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March 2024 by J F.
Went to this location place is looking outdated but i had no issues about it! Greeted by the sps The only thing is the lady that I asked if I could use the restrooms and mind you the restroom is just infront of her all she needed to do is press a button to open it. She hesitated and replied no sorry I am off clock, all i know is they clock in and out upfront? and she was holding merchandise in her hands? shopping on clock and has time to grab her merchandise on clock but can't open a restroom five steps away? Definitely impacted my experience, I had to go home right away and wasn't able to get what I needed.
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January 2024 by Carlos Fernandez
Very empty for the season
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January 2024 by Sandra Gomez
Great staff
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January 2024 by masoom khan
Much better than any other Ross stores
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December 2023 by Haley Tobias
Manager and the cashier working on 12/15/23@4:20 had to be on drugs because I asked them to give me a refund in cash when I paid in cash it said I paid with a visa for $100 and my refund was $69. I told them I would like cash they denied me and disregarded and cut me off while I was talking sat there said they’ll give me the cash after having me use my card to “verify” so I did upon manager request. When I asked to now process It for cash she sat there and said since I returned something when I purchased previous items which was false and I showed her the receipt again. She tells me nothing she can do. I’d my money is not returned Ross is stealing from customers
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November 2023 by Tu T Tran
This Ross is huge so you will find some things nice unexpectedly with reasonable prices. Their staffs are nice as well.
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November 2023 by Jim Badger
Found curtain rods and hooks and hardware at the price of hardware at the big box stores.
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October 2023 by J J.
I swore I would never go in here again but I'm glad I did. Don't get me wrong store is still disorganized but the sweet lady named Kaarina in the fitting room is the sweetest! She helped me find an outfit for my upcoming event. She was very polite & helpful. Thank you and I look forward to seeing her again.
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October 2023 by WAR R
Found picture day outfit for good prices.
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September 2023 by Yulissa Maldonado
This is the second time that we come to this store, and both times they have been rude and super racist, one of the times the lady that was cashier told us that she wouldn’t charge us because it was already late and she had to go home, we had like $500 on clothes and it wasn’t even time to close, and there were more people buying things, so why she couldn’t charge us??? But she still would charge other costumers, We have money too, and tonight this 3 ladies that I think were the managers or something like that, told me that the store was already close and I had to leave, it was 10:40 and they said “you can’t be here”, but the store closes at 11, and there was more people buying stuff and this 3 ladies didn’t say anything to them just to me and my friends i don’t know if it is because we are Mexicans but they were racist to us. Honestly, this is the worst Ross location, If I could, I will give them 0 stars. It is just so disappointing that racist is still happening nowadays!!
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September 2023 by Kennedy Martins Nkwocha
Quite an interesting place to shop for affordable outfits, running shoes, joggers and t-shirts, and yes, i also got some perfume and pocket friendly luggage bags there. Their prices will really make you "dress for less" as they say.
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September 2023 by Melani Dayana M.
I don't even know where to start, this is the worst Ross store that I've ever been, the manager and the other ladies were racist because I don't look like them, because I am from other country, they were treating me like If I were a killer or something like that just because I don't look "American" they didn't wanted to sell me clothes because of that, I hope the owner get this ladies out of the store, I think nobody needs to feel the way that I felt when they where talking to me being racist, I should sue this ladies for being racist to me because it is not the first time and we all have rights, and even if I don't look like an American citizen, I am.
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September 2023 by Yulissa M.
This is the second time that we come to this store, and both times they have been rude and super racist, one of the times the lady that was cashier told us that she wouldn't charge us because it was already late and she had to go home, we had like $500 on clothes and it wasn't even time to close, and there were more people buying things, so why she couldn't charge us??? But she still would charge other costumers, We have money too, and tonight this 3 ladies that I think were the managers or something like that, told me that the store was already close and I had to leave, it was 10:40 and they said "you can't be here", but the store closes at 11, and there was more people buying stuff and this 3 ladies didn't say anything to them just to me and my friends i don't know if it is because we are Mexicans but they were racist to us. Honestly, this is the worst Ross location, If I could, I will give them 0 stars. It is just so disappointing that racist is still happening nowadays!!
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August 2023 by Hoai Nguyen
Ross in Elk Grove, CA is an absolute gem! Their wide selection, unbeatable prices, and friendly staff make every visit a delight. I always find fantastic deals on quality products. It's my go-to store for fashion, home goods, and more. Highly recommend!
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August 2023 by Desiree Eli
Good customer service. I bought a nice outfit for my son.
