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November 2023 by K R
Way to go to Dreanae E. You were awesome the other day, great customer service skills all around very helpful and knowlegable about the store itself.
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August 2023 by Niko C
Was just there. One of the employees who was a women with super short hair and PLUMP was extremely rude when asked about the size I needed. Don’t go ask for help as she will look you up and down and roll her eyes. Extremely unpleasant experience. Vans treat your costumers better and train your employees.
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February 2023 by DTR
This place is missed named. There are no vans here. This is a shoe store and a car dealership. The shoes are awesome ?
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August 2022 by L G
Vans is a fun place. Don’t go expecting more than what they have, and you will have a good time. Good, friendly staff
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August 2022 by Tylo
Good shoes good prices good staff
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August 2022 by Romy I.
Staff is nice but the location and customers are super uncool so despite the stores size it's impossible to find any of the cooler shoes here especially if you're a woman with smaller sizes. It's not bad but it's not great. I like how vans has been Steadily improving the women's clothing and models to be more cool. There are even women who do stuff like female skateboarders and bmxers in their marketing which is a big change! It'd be cool if they had a wildfang type store with higher quality sneakers for women - until then steer clear of the women's stuff at this location it's all their lowest common denominator stuff .
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July 2022 by Dave A.
I wanted to try on some pants and was told that the fitting room "wasn't working." How does a fitting room not "not work" I asked? The employee told me it was because they have a lot of stock so they put it in the fitting room. When I asked him how do I try on pants then, he just looked confused. The employee was obviously a moron, but the fact that the store management is so disorganized that they had to sacrifice their fitting room is the truly annoying issue. That and having to deal with parking at this awful Emeryville mall thing for no reason.
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June 2022 by KNICKERBOCKER NEWS
Great shop and nice selection.
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April 2022 by TamTam Turner
Wow haven’t been in years way before the pandemic great selection friendly staff love it !!!
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February 2022 by Meow Kitty
This vans store is so cute, clean and in a great location surrounded by a little shopping strip. Although I couldn't find the exact size I wanted, the clerk was so helpful, friendly and found my size in a nearby store. She even called ahead to ask them to hold it for me! Also, if you're worried about parking around this store, don't be! There is a huge parking garage. I went on a Saturday, and after a 15-20 minute trip, my parking was still free! Will definitely return to this store again for my next pair of Vans.
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February 2022 by Austin Basye
Great Service and Friendly Staff!
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December 2021 by Mark Plott
pretentious product line.expensive, good Quality.Good design, high cost.not made from Recycled materials, hard to Recycle ♻️.
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November 2021 by Alexis Anderson
Rad store! I wasn't sure at first if I'd find the style of shoes i wanted, bc to me Vans look a lot different than they used to 15+ yrs ago & I've been wearing Converse. Anyways they were super helpful! I was being helped w/a different size of Classic & dude came back out w/another Classic version w/ "comfy cush" & yea it was better! I bought them ? Love these shoes & customer service ty!!???(i already kinda scuffed them up at work lol)
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September 2021 by J “Bay Pharaoh”
Wifi sucks. Makes it hard to shop their website in-store, which makes shopping in-store take longer. I always have to use screenshots to show the staff what I'm looking for if it's not on display, and if I don't have a screenshot I have to go outside and around the corner of the store to get back online. This makes shopping in-store take forever and it really sucks.
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September 2021 by Jerrell Perry
Wifi sucks. Makes it hard to shop their website in-store, which makes shopping in-store take longer. I always have to use screenshots to show the staff what I'm looking for if it's not on display, and if I don't have a screenshot I have to go outside and around the corner of the store to get back online. This makes shopping in-store take forever and it really sucks.
