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July 2023 by P J.
Chipman made my move much less stressful than any other move I've ever made. They are professional and courteous. Let me know where they were along the way, when they'd arrive. I don't plan on moving again but if I did, I'd be sure to have Matt and his crew again.
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July 2023 by Jacob Petzke
These guys were closing up for the day, but let me come in to use their scale. Excellent service, thank you.
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June 2023 by Susan Hoffman
My son used Chipman when he moved so had a good recommendation. Quenisha Burns was fantastic. Always available to answer questions and kept me informed as to my move.Ross the moving van driver was wonderful. On time if not early. Kept me informed as to when ny things would be delivered. Could not recommend anyone else.
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May 2023 by Tracey C
Our experience with Chipman Relocations is 5 Star Positive! We hired Chipman Relocations via ************************************************* in early April 2023 for a move from ********** to ****************. We received excellent service in every step of our moving process. We had 3 bids performed and the virtual survey App operated by the estimator provided the accurate count and assessment of our belongings -- better than the in-person survey performed by another national company. The bid was reasonable for our content. We were provided with a wealth of information to help ** prepare for our move including frequent contacts from a moving coordinator. From pack-up day through the move and unloading day, we had the same mover assigned to our belongings. He and his team were super helpful, kind, efficient and thorough. Our belongings arrived on the day they were promised. Everything arrived intact and placed as requested. I have no improvements to suggest to Chipman Relocations or *************************************************. This is our first time with hiring a company for an out-of-state move so we were concerned about potential problems. However, the whole experience has been exceedingly positive and we recommend this company.
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April 2023 by Judi Swinks
From the moment we met Joe Alves, our move estimator, we knew this was a great decision. Joe was always helpful and available for any questions. Our move coordinator, Quenisha Burns was also always helpful and ready with solutions to any issues I encountered during packing. On move day the team of movers were cheerful, enthusiastic, “Can Do” men who handled all of our belongings as if they were moving their own things. Plus, our driver, Don Sanders, stayed in contact with me during our 2 day trip to the new location. He was a joy to work with!I cannot imagine using any other moving company for a long distance move.Chipman Relocation is simply the best!!
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December 2022 by Christina
My husband I recently moved from Oregon to Rhode Island. We went with Chipman Relocation/United, and are pleased to report that everything went smoothly. We wish to thank everyone who helped make our relocation possible and worry-free. Paul Jeldkerks, our estimator, came on-time to meet with my husband. He went from room to room and through all the cupboards to see what we were taking. He also recommended a car moving company, and discussed with us the possibility of storing our belongings in RI while we waited for work to be completed at our new residence. He was excellent at communicating with my husband, and providing information on a timely basis. Michelle Tatum, our move coordinator, is absolutely the best! Her years of experience shows in the way she handles any situation that is thrown her way. I had an issue that I felt was very important, and she was kind enough to give me a number where I could reach her even on the weekends. She truly tries to problem solve, and is always reassuring that everything will work out. I don't know how many times I contacted her, and every time, she was gracious, patient, and had a great sense of humor. I really enjoyed working with Michelle and credit her with keeping me calm and informed throughout the moving process. Prior to the movers coming, another company came to crate my glass dining table top. The two gentlemen that came were efficient in making a wood crate and in packing the glass very carefully. It arrived completely intact. On the day of the move, Kellen and Ron showed up on-time and prepared to pack my loose items and to move my boxes into their truck. They were careful when moving items around the house. Ron's experience clearly showed in the way he packed the loose items, crated a very large print, and loaded the truck like it was a jigsaw puzzle - figuring out which boxes belonged where in the truck. Kellen labeled my boxes, and his numbers matched what I had also recorded. So, I knew that all the boxes had been accounted for. Our belongings arrived on-time, and the gentlemen from Conlon Services unloaded their truck quickly and efficiently. It required extra effort since we now live in a high-rise rather than a single-family house. They had to make many trips up and down the elevator. They were careful not to bang into our door frame as they were coming in and out of the apartment. Finally, the two gentlemen that uncrated the dining table were extremely careful and efficient. It turns out, they were off-duty firefighters! They're stationed not too far from where we live. They suggested places to eat and things to do. We're looking forward to following their advice. Again, we would like to thank everyone who helped make our move to the east coast easy and stress-free. We highly recommend Chipman/United to take care of other people's relocation needs.
