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February 2024 by Chere' Ballah
Huyen Nguyen always gives me a piece of mind when preparing my taxes! She is very knowledgeable & professional.
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February 2024 by Katherine Thompson
H u y e n she is very professional organized and welcoming and accurate
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February 2024 by Sara Kernodle
Iride Miles is the best! Definitely recommend working with her.
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April 2023 by john arce
Catherine Doan was great!!
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March 2023 by Abbie P.
Used to go to any H and R but since I hired a licensed tax accountant I noticed this kind of tax company doesn't give you all the options for deductions so you get a lot less refund and they charge a lot of money to get your tax done . My daughter started the process with this company - the lady sounded rude and a bit shady . So they left and my daughter and her husband just did their own taxes in turbo - they are actually getting a lot more ko eh and Hand R block said they are - so I don't recommend this people it seemed they favored r the go cement more that their own client . They don't even deserve any rating
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June 2022 by Richard S.
H&R Block is incompetent and negligent. When completing my 2020 tax return, they failed to tell me I needed to prepay taxes during 2021. Then, they added penalties into my 2021 return without telling me. The IRS caught their negligence, and issued a partial refund of the penalty. Were it not for a partial refund from the IRS, I would have never known about H&R's error. I contacted H&R for a refund of the preparation fee for 2020 and 2021 tax papers, and was ignored. I wrote a letter to the CEO (Jeff Jones) and never received a response. I am contemplating legal action.
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April 2022 by Richard Ames
Very friendly and professional people at H&R block. They really make you feel important.
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April 2022 by Lucille Azari
Very professional with a good understanding of the tax laws. Also, quite friendly.
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April 2022 by Fred De Herrera
The lady at the front desk was nice but the guy who was helping her was mean, I told him what happened and he he was rude. Not going to that place again.
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March 2022 by Randy Brass
I found this office to be clean, fast, very little wait time and efficient, very professional. Good ? job H&R.
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March 2022 by Chris Markle
Our tax professional was the best advisor we have had
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March 2022 by Mike Mckelvey
vERY GOOD AT WHAT SHE DOES, AND ACCURATE.
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February 2022 by Vincent Reynaga
Everyone made me feel comfortable and welcoming. Everyone there including the tech professionals and the front desk or absolutely wonderful super helpful.
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February 2022 by Breeana R.
So they messed up on my tax refund... now I had to amend my refund and that takes up to 3 months for my refund and i need the money now NOT IN 3 MONTHS to provide A new home for my kids... i live in a very bad area so thanks for delaying the process... ALSO before she submitted my taxes I asked her 3 times is she SURE I don't get a CA REFUND back she kept saying she is positive.... That was a lie and they made a mistake. They had to fix it... then they said " well i can maybe see about waving the CA PORTION we are suppose to take due to filing wrong " you said you can see ? NO YOU NEED TO! Aren't you guys tax professionals? No i get people make mistakes but I literally asked 3 PROLLY MORE times because i knew " $0 " for my CA REFUND was inaccurate!!!!!! Also they charge way to much almost 400 to file ? And she went through my tax papers toooooo fast ! And talked me out of claiming the child tax credit ? Like why.. I literally had evidence and proof of paying for my kids care while I worked. Might not have been much but I still did.. all in all this experience was awful! I don't believe due to the massive mess up i should be paying almost 400 for somebody to file my return ESPECIALLY WHEN THEY MESSED UP!!!! Like thanks to HR & BLOCK I'm literally stuck in a awful area with my kids. Thanks
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August 2021 by George R.
I had my taxes prepared in March, and H&R Block filed it with multiple errors. 10 weeks later I received notification from the IRS that additional information was required. I returned to the office on May 12th to have them fix their error. When the return was processed this time, my refund DOUBLED from $2200 to $4500. I filed early in March because I needed the money. It is now August 20th and I still don't have it. I cannot find a number that allows me to speak with a live person at the IRS, so I can only sit and wait thanks to the error ridden service H&R Block provided. You'd have to be crazy to use this office for your taxes if you expect an accurate, timely process and tax return. Total POS office and staff. How much would you enjoy waiting over 5 months for $4500 with no recourse?
