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November 2023 by Shelby G.
Good experience. Stopped in for dog shampoo, dog treats and a dog stuffy. Pricy but good selection once I found the pet section. No customer service representatives in sight except for at the counter. Found what I needed, kudos for the variety including eco friendly recycled products pet toy. Spendy but, needed the items. Good customer service at the counter up front. Good experience.
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July 2023 by D V.
I'm calling from a doctors office, I have been on hold for 55 minutes after already being hung up on. Just trying to call in a prescription for my client. - WOW
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April 2023 by Stefanie T.
Apparently they won't allow customers to use the only bathroom they have available. I told them I got my period and needed to use the bathroom and it is only for employees. People have no souls
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February 2023 by Scott H.
One of the nicer CVS pharmacy/drug stores. Really more of a small grocery store. Plenty of parking. Convenient to highway 1 and madrone Street.
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September 2022 by Marlena J.
We just had the worst experience ever. We went in and were asking prices of a dinosaur skeletons. The snotty woman was disrespectful. With her harsh tone of voice she said "go get a cashier I'm busy". Then she muttered "just another stupid tourist". A cashier helped me and I asked for a manager because the First Lady was so apathetically uncaring, disrespectful and rude. The cashier then told me that WAS THE MANAGER! She overheard me asking who she was and told me if I didn't like her attitude I could get the hell out of her store, turned her back and walked away! A different lady with long dark hair and big teeth told us to go to RiteAid because "all the people they fire work there". We left. We spent $200 at riteaid. We are writing the corporate office. This town is a premier vacation destination spot for people from Willows. As a business owner there I will spread the word about her dislike of tourists. Wow. Just wow!
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August 2022 by Basoj Y.
Fix your shit I had too use a dog shit bag for my ass too clean it no toilet paper fucking joke really unbelievable
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July 2022 by Bruce K.
A quick stop to use their ATM that's in my network and get some cash. While inside, I found the "travel size" aisle and checked. No, they did not have the mini bottle of contact lens fluid here. It's in the "eyes" department.The store is in good condition and I got a "Welcome to CVS" when I came in.[Review 17631 overall - 421 in California - 1151 of 2022.]
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May 2022 by Leslie K.
I. Can't believe how awful the service is. Even if they're short-staffed, employees are surly.
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January 2022 by Chris G.
I signed up online for a covid test on a Sunday. Got all the appropriate responses. Arrived early - the customer before me told me there was no one there, and left. I waited a bit, then left. At no time did I get email or text from them canceling the appointment. Next day we went in for my wife's test. They indicated it way my fault that I didn't get my appointment, and refused to give me a test without signing up again. By the time I get an appointment, it's going to be too late. It seems like a lot of the reviews here have indicated lousy customer service. I can confirm this.
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December 2021 by Moira S.
If you're thinking about scheduling a vaccine or booster be prepared to wait. I came early to my appointment and was informed that the pharmacist was at lunch. Ok, fine, I was early...when he wasn't there 15-20 minutes after my scheduled appointment I decided to leave. It makes no sense to schedule an appointment when the person giving the vaccine is not there. I also got an ear full of store gossip from a couple of employees within earshot. Not cool either. I will be taking my business elsewhere.
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September 2021 by Paula-Mertha C.
My husband and I picked up some things we forgot at home here. As with most places, they are severely understaffed so be prepared to be patient and wait. The staff are doing the best they can despite being overworked. The woman helping us was clearly stressed, but it is understandable since patrons were continually interrupting her to ask questions, wanting her to help them at the pharmacy, or try to have her fix the self-checkout machine while she was trying to ring us up.
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September 2021 by Hannah W.
If I could give this CVS a NEGATIVE million star review I would. I'm here seasonally, and it's easier for me to just stick with CVS for my simple medications because they transfer state to state. I thought it couldn't get any worse than last year. This year, 2021, it's worse! There is so much trash and used diapers and rotten takeout outside the building. One pile has been there for a week and a half. I feel like I'm walking into a sketchy alley to do a drug deal. Customer service is the worst. I was treated as less than a human. I wait at least 30 minutes each time I'm here. The automated system will tell me my script is ready, I'll drive an hour to the store, and they give me crap. Even asking me if I'm taking my medication properly. It's not anything crazy. I fill it as early as I can cause I'm only in town once a week. Seriously the worst pharmacy I've ever been to.
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September 2021 by Aaron A.
Went to Fort Bragg for the weekend with my dog and forgot some key things I needed for the trip. The staff & especially the store manager were very friendly & helped me find the items I needed to enjoy a nice weekend away from home.
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August 2021 by Bruce B.
I really want to say thanks to Pharmacist Joe who works through his lunch hour to serve CVS customers and Sonya, and Kelly who did their best...to make sure that any customer whose prescription had not been filled would be next in line and get their prescription, while they waited in 15 to 20 minutes. CVS really understaffs this pharmacy and the 1 or 2 employees on duty have to shuffle between giving Covid shots, Covid tests, and making sure each customer is screened for drug allergies and understands the directions and warnings that go with their prescription. Great Job CVS staff... Poor job CVS management for not recruiting adequate staff to do the job...
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June 2021 by A W.
So disappointed in this location. Pharmacy staff always seems overworked and unfriendly. They almost appear irritated that I'm there trying to give them business. Store shelves are filthy and under stocked. Front end cashier today was unresponsive to a simple id check on the self checkout line, kept ringing up customers in her own line at a slow pace that had been there after me. When she finally told me she was going to call someone after all that time, I left my items and walked out. I wish employees were happier or maybe just a little nicer. Corporate needs to check into this location to see what is going wrong here. Btw- I worked at a cvs during college and it didn't run like this one. This place needs a transfusion. Very sad. I'm a quiet person who doesn't cause a fuss, but after many recent poor customer service experiences, I felt compelled to write.