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December 2022 by John O Marosi
We were very satisfied with mayflower movers
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October 2022 by Paul & Deb Schmid
Paul Jelderks and Michelle Tatum were both very professional. They both followed up every step of the way to make sure everything was going according to plan. The moving crew was Edgar and Jose. These two men were very professional, extremely hard working and great guys to have move you Highly recommend this organization. Thank you to all at Chipman Logistics.
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August 2022 by Emily N.
Moving is always stressful so I'd rather have movers than not. They were quick in getting everything out, didn't mix up any of my housemate's thing and mine, and most of my stuff made it intact, though I watched them drop and shatter a container right in front of me (working on the reimbursement for that). My main complaint is I wish they would just tell me they shouldn't be trusted to transport or pack posters, I would have bought the proper packaging if I'd known. I don't know who in their right mind creases a poster right down the middle. Not a single poster or unframed piece of art was transported without damage. Just know if you hire them that you should pack any art yourself.
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June 2022 by Andrea O.
I don't know where to begin. If you are currently trying to move, I would avoid this company like the plague! From the lack of responsiveness, to the fact that they didn't show up on our scheduled move date, and now the fact that they blew through our delivery date and we have no end in site as to when we will receive our truck full of everything we own! This has been one of the worst experiences in my life! Our moving coordinator has blown us off and is non-responsive and Bill Mee who did the original bid lies to us every time he talks to us. Chipman you should be ashamed of yourself and not in the business of moving people!
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June 2022 by Debi B.
I recently used Chipman Relocation to move from the Bay Area in CA to Maine. I chose Chipman because they were referred to me by a Bay Area local moving company that did not travel to the east coast, Lulu's. Before I contacted them I had been searching on-line and was finding lots of 'cheap' movers - but they all wanted my money right away and it felt sleezy. Once I spoke with John Coletti at Chipman Relocation I knew I was in good hands. Were they more expensive than the on-line barkers I found? Yes - with good reason. They took care of me! First, they only contract with Mayflower and United. This means there is always a truck available. The on-line brokers were scrambling to find vehicles and were not able to guarantee my dates until they actually found a truck to use. Second, John Coletti was very patient answering all my questions, and I had LOTS of them. He was always prompt in answering my emails or returning my calls. The video walk-through was extremely helpful and because I wanted to save money by packing boxes myself he also suggested several places to purchase good moving boxes. He also offered great suggestions that helped with my planning. Next, I was turned over to Quenisha Burns. Again - she was fabulous! I continued to have questions as the moving date got closer and she was always prompt in getting back to me. I never felt like I was bothering her or wasting her time. The clear communication with both John and Quenisha helped keep my head focused and calm during this stressful phase of my life. The moving crew was excellent, I'm sorry I didn't think to write their names so I could mention each of them individually. I felt very comfortable with all of them as we moved through the house and I pointed out the things they were taking out. They treated my belongings with extreme care, including my new treadmill which was a BEAST to load! Once my things were in the truck I was turned over to the crew in Maine - they were great as well. Quenisha helped again by getting me connected with the office in Maine so I could request the best time of day to deliver my things to the storage unit. All my belongings arrived in the same condition as the day they were loaded in CA and in the time frame I was given. AND.... the icing on the cake.... I'm receiving a REFUND because I had less items than I showed during the video walk through! So yes, I highly recommend Chipman Relocation, your money will be well invested and your mind will be at ease!
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May 2022 by Margaret A.
