At Fix Auto Palo Alto, customers can expect exceptional service and high-quality repairs after an accident. The facility is equipped to handle a wide range of repairs, from wheel alignment and bumper repairs to air conditioning systems, rust, paint chips, and windshield issues. As a member of the Tesla Approved Body Shop Network, the team is factory-trained and equipped to rebuild Tesla vehicles to original specifications, ensuring structural integrity and quality of finish. Customers praise the team's professionalism, with one reviewer highlighting the excellent customer service provided by Daniel. The garage is well-organized, keeping customers informed at every step, and even arranging for rental car pickup and drop-off. Customers have expressed satisfaction with the work done, noting the cleanliness of their vehicles upon completion. Overall, Fix Auto Palo Alto is a reliable choice for accident repairs, providing a smooth and satisfactory experience for its customers.
Went to Fix Auto for a AAA repair. Friendly and efficient staff -- made check-ins and drop-off super simple. Timely communications throughout. All paperwork done directly with AAA including car rental. Highly recommend.
April 2026
Very friendly. Extremely helpful. Kept me informed about the Tesla parts delays. Did more than what was on the insurance estimate.
March 2026
Terrific place to get your car worked on. Very good communication about what was going on. It was done quickly. The result was a brand new looking car. They even cleaned it (which it needed badly).
