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October 2023 by Phyllis M. Abrams
I needed new walking shoes to help with plantar fasciitis. They did a full exam of my feet on their diagnostic equipment. They spent an hour with me showing me several types of shoes and sizes, recommending insoles and socks, all to help with this condition. They were very knowledgeable and helpful. I would recommend them to anyone who needs walking or running shoes.
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October 2023 by Ivan Campas
It was my first time at any kind of running shop, and Snail's Pace did not disappoint! The staff expertly took me through the entire shoe fitting process... I was very comfortable the entire time. They were extremely friendly and helpful, and at the end, helped me find the perfect pair of shoes for my upcoming marathon. Thank you Snail's Pace!
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October 2023 by Emily Peery
The foot eval and shoe suggestion was very helpful for my sons freshman year Xcountry season. He had never ran really and the original shoes I bought hurt his feet. The brooks and inserts solved the problem. Great service and friendly atmosphere.
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October 2023 by Benedict Caterinicchio
Polite & Knowledgeable… give time to every individual person that needs a fitting. Manager is 10/10 making sure that clients will be satisfied… definitely will be a long time client .. awesome store … even if your not a runner and your at work standing and walking all day I would highly recommend coming in to snails pace for a fitting ( they determine any compensations in your gait after watch u walk and find the best shoe options based for you depending on your gait and foot structure )P.s sometimes they are busy and it might take 15min for your turn to be called so don’t come if ur in a rush to get in and out
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September 2023 by Lisa D. Hoang
Conrad is the best - extremely patient with my family of 4. He explained each process thoroughly, went over the analytics of our feet after we tested it out on the machine. Conrad provided each of us 3 shoe options matching to the needs of our feet. Conrad was honest and provided excellent service.
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August 2023 by Billy Boyle
Came in to look for some running shoes as I was just starting to jog for my first time as a 41 yr old man. I honestly thought I would go in, they would give me a suggestion I would try it on and leave. They took the time to check my arches, how I jog, how my feet touch the ground. All kinds of tests were run not to just make money but to make sure I got the right shoes in the right size so I didn't injure myself and I enjoyed running. I will always come here for my running shoe needs.
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August 2023 by Brenda Werbelow
I'm 82 years old, I wasn't able to walk more than a block or two because every pair of shoes I had really hurt my feet. My daughter brought me into Snails Pace. Kristen worked with me for a long time and I ended up purchasing a pair BONDI shoes. They are like heaven to walk around in. Kristen was an angel working with me. I was so impressed with Snails Pace. My best shopping experience in years. GREAT STORE!!!
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August 2023 by Ryan Brown
I can't say enough great things about A Snail's Pace Running Shop. The associates are knowledgeable, courteous, and attentive. They took the time analyze my foot strike using a camera, then matched my running style with the right shoes for me. After trying on several pairs of shoes, I purchased a brand new pair of running shoes that fit just right. Unfortunately, after a couple days of wearing them and a 3-mile run, I realized that the comfortable fit that I felt in the store was not so comfortable after all. I was definitely disappointed as I thought I had found a great fit. Enter Snail's Pace's return policy. I brought the shoes back to the store a couple of weeks after I purchased them and explained the situation. With no questions asked, they exchanged the shoes for a new pair of Brooks running shoes, which just might be the most comfortable pair of shoes I've ever owned. Thank you, Snail's Pace!
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July 2023 by Derrick Clarke
This was my first time coming here as I wanted to invest some higher quality shoes with better arch support and more comfort. I received excellent recommendations, tried several pairs on to get the right pair, and I am very happy with the shoes I purchased. I will be back.
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July 2023 by b n.
Very knowledgeable and helpful. I'm not interested in fitness or working out. It's daunting. I appreciated the help Josh provided and the diagnostic on my feet and stance. I'm going to try again and I think these shoes and inserts will be key,
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July 2023 by Luis C.
Have been to this place twice. Both times they provided excellent customer service and helped me find the perfect set of running shoes.If I'm serious about running, I just wouldn't go anywhere else at this point.These guys are great.
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July 2023 by Rebecca S.
I went to this store tester to buy a couple of pairs, maybe 3 of Oofoos. The salesperson pointed at the wall where sandals were displayed. They didn't have my size and I knew my exact size and style because I have purchased my sandals here many times. I felt like I was given the runaround by the salesperson. He didn't know when they would get another shipment, if they would get that size in, there were manufacturing and shipping issues, etc. etc. Every excuse in the book. I asked about ordering and paying there in the store which I have done before. No. I walked out of the store empty handed, got online and ordered what I wanted in about 30 seconds. That will be my last visit to that store.
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July 2023 by Alex L.
Axel Axel Axel! Whenever you enter this place make sure to ask for him. My mom and I came in for some running shoes and he absolutely did everything in his power to make sure we left happy. He succeeded. Whoever is in charge give this man a raise! Thanks Axel and A Snail's Pace!
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July 2023 by Jenifer F.
Great experience! I have never purchased running shoes but I know how important they are for running so I made sure to come here to find the best ones for my feet. Guy helped me find the perfect pair. He was very patient and informative. I love the pair I got! It feels like I'm running on clouds!! Highly recommend this place if you are looking to get new running shoes.
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July 2023 by Tyler Jara
I don’t know much about running but the staff was extremely helpful and friendly and I love the shoes they suggested to me and I ended up getting. Running in them has been way better than the previous random shoes I got on sale at Big 5.