I am so disappointed by damage done to my things by Chipman Relo. I had high hopes for their company, had excellent care from United Mayflower before. John Coletti was very easy to work with on the front end, as was Ms. Paulette Harris. BUT the actual move was disheartening. The 3 loads on the truck were unloaded/reloaded mid move - extra handling. When it arrived here, 2650 miles later, it was unloaded into a storage unit (because of the housing shortage) and was hastily unpacked by a local company they contracted. Most of the work was done, solely, by a small young woman who could not read English or understand FRAGILE. Many of my things were fragile and it was evident that she was new to moving. Her manager, on the phone most of the time with other crews, offered occasional assistance. A large box fell out of the truck while I watched. She struggled with larger boxes and piled them on a hand cart and ran with it. The driver was inside loading the unit. Six months later, I found a home. I didn't want to use their contracted company again because of the inept loading experience. I hired a local company with an excellent record to move the items to my home and to be especially careful in case there was damage by the previous mover. The 3 young men were careful and respectful of my things. As they moved items out of the unit, they found damage - a broken framed artwork, unwrapped, unboxed, at the back wall of the unit behind a stack of rugs with the strut from a lamp table almost as if they had been hidden. The table, light and fragile, was found near the back, with its broken side to the wall. Movers stopped each time to tell me about damage before touching it. The table had been dropped on a corner, badly scuffed, a leg cracked, and a strut broken out. Two Chinese officer's chairs also not wrapped or boxed, and light and fragile, had arms cracked loose and wobbly, which movers pointed out to me. I called Ms. Harris from the storage unit and she said she would try to have someone out to look at the damage. I told her I had to be out of the unit in 3 days, another client was waiting for it. The crew was careful loading all the boxes into my home. One large, heavy box contained 3 vintage pottery bowls from Morocco and a stained glass piece. Bowls were nested inside of each other, each in one sheet of paper, with the stained-glass on the top, stack turned on its side, with the stained-glass resting on its broken side. No bumpers in the bottom of the box to cushion it, just scant pieces of paper. The largest bowl was also broken into 4 pieces. Large 26" terrarium with a metal roof was crushed - too tall for its box, no packing around the top. It was evident that all damaged items were not properly packed. Damaged items are still in the boxes with original packing. Many framed pieces of art, each wrapped in one sheet of paper and stacked together, had nicks in them where hanging hardware scratched and dented the next frame behind it. I filed a claim, submitted 4-5 photos of each item, got estimates for repairs, but due to Covid and holidays, it took months to find shops to respond. I submitted the claim asking for only for repair of damage. A search for value of the Moroccan bowl on the Internet indicated it might be valuable, so I paid a highly qualified appraiser to evaluate it. Irreplaceable, she submitted a value for the bowl. My research found table and chairs listed on 1st Dibs - Baker Furniture Michael Taylor Collection. Chipman had the packet of information from 2/14/22 until I was notified on 4/27/ that I had a DocuSign from them. I called to see if I could appeal and was told that it was a No-Fault damage, and nothing could be done. I had replacement coverage in my contract, and it was evident that damage was from poor packing and hasty handling X 4 (inc transfer from 1 truck to another). I put in a lot of work to be careful, fair and honest in my reporting. The settlement was less than 19% of the cost of the repairs and the replacement value of the bowl in my claim. I made many calls before signing r
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March 2022 by K B.
Our family unfortunately used United Van Lines/Chipman Relocation to move 1100 miles from California. The move by United out of California was fine. However, the move to our destination was horrible. First of all, it took more than two weeks to go the 1100 miles because the driver was waiting in California to fill his truck with other clients. Secondly, when he did arrive, the first thing that happened was an altercation between the driver and our new next door neighbor since cars were having difficulty getting around his poorly parked truck. Thirdly, the team of four people he hired were not the local United personnel as had been promised. Instead, for two of the four, this was the first time at moving anyone professionally. A lot of our furniture was damaged and thousands of dollars of household belongings and hifi equipment was lost. One of the movers told us that there had been a mix-up of boxes with the three other loads on the truck. We had signed up for complete coverage. When we filed our claim, we were given a run-around that lasted for 9 months before we received any compensation. We were only compensated for 30% of our losses and damage when it should have been 100%. Along the way, we had been lied to and misled by United, including their corporate office in St. Louis. I strongly urge anyone who reads this abbreviated review to stay away from United Van Lines and Chipman Relocation (California). 50% of our move was without customer service and was a debacle.
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March 2022 by William Klutho
Chipman services was great for our triple move. They packed our 4,000 sf home, stored most of it in their Portland warehouse and moved the rest to a local condo. We then had them move our condo items to a townhouse which we sold and had them move those items into storage. After 18 months, the items were moved from the Portland storage facility to our new house in Reno. At every juncture the Chipman moving team were extremely professional and efficient. These guys rock!
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March 2022 by Domenica217 Allen
Quenisha is the BEST! All around professionalism, follow up and for overall making the experience of moving a very positive one ! I would highly recommend you to anyone needing a long-distance move! Often people reach out to complain but don’t do the same to say Thank you. So, I am thanking you from the bottom of my heart for staying on top of things and staying in touch all the way through!! You’re one in a million!