July 2021 by Thomas Dale
Nice deals on mugs and pictures. Although, cashier was reluctant about wrapping up mugs before bagging.
May 2021 by Lisa Hoffman
This is s friendly store. I would like to see more women's fragrances and more young men's clothing
May 2021 by Tamaria -Sophia- Michalski
Always have a good selection of things at good prices bt they could upgrade on their quality in shoes cuz my shoes or sandals never last more than 2 months and I rarely wear them
May 2021 by me C
Clean..well kept. Long lines at times but worth it.
April 2021 by Melissa K.
Just left here Friday 4/2/21 at 10:23pm, the girls working tonight are irresponsible, unprofessional and RUDE!!! The line was to the back of the store but they only had one girl working the register while 2 other girls sorted hangers right there at the registers. They purposely kept their backs to all of us in line & when we FINNNNNALLY got to check out one of the hanger girls said "I don't even want to look back at that line!" Other hanger girl then says "it's not that bad!" Not that bad!?! I think when it wraps half way around the store it qualifies as being THAT BAD! This is what happens when there are no adults working; just a bunch of irresponsible young girls with zero work ethic. I hope everyone else walked out like we did. I realize this is Ross; my expectations are already pretty low, but this was just one of those experiences that made me realize I don't have the patience to shop here anymore. If you were one of the hanger girls you should be ashamed of yourself; making a ton of people wait simply because you are too lazy to do your job is pathetic. Rant over.
March 2021 by Chris V
Found some nice gym shorts and baby clothes.
March 2021 by Teddy Nguyen
Not bad. Great prices. I go there a few times a year.
March 2021 by Sergio Rodriguez
Not enough cashiers, very hot in the store. Line was literally all the way back to the furniture.
March 2021 by Shani Brunson
If I could give them one star I would. This is a Ross in a good area and you would expect a high level of customer service but instead on a Friday night this is what we got. One cash worker for at least 20 minutes and finally another one comes from the back. This is the purchase line there's also a return line. I feel sorry for the employees to have to deal with incompetent store managers who either A refuse to come out from the back or B didn't schedule enough people to work on a Friday.
March 2021 by Shanaya Beg
Not bad but should carry more lux brands.
February 2021 by lila montero
I always find something. Shampoo, socks, stuff for the kitchen, last minute gifts. I've been shopping here for about 4 years and I always leave with a good deal.
December 2020 by Vee T.
This Ross is probably one of the busiest stores I go to. Sometimes the lines can be super long, but I think they're only long because they don't have enough staff working the registers. Cashiers will take turns with those making a purchase and also with those doing a return/exchange. So sometimes the wait can be long. But to me, I'm okay with it because not once were the staff ever rude or made you feel rushed. They were still polite. If you get lucky, you can really find cute and great quality items. Yet, some days they're very low on stock or doesn't feel like they have a variety.
December 2020 by Ceylon Maddox-Haynes
Enjoyed my experience, neat and organized. Good customer service.
November 2020 by Tung Nguyen
Great Prices. Purchased a brand new 100% top grain genuine leather wallet for $10 that was originally $60. I'm very happy with it. ?
November 2020 by Jake Jensen
I don't know which Ross but the one in elk Grove was awesome the one in citrus heights so so