without any hidden fees or surprises.The financing process at CarMax was seamless and efficient. The finance team worked diligently to secure a competitive interest rate for my loan, and the entire process was completed with speed and precision. The transparency continued, with a clear breakdown of the terms and a thorough explanation of all financing options available.I was particularly impressed with CarMax's commitment to customer satisfaction even after the sale. The post-purchase follow-up demonstrated their dedication to ensuring that I was completely satisfied with my new vehicle. It's evident that CarMax values its customers and strives to build lasting relationships beyond the initial transaction.In conclusion, CarMax has set the standard for excellence in the automotive industry. Their commitment to quality, transparency, and customer satisfaction makes them a standout choice for anyone in the market for a reliable and well-maintained vehicle. My experience with CarMax was nothing short of exceptional, and I wholeheartedly recommend them to anyone seeking a stress-free and enjoyable car-buying journey.
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February 2024 by Rolando Mendez
All very well
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February 2024 by R C
Very positive, comfortable, and user friendly.
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February 2024 by Jeff
Larry and Jessica are the best, tons of help made the process simple and enjoyable. Love the new to me mustang gt. Thank you!
